4/6/26. They don’t write & I'm still waiting to hear back from you re: how you plan to handle this: full refund or what? I’m very upset. These pens were for a memorial & my biggest attraction/gift! Diane Shelby

Resposta da Pens.com

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4/6/26. They don’t write & I'm still waiting to hear back from you re: how you plan to handle this: full refund or what? I’m very upset. These pens were for a memorial & my biggest attraction/gift! Diane Shelby

Resposta da Pens.com
The pens (150) arrived with 2 warning stickers that were NEVER shown in advertising this product. I reported this to your company MORE than 2 weeks ago -- the only response is that you are reaching out to your 3rd party provider. To a consumer -- the reply to this SIGNFICANT complaint is NOT acceptable -- and unless this is resolved soon, the ill-will created will not be repaired.

Resposta da Pens.com
I do like the pens but it is taking too long to take the stickers off. I use them for marketing and don’t want to give them a pen that they can’t get the sticker off. The will end up throwing them out. ☹️

Resposta da Pens.com