Pension App Avaliações 324

I spoke to a lady called beth today she explained everything so i understood

Millie was very very helpful, on email & on the phone very polite and helpful with the questions being asked, then at the end Barbara took over for finalising off my pension and once again very helpful, can’t fault the people who were involved , thanks again to all that were involved.

So far so good ! Relatively new to signing up, but I have received exceptional service from Natalie - Thank you :)

Spoke to becky critchlow today who was absolutely amazing so helpful and helped me from start to finish an absolute breath of fresh air to actually talk to some one pleasant thank you so much becky 😀

I sent a email to pension app regarding some questions i couldn't fill in & i had a lovely chap by the name of James who happily helped me through these questions, he was clear understanding, polite & patient.
I was happy & relaxed while talking to him.

Fast smooth service, good customer service.

Very helpful I enjoy talking with them all

James was fantastic
Well James at pension app was amazing listened, understood my situation, a few details asked by him, and what can I say ,he found my details and secs not even minutes passed, I had a all my details and then he gave me all the details I need to move forward. Perfect service from a Perfect gentleman. 10 out ot 10

James was very polite and professional on the call. He kept me updated on where we were with the search for policies, and helped me understand what was happening next and what to expect. Great service 10/10 James!

Bethan and Ellie were absolute stars. Sorted my query out within less than 4 minutes. 10/10 service!! Thank you Ellie and Bethan!!

Bethan Critchlow was extremely helpful and really knowledgeable. She had all my notes at her finger tips. I recommend Pension App to anyone. Top class

My name is Ian and I was speaking to Natalie she was a delight and a pleasure to speak to so far, brilliant service and efficient very good over all. Thank you for making my journey so far enjoyable.

Very professional and friendly call from James today
Thank you
Jayson

James the call handler who was dealing with my pension.
He was very professional, polite and patient. I have had strokes in the past and my memory isnt very good, but James reassured me and gave me all the time I needed. He was veru thorough and understanding.

Was a please dealing with him and look forward to speaking to him again tomorrow

Thankyou
James

I have been assigned to Laura D….n (do not want to put her full name on here, hopefully the right Laura will get the review) She has been a pleasure so far, making my experience hassle free, good communication, good direction, and very good at what she does, and is continuing to search for a few more outstanding policies I may have! Thank you again Laura and PA as so far so good! A+ service!!

The lady Natalie I spoke to was really lovely to talk to, explained everything I needed to know in simple terms and no jargon , guided me through everything amazing customer service thank you Natalie at Pension App

Friendly polite quick response all companies should have a bethan with in there ranks 👍not just today all emails i have sent very professional thank you

Very polite and friendly on the phone,James and Bethan were very easy to talk to and it is much appreciated.

Laura was really helpful

Millie was very helpful and helped me through all the steps I needed to take