These Alarms should be free to anyone who has lived, worked and paid National Insurance for most of their working Live. My Friend in Scotland got hers free from the national Health, my Children are pa... Ver mais
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Veja o que dizem as avaliações
The welcome pack was inadequate as it only showed how to set up the watch but not how to register it etc. then my phone call was answered by AI who promised a return call within 3-5days which didn’t c... Ver mais
A empresa respondeu
I have had my personal alarm for about 2 weeks when I had a blowout on my car. The airbags activated and the alarm called the control centre who in turn called the police. It saved me a lot of time a... Ver mais
Needed a personal alarm following falls - reviewed market and this seemed good although fairly expensive. Delighted with it though!The whole process is simple - with support if needed. The remote pen... Ver mais
A empresa respondeu
Detalhes da empresa
- Serviço de Atendimento de Emergência
- Cabine Telefônica para Emergências
- Serviço de assistência médica domiciliar
- Ajuda com serviços domésticos
- Fornecedor de equipamentos para mobilidade
- Serviços de cuidados para idosos
Escrito pela empresa
Age UK Trading Personal Alarms are designed to support people in later life, while also supporting the work of the charity Age UK. Age UK Trading is a brand name used by AgeCo Ltd, a company owned by Age UK. Age UK Trading Personal Alarms are provided by Taking Care Personal Alarms Limited.
Informações de contato
Linhay House, Linhay Business Park, TQ13 7UP, Ashburton, Reino Unido
- 0800 085 8032
- enquiries@taking.care
- personalalarms.ageuk.org.uk
4,7
Excelente
241 avaliações
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Poor battery power
I've found the battery to be very annoying as it doesn't last very long and I have to keep charging it up however when I need it the response is very good what's annoying is i have to charge it before I can use it which is very inconvenient and delays me by several hours sometimes, as a medical device this isn't very good at the most it might last 12 hours or if I go out and about a lot less maybe eight hours this needs to be sorted,
6 de julho de 2026
Resposta da Personal Alarms from Age UK Trading
Hi Kris,
Thank you for taking the time to share your experience with us. If you are finding you need to charge your watch more option within a 24 hour period I would recommend calling our Customer Service team on 0800 0121321 so we can raise your concerns with our technical support team.
We look forward to hearing from you.
Kind regards,
Hilary
Resposta da Personal Alarms from Age UK Trading
Hi Nicola,
We're so happy to hear that you found our service to be quick, efficient, and easy to set up. We appreciate your kind words!
Kind regards,
Hilary
My personal alarm
I am very satisfied with the deal I received. Communicating with the team enabled me to get the personal alarm that suited me. I would highly recommend the service.
6 de julho de 2026
Resposta da Personal Alarms from Age UK Trading
Hi Teresa,
We are so pleased to hear that our team was able to assist you in finding the perfect personal alarm. We truly appreciate your recommendation of our service.
Kind regards,
Hilary
Wonderful service.
Helpful, efficient service from the beginning. Fast response when pressing the alarm…fortunately only to test so far & accidentally knocked alarm on a couple of occasions! Advisors always very pleasant.
Wonderful service all round, would certainly recommend!
24 de março de 2026
Resposta da Personal Alarms from Age UK Trading
Hi Julia,
We are so pleased to hear about your positive experience with our service, especially the quick response times. It's wonderful to know our advisors have been pleasant and helpful. Thank you for your kind words and recommendation!
Kind regards,
Hilary
Speed of response
When I had a fall recently the response from my alarm was first rate , my family were alerted and although I didn’t need outside help at that time if I did it would have been here ASP . I can’t praise it highly enough , I feel safe .
10 de junho de 2026
Resposta da Personal Alarms from Age UK Trading
Hi Margaret,
We are so glad to hear our alarm system provided such a prompt and reassuring response during your recent fall. Knowing you feel safe is incredibly important to us, and we appreciate you sharing your positive experience.
Kind regards,
Hilary
I couldn’t live without it
I couldn’t live without it. It makes me feel safe when I am walking in the garden and indoors .Plus my Family know I am wareing it and know if I have an accident they will know quickly.
6 de julho de 2026
Resposta da Personal Alarms from Age UK Trading
Hi,
We're so happy to hear our product provides you with such a strong sense of security, both indoors and out. Knowing your family is reassured brings us great satisfaction. Thank you for sharing your positive experience!
Kind regards,
Hilary
Happy !!
Because i had no other option but to change my care link due to council now not doing it !
11 de maio de 2026
Resposta da Personal Alarms from Age UK Trading
Hi Vivki,
We appreciate you sharing your experience with us and glad we were able to support you in your change.
Kind regards,
Hilary
Very easy to setup
21 de maio de 2026
Resposta da Personal Alarms from Age UK Trading
Hi Una,
Thank you for your kind feedback.
Kind regards,
Hilary
I have had my personal alarm for only a…
I have had my personal alarm for only a few weeks and so far everything has worked perfectly.No problems at all.
6 de julho de 2026
Resposta da Personal Alarms from Age UK Trading
Hi Mary,
We are so glad to hear that your personal alarm has been working perfectly for you! We appreciate your positive feedback.
Kind regards,
Hilary
Has been a very positive and essential…
Has been a very positive and essential service on many occasions and will continue to do so.
2 de julho de 2026
Resposta da Personal Alarms from Age UK Trading
Hi Sheila,
We're so glad to hear our service has been consistently positive and essential for you. We appreciate your kind words!
Kind regards,
Hilary
Excellent in every way
Excellent in every way, every thing stated over the phone and in the literature has been delivered. Great value for money.
2 de março de 2026
Resposta da Personal Alarms from Age UK Trading
Hi David,
We're so happy to hear that we delivered on our promises and provided great value. Thank you for your wonderful feedback!
Kind regards,
Hilary
Request for review sent to wrong person email-poor managment of personal detailsou have sent the request for a review…
You have sent the request for a review to a totally different customer. The names do not match. Surely this is a breach under GDPR guidelines.
Very poor service in relation to managing personal data
4 de julho de 2026
Resposta da Personal Alarms from Age UK Trading
Hi Pauline,
We're truly happy to hear you had such a positive experience with us. Thank you for your wonderful feedback!
Kind regards,
Hilary
Resposta da Personal Alarms from Age UK Trading
Hi,
Thank you for your kind review, we very much appreciate it.
Kind regards,
Hilary
keeping safe…
it gives me piece of mind ,i have only had to contact them once , which was dealt with quickly
29 de junho de 2026
Resposta da Personal Alarms from Age UK Trading
Hi,
We're so glad to hear we provide you with peace of mind and that our team was able to assist you quickly when you needed us.
Kind regards,
Hilary
Very helpful staff and efficient and…
Very helpful staff and efficient and get the right help when required
5 de julho de 2026
Resposta da Personal Alarms from Age UK Trading
Hi Margaret,
We're so happy to hear our team provided such helpful and efficient service. We appreciate your kind words!
Kind regards,
Hilary
I have had an alarm for some time
I have had an alarm for some time. I've had about about 3 calls on it. Every one has been answered virtually immediately and action taken straight away and dealing with extremely pleasant and knowledgeable operators. Happy bunny
5 de julho de 2026
Resposta da Personal Alarms from Age UK Trading
Hi George,
We are so pleased to hear about your positive experiences with our alarm service and the prompt, helpful assistance you've received from our team. We truly appreciate you sharing your feedback!
Kind regards,
Hilary
Resposta da Personal Alarms from Age UK Trading
Hi Mary,
We are so glad to hear that you had such a positive experience with our service. Your kind words mean a lot to us!
Kind regards
Hilary
I checked various websites to see what…
I checked various websites to see what was available. I found that this alarm was exactly what was the alarm that suited my needs. Plus it now gives me confidence now that I am finding walking and standing difficult and unsteady. Easy to set up and makes me feel more safe and secure
14 de junho de 2026
Resposta da Personal Alarms from Age UK Trading
Hi James,
We're so glad to hear our alarm provides you with confidence and a sense of security, especially as you navigate new challenges with walking and standing. We appreciate you sharing your positive experience and finding our product easy to set up. Thank you for your kind words!
Kind regards,
Hilary
It’s great to have the reassurance of…
It’s great to have the reassurance of the alarm
4 de julho de 2026
Resposta da Personal Alarms from Age UK Trading
Hi,
We're so happy to hear our alarm provides you with reassurance. Thank you for sharing your positive feedback with us!
Kind regards,
Hilary
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