State 1 price on web but tell you its another for instock tubs , explain you will buy same spa from other website that will ship in 5 days with a price of $50 less and they don't care. Only image what... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
State 1 price on web but tell you its another for instock tubs , explain you will buy same spa from other website that will ship in 5 days with a price of $50 less and they don't care. Only image what... Ver mais
A empresa respondeu
Enjoy my tub twice a day, every day. Very comfortable and deep enough for a 6'-2" person. Effortless set up and relatively quick initial heat up time. Acoustom to jets being a little larger in diam... Ver mais
A empresa respondeu
Spa was delivered ahead of schedule, only waited a few weeks. Filled it, plugged it in to 110 outlet, adjusted water as directed, set temp to 103 and have enjoyed it daily since. Only had it one month... Ver mais
A empresa respondeu
It's now been 10 days since I ordered my chemicals, nothing, notta, zilch. No follow up, no estimate shipping date, no nothing. This will be last time I order with this company. And I dont want to... Ver mais
We firmly believe that lasting connections with our customers is at the heart of what makes our business successful. This foundation has led us to become one of the nation’s largest independently-owned retailers for spas & hot tubs in the country. We sell Spas and Hot Tubs with Free curbside delivery anywhere in the continental United States. We are striving to be the best online spa purchasing experience.
857 McAthur Street, 37355, Manchester, Estados Unidos
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
We just got our new 6 person hot tub!
I was impressed with the customer service rep Mindy. She worked with me prior to shipping and throughout the delivery process.
Cant wait to get it going! Great value and looks so nice!

Resposta da PeopleLikeClearwater.com
Great experience ordering from them, they had the best deal and everything was easy peasy. Thank you!

Resposta da PeopleLikeClearwater.com
Ordering was easy, but it took over a month to receive my spa(ordered 9/26/19 delivered 11/1/19). When i went back to check the site I saw they had a $100 drop in price. When i asked if they could change my price to match the change or send me products of equal value it was a no. As far as the hot tub I am using it with 110 plug and seems to work fine. Easy to move and is comfortable to sit in.

Resposta da PeopleLikeClearwater.com
Only problem I had was I paid for a two horse pump and I only got a horse and a half

Resposta da PeopleLikeClearwater.com
The order process was straight forward and easy. They’re communication has been very good. They called to confirm my order and offer any assistance if needed. They answer the phone and answer questions promptly. So far a very pleasant experience.

Resposta da PeopleLikeClearwater.com
Update: I knew I should have waited on reviewing this spa until I had it installed.
I received the spa and have to say that I am TOTALLY unsatisfied and disgusted with this product! There was a VERY loud moaning/vibrating sound from the pump. The motor/pump had to be replaced a week after I installed it! There were no gate valves installed in their top of the line spa, so I had to drain it to have it repaired! And the problem still exists after the repair! The skirting is so flimsy, it rattles from the vibrations.
I will say that the reps at both People Like Clearwater and Aquarest were very professional and helpful in their ATTEMPT to rectify the problem. But regretfully the problem still exists!
***********************************
While I have not yet received my spa, I have had a very good experience with People Like Clearwater. There was a small miscommunication on something they posted online, but it was resolved and the rest of the transaction went smoothly. The ability to speak to a rep 24/7 online is very helpful. Every time I used the live chat, the rep was very helpful and always answered my question satisfactorily. So far, it has been a very good experience with them. I'm looking forward to receiving my spa!

Resposta da PeopleLikeClearwater.com
very easy to order hot tub and at a good price

Resposta da PeopleLikeClearwater.com
Poor communication within the company, pulled my credit after I reached out on live chat with I believe Cathy to cancel my app because I decided i wanted to go through my own credit union. Cathy assured me my app would be canceled and credit would not be pulled. When I reached out to Mindy on live chat she said the paper work must have got mixed up, unorganized and poor communication will buy a hot tub somewhere else !!

Resposta da PeopleLikeClearwater.com
We highly recommend Clearwater Pool & Spa, Inc. (PeopleLikeClearwater.com) for your hot tub/spa needs. The price, including shipping to our MN home, could not be beat! Their customer service and help through a manufacturer issue was phenomenal.

Resposta da PeopleLikeClearwater.com
I love the fact that they have the actual prices online with a detailed description. They don't make you fill out a form and wait for an overpriced expensive quote. I am excitedly waiting for my hot tub to arrive in about 2 weeks.

Resposta da PeopleLikeClearwater.com
Great customer service, easy to deal with.

Resposta da PeopleLikeClearwater.com
Scheduled to come way past my window and after I ordered it went on same. Still have t gotten the tub yet

Resposta da PeopleLikeClearwater.com
We are so pleased with our hot tub. It arrived during the time it was supposed to and we have really enjoyed using it.

Resposta da PeopleLikeClearwater.com
I thought the company did a good job with any questions I had prior to the order. I preferred ordering via them since they also have the ability to order parts etc.. "Support those... who help support your product you own".. Although after it was ordered it was extremely difficult to get an idea when it would arrive. I finally had an idea a couple days prior. Which made it difficult to have a local mover schedule the final move to it's resting place. I did discover that the chemical start up kit had a leak in one of the bottles... And the filter was the wrong filter for the Sauna. Which when I called.... I was told to call someone other than clearwater. Which then placed me with someone else. And finally sent to Aquarest. They were great. They shipped the filter and new startup chemical kit I ordered over night. Very pleasant and also great. I would easily recommend this. Although I personally feel the customer should not have to be going through multiple phone chains to finally get to someone who can help them. I paid Clearwater and they should be able to take care of the problem from start.

Resposta da PeopleLikeClearwater.com
Poor customer service. The spa is great. It is everything I expected, be sure and get the upgrade to 240V and pay to have it wired. The service however has much room for improvement. At the time of order I was told to expect delivery within a eight day range. about 5 days into it I checked on it and was told sorry our date calculator was wrong. it is not going to ship for another 11 days. It did ship sooner than that, but having to deal with the delivery people on my own was a mess. Customer service is them checking on my question and reporting back, not turning me over to a third party that I had no contract with. Took 5 calls to the delivery folks after the spa sat within an hour of my home for 5 days.

Resposta da PeopleLikeClearwater.com
Received even faster than expected. Works great and half the price of the competitors

Resposta da PeopleLikeClearwater.com
Our experience with the company was very good. we were very satisfied with the product and the staff has been very helpful in any questions or concerns that we had. We would highly recommend the products and services to anyone. Great job!!

Resposta da PeopleLikeClearwater.com

Resposta da PeopleLikeClearwater.com
Easy finance process, got hot tub within 2 weeks, was able to live chat anytime to answer any questions, which was great. Would recommend. The product is great quality and pretty easy set up. THANK YOU CLEARWATER!

Resposta da PeopleLikeClearwater.com
Love this company! Eric is a great guy and I have enjoyed all of my experiences with him over the years.

Resposta da PeopleLikeClearwater.com
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.