Isobel Perl Avaliações 

511
O TrustScore é 4.5 de um total de 5

4,4

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Beautiful products that actually work to boost the strength, health and vitality of your hair/lashes/skin! It’s so lovely to see a brand using natural hormone and chemical free and skin safe oils to d... Ver mais

Avaliado com 1 de um total de 5 estrelas

I have to advise that the product container is very fragile breakable glass. This is not mentioned on the packaging. Unfortunately for me, the product slipped out of my cabinet and smashed to piec... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This lash oil is Amazing!!! Previously I’ve used a more expensive branded one and didn’t realise it was full of toxic & dangerous chemicals (I had such dry eyes from it). I was recommended PERL by a f... Ver mais

Avaliado com 5 de um total de 5 estrelas

I emailed straight after placing my order realising there was a promo for free lash oil on orders over £30 and I hadn’t placed it in my basket - I was helped very quickly and my lash oil turned up the... Ver mais

Detalhes da empresa

  1. Centro de Saúde e Beleza

Escrito pela empresa

Isobel Perl is a waterless skincare brand creating indulgent daily rituals for skin and mind. Each product is thoughtfully formulated using natural, concentrated ingredients that are gentle, effective, and designed to elevate everyday self care. We believe skincare should feel like a moment of calm, not a chore.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

511 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(511)

44 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Sensitive eyes

I have very sensitive eyes and I’ve tried so many lash oils but have always had uncomfortable and disappointing experiences. Perl lash oil has given me great results without any painful side effects. It’s helped my lashes grow and become thicker without stinging my eyes. I’m a beautician and I’m always recommending it to my clients that are asking for a product to use to help lash growth without hurting their eyes.

12 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Super Thick, Super Long Healthy Lashes!!!

Love it, love it, love it!!

I have been using the lash oil for about 3 weeks now and can already see results! As I have got older, my eyelashes were starting to thin out and not grow very long.

After using the lash oil, not only have my eyelashes grown significantly longer and thicker in a short space of time, I have lots of new baby lashes growing as well.

When I put on mascara, they look like I am wearing false lashes - I am so impressed and over the moon with the results!!

The quality of the product is second to none and you get a generous amount of lash oil too - I have been using religiously each day for the past 3 weeks and I am not even a quarter through.

Highly recommend and will definitely be ordering again!

12 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing! Love this oil 😘

Amazing! I absolutely love the lash and brow oil, I'm sure it's made a difference already and I've only been using it for a few weeks. I had patchy brows from over plucking, and they're definitely looking much better since using this and lots of regrowth where there were stubborn patches for years. I got it mainly for my eyebrows but have been using it on my eyelashes too and they definitely look longer.

I searched for absolutely ages to find one that was more natural and didn't contain prostaglandins like the mainstream ones. Was so happy when I finally found Perl! Highly recommend to anyone in search of a lovely natural & effective alternative to all of the synthetic oils.

12 de dezembro de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Doesn’t work

Not a fan of the serum it did absoloutly nothing for my lashes what so ever I saw no change and I can’t be bothered to send proof pics for the guarantee because which working person has time to do that really don’t bother wasting your money like I did. I recieved an email to asking for a positive review after recieving a negative review from the owner which I am baffled by because not everyone is going to like your product that’s unrealistic expectation and why not address the issue at hand instead of trying to rectify reviews which is your product just doesn’t do what it claims to do - sorry! I speak the truth on this.

3 de setembro de 2024
Avaliação não solicitada
logotipo da Isobel Perl

Resposta da Isobel Perl

Hi Sarah,

Thank you for taking the time to share your experience.

I’m genuinely sorry to hear that our serum didn’t meet your expectations and that you felt disappointed by the process surrounding our money-back guarantee.

We designed our money-back guarantee process to be fair and transparent. The photo requirement allows us to assess how the product performed for each customer and helps us continually improve. We’ve aimed to make this process as straightforward as possible by requesting just two photos, one at the start of using the product and one after 3 months.

As a founder-forward brand, transparency is one of our core values. We send review requests routinely, as feedback—both positive and negative—is invaluable to us. While I understand that not every experience will be perfect, we strive to learn and grow from every piece of feedback we receive.

