Peep Eyewear Avaliações 293

O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Really happy with the service. My glasses frame got badly skewed after an accident, and I honestly thought they were beyond repair. The repair only took a couple of days and the glasses now fit and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

As a person who struggles with migraine I was looking to try a some FL-41 lenses. Peep offered an opportunity to have prescription lenses with the FL-41 tint at a trial price. The order was easy to p... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I am so very pleased with my varifocal with migraine fl-41 tint. The team are so knowledgable about migraine tints. I had a free telephone consultation to discuss the percentage tint of my glasses. H... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had kept my favorite glasses for several years, hinge was broken. Really wanted to find somewhere that could tackle the repair. Peepeyewear popped up on google search. Easy to send ph... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Distribuidora de óculos
  2. Clínica Oftalmológica
  3. Loja de Acessórios de Moda
  4. Produtor de produtos óticos
  5. Oculista
  6. Loja de óculos de sol

Escrito pela empresa

Eco friendly, we mix the lost designs of yesterday with today's modern lens - every frame has a story to tell. Peep take eyes seriously, combining our knowledge of all things eye with our passion for vintage. Shop sustainably, support slow fashion and offset your footprint by planting a tree. Sourcing stand-out vintage glasses is what we do. Consciously curating collections, each of our vintage glasses and vintage sunglasses have been carefully chosen for quality and design.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

293 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

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Avaliado com 5 de um total de 5 estrelas

Excellent service for new lenses

Really great experience with Peep. I had a good chat with Chris on the phone, we discussed sustainability and the fact certain high street opticians refuse to put new lenses in old frames preferring to make you buy new frames. I whatsapped Chris a pic of my glasses whilst on the phone and he said they were fine for new lenses and walked me through the online order process. Duly sent my glasses to him and they were delivered back to me a while later with the new lenses. An excellent service and pleased to be able to support small business. Thank you!

28 de fevereiro de 2025
Avaliação não solicitada
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Resposta da Peep Eyewear

Ahh, this is so lovely to read—thank you! 😊 Really enjoyed our chat, and I’m so glad we could get your glasses sorted. Totally with you on sustainability—there’s no need to ditch a perfectly good frame just because some places say so!

Appreciate you choosing to support a small business, it really means a lot. Enjoy your new lenses, and if you ever need anything, you know where I am!

Chris

Avaliado com 1 de um total de 5 estrelas

Garbage utter garbage

Sent my glasses away for repair for a solder as frame was snapped got them back a week later and frame still snapped £40 wasted and still no glasses, avoid

22 de fevereiro de 2025
Avaliação não solicitada
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Resposta da Peep Eyewear

We're sorry you feel this way. Your glasses were repaired and sent back in good condition, but unfortunately, the issue occurred during transit, which was beyond our control. We offered a free re-repair with return shipping, which was declined, so we issued a full refund immediately, prior to your review. It’s disappointing that we weren’t given the opportunity to resolve the repair for you, as we always take pride in looking after our customers and stand by our service.

Avaliado com 5 de um total de 5 estrelas

Frame repair

Having had the lens fixing screw/bracket broken on a pair of glasses, I was looking for somewhere/someone who could (hopefully) repair them.
Out of the blue, I happened to be watching a TV programme about a lake district diving team who found peoples belongings dropped into e.g.lakes.
The programme featured a company called Peep Eyewear who repaired glasses.
I gave them a call, had a chat to Chris and duly sent the glasses off to 'Peep'.
Glasses came back, within a week (great turnaround!) looking like new and at a very reasonable price.
First class all round.! Would gladly recommend them.

24 de janeiro de 2025
Avaliação não solicitada
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Resposta da Peep Eyewear

Thanks for the great review Keith! So glad you found us on Lost and Found in the lakes and we were able to help you rewear your favourite frames - you know where we are should you need us again, Chris and Jo

Avaliado com 5 de um total de 5 estrelas

Amazing efficient perfect!

They replied to my enquiry very quickly, the whole process all in all took only a few days and now my sunglasses are good as new!! I had a lot of anxiety about posting my precious glasses but it worked out perfectly. Thank you!

5 de fevereiro de 2025
Avaliação não solicitada
logotipo da Peep Eyewear

Resposta da Peep Eyewear

Wow, thank you so much for the awesome review! 😊 We're thrilled to hear that you found our service efficient and that your sunglasses are looking good as new!

We totally understand the anxiety about sending off your precious glasses, so it means a lot to us that everything worked out perfectly.

If you ever need anything else, just give us a shout! Thanks again!

Avaliado com 5 de um total de 5 estrelas

Sent glasses away for a leg and hinge…

Sent glasses away for a leg and hinge repair which was completed unfortunately the frame broke during repair
This was fixed by putting my varifocal lenses into a new frame at no extra charge
Excellent service will definitely use again

5 de fevereiro de 2025
Avaliação não solicitada
logotipo da Peep Eyewear

Resposta da Peep Eyewear

Thanks so much for your kind words! We're really glad to hear that you were happy with the service, even with the hiccup during the repair.

It’s great we could get your varifocal lenses into a new frame without any extra charge.

We appreciate your understanding and look forward to helping you again in the future!

Avaliado com 5 de um total de 5 estrelas

I first emailed Chris after seeing his…

I first emailed Chris after seeing his business on TV. I had a very sad looking pair of Chanel sunglasses, originally bought in 2002 . Chris always replied promptly, advised on what he could do. I sent my sunglasses to him and in no time at all , within a week , I received them back . They are absolutely amazing!! Cleaned , diamantés replaced, nose pads replaced and Chris sent me a replacement Chanel case and cloth . So if you have glasses you love and don’t want to part with , give Chris at Peep Eyewear them , you won’t be disappointed.

3 de fevereiro de 2025
Avaliação não solicitada
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Resposta da Peep Eyewear

Thanks for the smashing review Sue! So happy to help you rewear your favourite Chanel sunglasses - enjoy the sunshine when it arrives! Chris :)

Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent, prompt service. My broken glasses were there and back in 10 days. Hinge replaced, all cleaned. They now look brand new. Absolutely brilliant! Love this

27 de janeiro de 2025
Avaliação não solicitada
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Resposta da Peep Eyewear

Thanks for brilliant review Juliet! Happy to help you rewear your frames - if you need any lenses you know where we are, Jo and Chris :)

Avaliado com 5 de um total de 5 estrelas

It is a great service

It is a great service, very pleased with the cleaning of my frames and was interested see them cleaning frames on TV recently. But at £120 fir cleaning 2 frames it has recently become more expensive

21 de janeiro de 2025
Avaliação não solicitada
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Resposta da Peep Eyewear

Thanks for the great review Peter. We have increased our frame polish restoration service as it’s quite time consuming and intricate work dismantling the frames and then restoring, but so pleased you’re happy with result! Team Peep

Avaliado com 5 de um total de 5 estrelas

Simply the best

This is my first review of Peep but my second time using their repair and clean service and they have exceeded expectations both times!
I have had the same repair done firstly on my left side and most recently on the right side of my glasses, where the screw joining the arm to my frameless lenses has broken off. I was told that it could not be fixed by my now ex opticians repair team and low and behold it was not a problem at Peep! From drop off to them returning was less than a week and they feel more secure now than they did when I first bought them.
Brilliant service, great people and when I am due for new glasses I will be coming back to Peep for my new glasses.Thank you very much

22 de janeiro de 2025
Avaliação não solicitada
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Resposta da Peep Eyewear

Thank you Cat for the best review! So happy to help you rewear your fave frames - you know where we are when you need your new glasses! Chris & Jo :)

Avaliado com 5 de um total de 5 estrelas

Chris was super helpful with my order

Chris was super helpful with my order. I found the frames I had been wanting for ages and used the try it on at home service first which was so easy. Then I chose my lenses, sent the frames back and they were returned to me within a week. I couldn’t be happier. Such a lovely company. I’ll be using again for sure.

18 de janeiro de 2025
Avaliação não solicitada
logotipo da Peep Eyewear

Resposta da Peep Eyewear

Thanks for the lovely review Bethany! Enjoy your sustainable glasses - you know where we are if you need a lens update, thanks for shopping small, Chris and Jo :)

Avaliado com 5 de um total de 5 estrelas

Great customer Service, top notch repair

I emailed them about my sunglasses which were stepped on and bent regarding which option was best to choose for the repair. They quickly responded with a helpful link to create the order for repair.
The the order was sent and returned within the same week and they're fully repaired. Great customer service and extremely happy with the outcome.

Thanks Peep Eyewear

17 de janeiro de 2025
Avaliação não solicitada
logotipo da Peep Eyewear

Resposta da Peep Eyewear

Thanks for the smashing review Ronnie - happy to help you rewear your sunnies, you know where we are should you need us again, team peep

Avaliado com 5 de um total de 5 estrelas

Great service!

So thrilled with the service at Peep eyewear! My initial email inquiry was responded to swiftly and in a pleasant manner. I sent for repair a pair of glasses that were too wide and frame that were slightly twisted, also a pair of sunglasses with a broken arm. Super happy with the high quality repair, definitely recommend

19 de dezembro de 2024
Avaliação não solicitada
logotipo da Peep Eyewear

Resposta da Peep Eyewear

Thanks for the great review! You know where we are if you need our services again in 2025, team peep :)

Avaliado com 5 de um total de 5 estrelas

Re-framing so much better than shelling out yet again!

£50 for a pair of prescription reading glasses seems good to me, fitted in existing frames which we know fit and are good for a few more years yet. Considering how much we've wasted on frames over the years, Peep's excellent service and willingness to re-cycle is especially satisfying.

16 de dezembro de 2024
Avaliação não solicitada
logotipo da Peep Eyewear

Resposta da Peep Eyewear

Thanks so much for the great review! You know where we are if you need an update, Jo and Chris :)

Avaliado com 5 de um total de 5 estrelas

I recently had a new pair of glasses…

I recently had a new pair of glasses with broken arm hinges. The Peep Eyewear website made it easy to arrange a repair. Chris & Jo sourced perfect new arms and quickly returned my glasses safely. I highly recommend Peep Eyewear!

16 de dezembro de 2024
Avaliação não solicitada
logotipo da Peep Eyewear

Resposta da Peep Eyewear

Thanks Gary for the great 5* review (Our 200th Yay!) - It really means alot you are super happy with our service :)

If you ever need anything eyewear related, just get in touch

Avaliado com 5 de um total de 5 estrelas

Have used Peep Eyewear a couple of…

Have used Peep Eyewear a couple of times now for different repairs and they are so reliable! Quick clean repairs, and great communication from the team - always quick to reply to questions and so helpful. Would recommend !

12 de dezembro de 2024
Avaliação não solicitada
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Resposta da Peep Eyewear

Thanks for the lovely review Nicole - always here to help, have a wonderful Christmas, Jo :)

Avaliado com 5 de um total de 5 estrelas

My favourite sunglasses back in action!

I sent my Saint Laurent sunglasses to be fixed as one of the arms had come off. I was contemplating getting new sunglasses when I came across Peep Eyewear and I'm so glad I did! The process was speedy and efficient and my favourite sunglasses are back in action. Thank you!

10 de dezembro de 2024
Avaliação não solicitada
logotipo da Peep Eyewear

Resposta da Peep Eyewear

Thanks for the great review Lizzie - so happy we could help you rewear your fave sunnies! We’re here if you ever need us again, Jo and Chris :)

Avaliado com 5 de um total de 5 estrelas

Peeps for Peeps 👓

Hi there,
I searched high & low to ensure that I got the genuine article, as there suddenly seemed to be hundreds of "Peeps" advertised everywhere.
Eventually I was successful, they arrived this morning & I have only had to clean my glasses once all day as opposed to the previously countless rubs on my tee-shirt ! They are absolutely Excellent ! I have honestly never had such clean glasses, other than at the opticians. I 100% recommend them, from Carbon Klean.

25 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service and restoration…

Excellent service and restoration skills! They brought back to live my worn Chanel glasses, they look brand new! Thank you so much!

4 de novembro de 2024
Avaliação não solicitada
logotipo da Peep Eyewear

Resposta da Peep Eyewear

Thanks for the great review - happy we could help you rewear your Chanel glasses - enjoy! Team Peep :)

Avaliado com 5 de um total de 5 estrelas

Absolute 5 Star Service!

I bought a pair of quirky Prada sunglasses online (as a present for my daughter) from a well-known high street store in their sale, and they arrived in their fancy box with several tiny screws which had fallen out. Thinking that any optician would easily fix them, I didn’t bother to return them - until after the “return” period had expired. Local optician refused to mend them, said they were “not allowed” to do this - and then I found Peep Eyewear online! Sent them to Jo on Friday and the glasses were back with me on Monday, restored to their glory! First Class service, and with a smile! Fabulous customer service. Quick to respond to emails and extremely helpful. I thoroughly recommend Peep Eyewear!

4 de novembro de 2024
Avaliação não solicitada
logotipo da Peep Eyewear

Resposta da Peep Eyewear

Thanks so much for the fab review Sheila - happy to help and hope she enjoys them! Have a wonderful Christmas!
Jo :)

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