Once the product arrived it was great. However, it took 8 business days, 12 actual days to arrive which was due to the Royal mail delivery not Penelopetom. My gripe is that the delivery method wasn'... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Excellent product which was promptly delivered. I also chose an engraved presentation box which was a great addition to the gift I purchased for a family member. I ordered direct from their website an... Ver mais
A empresa respondeu
Excellent choice of gifts, arrived well packaged and on time. I purchased some lovely ruby studs for my goddaughter which she loved and a T Rex head for my godson which now adorns his bedroom wall.
A empresa respondeu
I love this online shop! I was looking for something different but equally special for twins' 18th birthdays, and for a 90th birthday. You have such a GREAT range of high quality gifts without me havi... Ver mais
A empresa respondeu
Detalhes da empresa
Informações de contato
34 Fore Street, TQ9 5RP, Totnes, Reino Unido
- 01803 862205
- office@penelopetom.com
- penelopetom.com
A lovely birthday present
Penelopetom delivered my ordered tie clip engraved as requested in time for our son's 50th birthday.
3 de novembro de 2025
Resposta da Penelopetom
Hi David,
Thank you so much for your lovely review! We’re delighted to hear that the engraved tie clip arrived in perfect time and made a special gift for your son’s 50th birthday.
It means a lot to us that you chose Penelopetom for such an important occasion. If you ever need anything else, we’re always happy to help.
Best wishes,
The Penelopetom Team
I received the goods in time
I received the goods in time. It was what I wanted.
29 de outubro de 2025
Resposta da Penelopetom
Hi there, Thank you for taking the time to leave us a 5 star review - it is very much appreciated. Kind regards Aly
Resposta da Penelopetom
Hi Kendall. Thank you very much for taking the trouble to leave us a positive review which is much appreciated. Kind regards Aly
Easy to use website
Easy to use website. Kept informed when item was due to be dispatched.
12 de setembro de 2025
Resposta da Penelopetom
Hi Anne, Thank you so much for taking the time to leave us a positive review. Kind regards Aly
Resposta da Penelopetom
Hi Diana, Thank you very much for taking the trouble to leave us the very positive review. Kind regards Aly
Excellent product and service
Excellent product which was promptly delivered. I also chose an engraved presentation box which was a great addition to the gift I purchased for a family member. I ordered direct from their website and was able to phone to clarify a question I had. This made the experience much better than ordering via a third party website.
26 de agosto de 2025
Resposta da Penelopetom
Hi Philip,
We are delighted to hear you're so pleased with the gift. The engraved box is such a lovely finishing touch and we’re glad we could help over the phone too. We hope your family member loved their present!
Best wishes,
The Penelopetom Team
Fantastic experience
Fantastic experience, i had to make a last minute amendment to my order which was dealt with quickly. Contact was friendly and professional. Thank you - my husband loved the gift bought from you.
26 de agosto de 2025
Resposta da Penelopetom
Hi Alison,
Thank you so much for your kind words. We really appreciate you choosing us for such a special purchase and hope to welcome you back again soon.
Best wishes,
The Penelopetom Team
Rising from the ashes
Beautiful phoenix earings, great communication and quick delivery. Thank you
14 de agosto de 2025
Resposta da Penelopetom
Hi Donna, We are delighted to hear the Phoenix Earrings were just what you were hoping for and that they reached you so quickly.
Thank you for taking the time to share your experience.
The Penelopetom Team
Elegant earrings
Beautiful earings. Just what I wanted. A lovely treat for me! They arrived in a nice box. Service and delivery good. Thank you!
10 de julho de 2025
Avaliação não solicitada
Resposta da Penelopetom
Hi Amanda, Thank you so much for your lovely review - we are so pleased that your new earrings made a special treat for you. We really appreciate your kind words about our service and delivery too. 💛
Enjoy wearing them and we hope to welcome you back again soon!
The Penelopetom Team
Great service and accurate attention…
Great service and accurate attention given to need-by date - much appreciated. Will be buying from Penolopetom again for sure!
28 de junho de 2025
Resposta da Penelopetom
Hi Lawry, Thank you for taking the trouble to leave us such a lovely review. We are delighted that you are pleased. Kind regards Aly
Great service, great quality and lots of choice.
My purchase was a present. I had previously bought one for myself so I knew the quality.
I had it gift wrapped and the recipient was very impressed. I also asked for the delivery to be delayed so it could arrive on a specific date. Your staff were extremely helpful. The item was first rate.
25 de julho de 2025
Resposta da Penelopetom
Dear Valerie, Thank you very much for taking the trouble to leave us such a positive review. It is much appreciated. Kind regards Aly
Resposta da Penelopetom
Hi Helen, Thank you so much for taking the time to leave us a positive review and for your custom. Kind regards Aly
Having a good discount
23 de maio de 2025
Resposta da Penelopetom
Hi Elizabeth, many thanks for your positive review. Kind regards Aly
Fast delivery service
Fast delivery service. Birthday discount offer. Good selection of shapes and styles. Tracking updates regular
14 de julho de 2025
Avaliação não solicitada
Resposta da Penelopetom
Thank you for taking the time to leave us a positive review and for shopping with us
Good customer service
After slight problem ordering, I was contacted to confirm my order which then came quickly.
Nice idea with someone’s favourite song title which you download on Spotify
6 de junho de 2025
Avaliação não solicitada
Resposta da Penelopetom
Hi Tracy. Thank you for taking the trouble to leave us a review. This is one of our new products which we are very excited about, so pleased you agree.
Beautiful detail on the cufflinks
Beautiful detail on the cufflinks. Delivery was very quick too.
30 de maio de 2025
Avaliação não solicitada
Resposta da Penelopetom
Thank you so much for your lovely review! We're so pleased to hear you loved the detail on the cufflinks and that your order arrived quickly. We really appreciate you taking the time to share your feedback.
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