I’d love the opportunity to make this right. Please feel free to reach out directly at hello@perlcosmetics.com and we'll assist you with a resolution that works best for you.

Thank you again for your honesty and for giving us the chance to improve.

Best regards,
Isobel

Avaliado com 5 de um total de 5 estrelas

Amazing products

Amazing products, do exactly as described and love using a lash serum that DOESN'T contain hormones. I apply the scalp oil to my ends before washing my hair and it helps them from drying out as I have to wash my hair daily

12 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing products

I have used multiple products from the company and have loved them all. My lashes was short and snapped from too many lash lifts, the lash oil helped my lashes grow as well as making them a lot healthier again. Would recommend Perl’s products to anyone wanting to try I love them and have repurchased already🤍

12 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I absolutely love Perl Cosmetics…

I absolutely love my Perl Cosmetics products! I bought the lash oil purely based off the founders story about why she created the product. I found it so inspiring, as someone who has also suffered with a similar issue before.

Not to mention the gorgeous presentation! Branding, packaging, social media feed etc!

The lash oil is exactly as described. If not, better! You can feel and smell how natural this product is. Even if you accidentally get a little bit in your eye, I find it doesn’t even hurt or sting due to how natural the ingredients are.

I’m only a few months in, but I can already feel the difference in my lashes and brows! My lashes aren’t as fragile and don’t fall out as easily and overall just feel healthier.

I’ve already went back and purchased other products (green clay mask and hair oil) and love them just as much as the lash oil 🫶🏻

7 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The best I’ve tried

I’m loving my Perl cosmetics nourishing lash oil, I’ve seen great results I love that it’s natural I have tried many lash serums and was seeing a negative effect under my eyes so that’s why I tried Perl cosmetics I’m so happy with it and you get so much more product for your money, I got the set with the pink clay mask I have very sensitive skin and usually avoid face masks but this was lovely no sensitivity great results and so nice to have a pamper. Would definitely recommend and will be repurchasing myself and trying some other product from Perl

12 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

No more eyelashes extensions

The most amazing lash oil I have ever used. I’ve always wore eyelash extensions & never felt confident with my natural eyelashes, as they were straight and very short. Since using the lash eye, for just over a month, I have recommended it to all of my friends. My eyelashes are thicker, longer and no longer straight! I can’t recommend Pearl’s items enough, they’re a game changer. I usually put it on before bed, after I’ve completed my skin routine. Since my lashes have grown so much, I now only use it a few times a week and they’re continuing to grow. To confirm, I haven’t had any issues with discolouration around my eyes since using the product.

12 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I really like the ethos of this brand

I really like the ethos of this brand. No green washing and the few products I've tried so far are good.

Supporting local, independent businesses is important to me *edit* still couldn't find the full ingredient list on the page for the new cleansing balm, but could swipe sideways and see the key ingredients in the photos! Thanks for the response!

20 de novembro de 2024
Avaliação não solicitada
logotipo da Isobel Perl

Resposta da Isobel Perl

Hi JH,

Many thanks for your review & we're so glad to hear you are loving the brand.

We have the full ingredients listed on the product page under the drop-down 'FULL Ingredients LIST'.

If you're struggling to find this, please drop us an email at hello@perlcosmetics.com so we can direct you.

Best wishes,
Team PERL

*EDIT*
We've just added the ingredients to our coming soon products :)

Avaliado com 2 de um total de 5 estrelas

An Honest Review

The lashes definitely grew/ seem fluffier however, like other serums i've used - this oil darkens/ discolours your eyelids. It looks like i've been given a black-eye. I'm not allergic to any of the ingredients, i have no allergies. The claim for no prostaglandins is far from the truth. Someone should really check the ingredients that goes into making these, like in exhaustive detail. Too many of us experience this and yet they and other companies barely post about. Perhaps it's an ingredient that replaces prostaglandins and does exactly what it says it won't.

11 de dezembro de 2024
Avaliação não solicitada
logotipo da Isobel Perl

Resposta da Isobel Perl

Hi Nima,

Thank you for sharing your experience with our product. We're delighted to hear that the oil is helping to grow your lashes!

We’re truly sorry to hear about the discolouration you’ve noticed.

