Penske Used Trucks Avaliações 

928
•
O TrustScore é 5 de um total de 5

4,8

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Erick & Mathew at the Phoenix location were great when checking out and test driving two of their over cabs they had for sale. From start to finish, they were very attentive to my needs. Would definit... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

He reassured me that the vehicle is operational and ready for inspection. According to the salesman Luiz, Penske took very good care of the chosen truck, even including some extras that weren't in th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Local sales team (Davonte Allen in San Antonio) know there stuff and are very helpful in selecting the right vehicle. Then on the back end, their national sales admin team (Danielle Naugle & Alexa T... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Dominic was by far the best sales person I’ve dealt with. From day one I was a little skeptical because I was use to getting the run around when you’re indecisive about which vehicle you want to purch... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Veículos e Transporte

Escrito pela empresa

Penske Used Trucks, a business unit of Penske Truck Leasing, is a leading seller of high-quality late-model used commercial trucks to retail, used truck dealers and corporate truck fleet buyers. Penske sells used sleeper and day cab semi-tractors, straight trucks, box trucks, flatbeds, refrigerated vans, trailers and more. Visit www.PenskeUsedTrucks.com. Daily used truck specials are also listed on Twitter by following @PenskeUsedTruck. Call 1-833-889-0020 for assistance with used truck sales.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

928 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 72% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(928)

215 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Came in from Colorado purchased my…

Came in from Colorado purchased my first Box truck with Penske arrived at the Phoenix location spoke with Erik Santillano showed me my vehicle being prepped did a quick walk around and grabbed all my information needed to complete my sale thank you for all the help.

4 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Coming down from Seattle picking up…

Coming down from Seattle picking up unit 209031 spoke with Erik Santillano and already had vehicle pulled up explained that batteries were low so he had mechanics charging them before I arrived thank you for all the detailed work you do and Matthew and the team in Phoenix

2 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Michael Kreider and Nicole Hertz make…

Michael Kreider and Nicole Hertz make the process smooth and painless.

21 de janeiro de 2026
Avaliação não solicitada
logotipo da Penske Used Trucks

Resposta da Penske Used Trucks

Johnny! Thank you for leaving this 5 star review. We are deighted to hear Nicole and Michael created a seamless purchasing experience for you!!

Avaliado com 5 de um total de 5 estrelas

Working with Erik Santillano for the…

Working with Erik Santillano for the past 2 weeks he has been very helpful in the sales process and patience with all my questions even helped us get additional savings on a box truck if you ever are in the market and in Phoenix go check him out

29 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Came in last night from Colorado…

Came in last night from Colorado thought they closed at 3 ended up booking a hotel across the street but never stayed lol. Came in this morning spoke with Erik Santillano he was quick and great customer service. Enjoyed the Fanta.

29 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Erik Santillano has been all hands on…

Erik Santillano has been all hands on deck with me and all my questions we’re not ready right now as we just started our business but he has provided essential information for me and my team to make a decision couldn’t say anything more about him thank you team Phoenix

28 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Erik Santillana has been amazing every…

Erik Santillana has been amazing every step of the way unfortunately I won’t be able to purchase as my company is just too new and not enough down payment once I’m ready I’ll be sure to come to him and recommend him to everyone

23 de janeiro de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Bought a 2020 freightliner m2 106…

Bought a 2020 freightliner m2 106 photos on the ad looked good. I didn't notice that the pics of the driver seat was either doctored or the seat was switched. When I got truck the the driver's bottom was horrible and i mean horrible. The seat looks like it's from the 90's. Whole left side bottom is gone. Battery was dead when i got there then check engine light was on turns out it has def problems. Smh. I live in Mi and flew down to Atl and drove it back. Beware of the $800 doc fee they add for Georgia trucks too. Spent 19k now I have to spend alot more to make it right...

12 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Purchased a truck from penske As Is…

Purchased a truck from penske As Is came into the Phoenix location spoke with Matthew and Erik they were great Erik showed me around the truck explained level 1,2 &3 truck looks great for a level 3 excited and thank you for all the help

19 de janeiro de 2026
Avaliação não solicitada
logotipo da Penske Used Trucks

Resposta da Penske Used Trucks

Thank you for taking the time to share your buying experience with us. Providing transparency and clear explanations during the purchase process is exactly how Matthew and Erik strive to help our customers. We are glad you had a great experience at our Phoenix branch and that you're happy with your truck. Thank you for your business, and we look forward to working with you again in the future

Avaliado com 5 de um total de 5 estrelas

Erik Santillano really showed his best…

Erik Santillano really showed his best when dealing with 3 different people in the office picking up asking questions and taking care of me all at the same time. If it was me I would have been overwhelmed and kicked everyone out and go home lol but great customer service and amazing kid

16 de janeiro de 2026
Avaliação não solicitada
logotipo da Penske Used Trucks

Resposta da Penske Used Trucks

Issam, thank you for the great review! We’re glad to hear that Erik provided outstanding customer service while handling multiple customers at once. We appreciate your kind words and your sense of humor—it means a lot to us. Thank you for choosing us!

Avaliado com 5 de um total de 5 estrelas

Coming down form LA CA picking up my…

Coming down form LA CA picking up my vehicle in Phoenix AZ Erik Santillano was the person helping me out with picking up he was super busy with multiple people in the store he really took care of me even tho he was busy great person great customer service

16 de janeiro de 2026
Avaliação não solicitada
logotipo da Penske Used Trucks

Resposta da Penske Used Trucks

Mr. Cruz, thank you for sharing your experience! We’re glad to hear that Erik took great care of you during your visit to Phoenix. We truly appreciate your business and are happy you received such great customer service. Safe travels back to LA, and thank you for choosing us!

Avaliado com 5 de um total de 5 estrelas

Erik Santillano was amazing

Erik Santillano was amazing. He was professional and helped us find some great used truck options. He was accommodating throughout the entire purchasing process.

16 de janeiro de 2026
Avaliação não solicitada
logotipo da Penske Used Trucks

Resposta da Penske Used Trucks

Elixabeth, thank you for the wonderful review! We’re thrilled to hear that Erik provided a professional and accommodating experience while helping you find great used truck options. We appreciate your business and look forward to assisting you again in the future!

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais