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My customers love them
Resposta da Pens.com
Thank you for sharing your feedback on the products that you received. We are delighted to hear you love the great quality pens received and we look forward to working with you again soon.
The pen itself is wonderful, but dealing with National Pen drives me ape. They send me renewal flyers for someone else's product, and when I order online to make sure they have MY info correctly on the pen, they telephone later to tell my spouse I shouldn't have ordered online because it cost more. I don't think their sales departments talk to each other.
Resposta da Pens.com
Thank you for sharing your feedback on the products that you received. We are delighted to hear you love the great quality pens received and I do apologize for the misunderstanding.
Works well. The light comes in handy.
Resposta da Pens.com
Thank you for sharing your feedback on the products that you received. We are delighted to hear you love the great quality pens received and we look forward to working with you again soon.
I haven't had the opportunity to use it to give a true review.
Resposta da Pens.com
Thank you for contacting us at Pens.com and we look forward to working with you again soon.
Once shipping and tariffs were added, it raised the price to quite a bit more. I do understand, that tariffs are not something that you can control. Otherwise, the pens and engraving are beautiful.
Resposta da Pens.com
Thank you for sharing your feedback on the products that you received. We are pleased to hear you love the great quality pens received which the engraving is beautiful. We understand your concern about the tariff charge. These changes are happening across the industry, and we’re adjusting, so we can continue offering a wide range of options. The charge helps cover the rising cost of importing certain products, but we're always working to keep prices as low as possible.
My clients, friends and customers like it. Unfortunately I came across of 5 defective flashlights so far.
Resposta da Pens.com
Thank you for sharing your feedback on the products that you received. We are sorry to hear 5 pens received the light is defective. An email was sent to you with more details.
Good product at a reasonable price. However, your pen cost has recently increased and will decrease the distribution.
Resposta da Pens.com
Thank you for sharing your feedback on the products that you received. We are delighted to hear you love the great quality pens received which is at a reasonable price, and we look forward to working with you again soon.
I have gotten these flashlight pens for years. I was a teacher for the blind and visually impaired and these pens were special for the visually impaired. I also ran a nonprofit for the blind students and we passed out these pens to people who donated to help the students. Now I continue to buy these pens because friends and stores that I have given pens to will ask me," Carol do you have some pens?" Thank you for keeping me informed when I can get more. Carol
Resposta da Pens.com
Thank you for sharing your feedback on the products that you received. We are delighted to hear you love the great quality pens received which is an excellent choice for the visual impaired and the blind.. We appreciate your continuous support and look forward to working with you again soon.
Our clients LOVE these pens!
Resposta da Pens.com
Thank you for sharing your feedback on the products that you received. We are delighted to hear you love the great quality pens received and we look forward to working with you again soon.
I received my new pens and they are perfect!! Thank you so much for resolving the issue so promptly. Janat Jalili
Resposta da Pens.com
Thank you for sharing your feedback on the products that you received. We are sorry to hear the "a" and the "i" is affected on the pens received. An email was sent to you with more details.
Not every pen works, & it's embarrassing to give to someone & they hand it back saying it doesn't work. The price has gone up enough that I will have to find another company to purchase from. Just not a good enough value anymore.
Resposta da Pens.com
Thank you for sharing your feedback on the products that you received. We are sorry to hear some of the pens don't work and the price is too high. An email was sent to you with more details.
Every one loves them.I give to Doctors, Nurses, Police, Fireman, Veterans and Students.
Resposta da Pens.com
Thank you for sharing your feedback on the products that you received. We are pleased to hear you love the great quality pens received which is very useful for all occupations, and we look forward to working with you again soon.
Much better than the yellow pens with white writing and many batteries not good ! would like to purchase pens in 100 quantity rather than 250 and still get a deal !
Resposta da Pens.com
Thank you for sharing your feedback on the products that you received. We are pleased to hear you like the pens received and we look forward to working with you again soon.
arrived on time and in good condition
Resposta da Pens.com
We are glad to hear your order arrived on time and in perfect condition! Thanks for sharing!
Very good.
Resposta da Pens.com
Thank you for sharing your feedback on the products that you received. We are pleased to hear you love the great quality pens received which and we look forward to working with you again soon.
Lightweight. Felt low quality.
Resposta da Pens.com
Thank you for your honest feedback. We’re sorry to hear the pens felt lighter than expected. We appreciate your input as it helps us improve.
We like the pen, & light together. It is compact & useful.
I like the way they feel when I write with them, the smoothness of them.
Resposta da Pens.com
Thank you for sharing your feedback on the products that you received. We are pleased to hear you love the great quality pens received which writes and feels very smooth . We look forward to working with you again soon.
I buy these rather often, but about 15% of the pens' torches do not work, are dull, or quit very early. I thought this was a small business, and as such, I was pretty shocked to see a 19.99 tariff charge on my bill. I realize you have a base in Ireland, but I am pretty sure these pens are made here.
Resposta da Pens.com
Thank you for your feedback, Darlene!
We sincerely apologize for the inconvenience you’ve experienced and appreciate your patience. We’ve reached out to you directly via reviews@pens.com to assist further and ensure this is resolved for you. Regarding the tariff fee, it was added in response to new U.S. import regulations that are currently affecting many industries, including ours. These changes help us continue to offer a wide range of quality products while adapting to increased sourcing costs. The tariff is based on current U.S. trade policy and could change depending on future government decisions. We’ll keep you updated if anything shifts!
I have been dealing with company for 10 yrs. this is the best sales promotion product ever. every one loves pens. The price is a little high and it keeps going up. Quality comes with a cost.