Our formula is crafted using 100% natural cold-pressed oils, free from synthetic growth hormones or prostaglandins. The complete ingredient list is as follows:

Ricinus Communis (Castor) Seed Oil, Cucurbita Pepo (Pumpkin) Seed Oil, Argania Spinosa (Argan) Kernel Oil, Caprylic/Capric Triglyceride, Simmondsia Chinensis (Jojoba) Seed Oil, Persea Gratissima (Avocado) Oil, Vitis Vinifera (Grape) Seed Oil, Rosa Canina (Rosehip) Fruit Oil, Tocopherol (Vitamin E), Helianthus Annuus (Sunflower) Seed Oil.

As a small business, transparency and customer trust are incredibly important, we take all feedback seriously.

We would love to better understand your experience and assist further—please feel free to reach out to us directly at hello@perlcosmetics.com

Thank you again for your review and for trusting us with your lash care!

Warm regards,
The PERL Team

Avaliado com 4 de um total de 5 estrelas

I really liked what this did for lashes…

I really liked what this did for lashes for first few weeks however I was waking with crusty eyes and they were itchy so I had to use hay fever allergy eye drops so stopped using Perla
Gutted

3 de dezembro de 2024
Avaliação não solicitada
logotipo da Isobel Perl

Resposta da Isobel Perl

Hi Wendy,

We're sorry to hear you were having issues with the product.

Please email our customer service at hello@perlcosmetics.com with a photo of the irritation so we can investigate & find a suitable resolution for you.

Best,
The PERL Team

Avaliado com 5 de um total de 5 estrelas

Great Customer Service!

Even though the lash oil wasn’t for me, when I reached out to customer service they were quick to respond and provide a resolution. Thank you for your help!

19 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Blurry vision

Unfortunately this product made my eyes blurry at night and now in the morning . I have been advised by the company to discontinue use .
I would not recommend this product.

11 de novembro de 2024
Avaliação não solicitada
logotipo da Isobel Perl

Resposta da Isobel Perl

Hi Gaynor,

We understand that you had issues with the product & I’m truly sorry it didn’t meet your expectations.

As mentioned in our previous email, we recommend discontinuing the use of the product if it's not working well for you. Since everyone’s skin & eyes can react differently to skincare & hair care products, we cannot take responsibility for individual reactions.

We advised that we can arrange for a return of the unused product & either exchange it for an eyeliner brush which may offer better application or provide you with a full refund – whichever you prefer.

It’s disappointing to see your review as we genuinely wanted to resolve this for you via email.

We await your response to help resolve this matter.

Best,
PERL team

Avaliado com 4 de um total de 5 estrelas

Lash serum not too suitable for daytime use

I’m a big fan of lash products and like to keep mine suitably conditioned. Always on the lookout for something new and the lash oil popped up. Knocking one star off as it manages to seep into my eyes and make things blurry/irritated for the day so only use at night time now. Not sure how this can be resolved but it doesn’t happen with other lash products I use.

4 de novembro de 2024
Avaliação não solicitada
logotipo da Isobel Perl

Resposta da Isobel Perl

Hey NB,

Many thanks for the review & I'm glad to hear you are a big fan of our lash oil.

We always recommend using the oil in the evening & less is more when it comes to application.

I can't wait to hear how things continue.

Best,
Isobel - Founder & CEO @ PERL

Avaliado com 4 de um total de 5 estrelas

I’ve previously used uk lash and found…

I’ve previously used uk lash and found the only result was causing my eyes to darken. Decided to give PERL lash and brow oil a go and I was extremely happy with the results. My own expieriance has been good. I like to get individual lashes which always causes damage or removes some of my natural lashes. Each time they are removed I use the lash oil and find it helps strengthen and re grow my lashes. I personally see results fast and as a wee bonus it gives my lashes a curl which is lovely considering they are naturally poker straight.

Only issue I have is I find the lash oil seeps to my eyes making things a little blurry. Because of this I tend to only use it before bed

10 de outubro de 2024
Avaliação não solicitada
logotipo da Isobel Perl

Resposta da Isobel Perl

Hey Louissa,

I'm so pleased to hear about your positive experience with our lash oil & how it nourishes & strengthens your lashes.

We always recommend using the oil in the evening & less is more when it comes to application.

Looking forward to hearing how your progress goes!

Best,
Isobel - Founder & CEO @ PERL

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais