Great communication from start to finish. Reliable and driver had to wait longer as baggage seemed to take forever. This wasn't a problem and was in contact with us. Would use again
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Veja o que dizem as avaliações
Book the car 48 hours before to Gatwick airport, car was delayed by 30 minutes only to be picked up by an Uber taxi, lucky it was a Uber driver just minutes away, we paid £92, the Uber driver got £32... Ver mais
I recently used a local taxi service and was thoroughly impressed with the experience. From the moment I booked the ride, the process was smooth and efficient. The driver arrived promptly, and the... Ver mais
This company was amazing from start to finish, great communication and we had a delay with baggage and the driver stayed with us for a small fee. From start to finish the staff were very helpful and n... Ver mais
Detalhes da empresa
Escrito pela empresa
Pelican Cars offers reliable, professional, and high-quality taxi and minicab services. We pride ourselves on our commitment to customer satisfaction, providing fast and efficient transportation solutions for our clients. Our drivers are professional and courteous, ensuring a comfortable journey for every passenger. We strive to maintain the highest standards while exceeding client’s expectations at all levels. Don't just take our word for it, read our reviews on Trustpilot
Informações de contato
10-16 Tiller road, E14 8PX, London, Reino Unido
- 02030029117
- info@peliccancars.com
- peliccancars.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 77% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I am leaving this review for anyone who…
I am leaving this review for anyone who needs excellent service with a fare at a very good price , the driver and office was brilliant they made extra efforts to complete a pick up and drop off late at night and with short notice and the service, support and communication was top class , the car was pristine, clean comfortable and stylish and the commitment and effort from both office call centre and driver was brilliant, I would recommend this service and will definitely be using again, Thanks again Mohomad, Silver Mercedes for taking extra time to make it happen and all the office staff and others who made the trip possible and complete
5 stars!
I had a wonderful experience with this company and truly enjoyed talking with Henry, my driver. He was polite, professional and friendly. I highly recommend him and this service for anyone who is traveling to/from Heathrow Airport.
Fast, professional and simply great service
Professionell Service , excellent communication and I had the most fabulous engaging driver . It was worth trying this company as an alternative , as my regular company could not provide an airport pick up on short notice. I am definitely sold !
Highly Recommend
The online booking service was easy. I was contacted prior to my pick up time to let me know my driver was on-site, given a photo ID and a description of the car. The process could not have been easier. Farouk was helpful, polite and an excellent driver. I would highly recommend this service.
Friendly
Friendly, Relaxed, yet efficient driver. Got me there with plenty of time in excellent comfort. Recommend to everyone!
Words cannot describe the incompetence
Words cannot describe the incompetence. I booked via Airport taxi transfers and was assigned to Peliccan Cars. Initially it all seemed fine, they promptly confirmed my booking via WhatsApp.
However, on the day of travel, my pickup time passed, and there was no sign of a driver. I called and spoke to someone who didn’t understand what I was saying and just kept trying to transfer me. Each time she tried to transfer me the line cut off. This happened 8 times until eventually I got a call back from another number who said he was calling from Britannia cars and that they were unable to fulfil my booking today.
I didn’t have time to go into why I was getting a call from another company telling me they couldn’t honour the booking so I demanded a refund for the outbound and return journeys. The man said I had to contact airport taxi transfers to get a refund for the return journey.
I have written to airport taxi transfers suggesting they remove this company from their provider list as they’re incompetent. I was left stranded and having to find alternative, more expensive options, last minute in order to catch my flight.
I booked a taxi with Peliccan through…Airport Taxis online
I booked a taxi with Peliccan through airport taxis online. Although we booked a car for 4 people the car they sent to Stansted Airport was too small to accommodate us. This caused a long delay and payment of an extra £75 to get a suitable taxi from another operator.
Despite this gross inefficiency, Peliccan have refused to compensate me for my loss.
I am writing to Airport Taxis saying that they should never subcontract to Peliccan again.
Since Peliccan seems unable to manage simple instructions about the capacity of its taxis, I recommend that nobody else uses them.
Truly Dishonest Company
Following up on my previous review. Unbelievably, they cut off communication while I was still asking questions and hadn't agreed to close the case. This company is truly dishonest and untrustworthy. Never use them again.
WARNING STAY AWAY!!
WARNING STAY AWAY!!! THEY SENT US THE WRONG CAR. REFUSE TO REIMBURSE US FOR THE TRIP WHEN WE HAD TO ILLEGALLY GET INTO THE CAR (IT DID NOT FIT THE PASSENGERS SO ONE WAS ON OUR LAP) TO MAKE OUR FLIGHT!! THEY THEN HAVE THE AUDACITY TO SAY 'WE WERE REIMBURSE YOU THE DIFFERENCE FOR THE CAR' WHAT A JOKE. THESE GUYS ARE YET ANOTHER COMPANY THAT IS BASED ABROAD WITH NO ACCOUNTABILITY
Hugely unprofessional company
Hugely unprofessional company. They cancelled after the due time with hardly an apology when we had a flight to catch and no other options to get to the airport. We had to chase and chase them to find out that the car wasn’t coming. They I would never use them again, do not trust
Going the extra mile …
Wonderful Service - my driver went over & above to get me to my flight on time

Resposta da Peliccan Cars
Chauffeur on time
Chauffeur on time. Driving very carefully and confortably , very good instructions and excellent communication

Resposta da Peliccan Cars
good experience
They kept the contact, reassuring. Great driver

Resposta da Peliccan Cars

Resposta da Peliccan Cars
The driver was the best driver we have…
The driver was the best driver we have had in the world

Resposta da Peliccan Cars
Very pleasant driver who was helpful on…
Very pleasant driver who was helpful on the drive into our hotel in London.
Good communication 👍

Resposta da Peliccan Cars
Thank you very much for the great…
Thank you very much for the great service. Our plane was a bit late and the driver waited for us. The car was spotless and our driver polite and helpful. Thank you.

Resposta da Peliccan Cars
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