Petalpal Avaliações 

793
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have been sending your cards to friends in other countries, when sending a present is impractical. Used them all up except one so must order some more

Avaliado com 5 de um total de 5 estrelas

The daffodils are beautiful, they are my daughter’s favourite flower and her going through Breast Cancer surgery at the moment and in hospital, these are ideal. They won’t die and she loves them... Ver mais

Avaliado com 4 de um total de 5 estrelas

Received reasonably promptly. Arrived flat, disappointed only with the delivery driver who left it in front of our garage downstairs in the rain at 4am. Fortunately plastic wrapped so it survived. Pr... Ver mais

Avaliado com 5 de um total de 5 estrelas

I loved what I bought for my friend who recently lost her husband but not the delivery by Australia Post. It was left at her front door, no one attempted to knock or ring the bell. I messaged her aft... Ver mais


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

793 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(793)

114 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

Not easy to open

It was easy to order and shipping was fast. The only reason I gave 4 stars is because when I opened one to see it, I couldn't figure out how to open it. I tried pushing the bottom as per instructions but it wouldn't open and I didn't want to tear it.
The packaging is also good.

22 de abril de 2026
Avaliação não solicitada
logotipo da Petalpal

Resposta da Petalpal

Thanks so much for your feedback—we really appreciate it 😊

Glad to hear ordering and delivery went well. Sorry you had trouble opening the card—that’s helpful for us to know, and we’ll share it with our team.

If you’d like help with it, I’m happy to assist!

Avaliado com 5 de um total de 5 estrelas

Such an easy process to order

Such an easy process to order. Delivery was very quick. Product is so beautiful and I can’t wait to see the faces of the receivers of these cards.

24 de abril de 2026
Avaliação não solicitada
logotipo da Petalpal

Resposta da Petalpal

That’s wonderful to hear—thank you so much for sharing 😊
We’re really glad the ordering process was smooth and that you’re happy with your cards. They sound like they’re going to make some very special moments for the recipients!

Avaliado com 5 de um total de 5 estrelas

The service is excellent and the…

The service is excellent and the feedback from the recipients is wonderful. I found your product to be very unique which is why I reordered.

2 de março de 2026
Avaliação não solicitada
logotipo da Petalpal

Resposta da Petalpal

Thank you so much for your kind words! We’re absolutely delighted to hear that both you and your recipients are enjoying the bouquets. It truly means a lot that you came back to reorder—we’re so grateful for your support! 🌸

Avaliado com 2 de um total de 5 estrelas

Delivery took ages

Delivery took ages, and came folded! Very disappointed.

16 de março de 2026
Avaliação não solicitada
logotipo da Petalpal

Resposta da Petalpal

Hi Liza,

Thank you for your feedback. Your order was placed on 9 March 2026 and shipped the same day, arriving on 16 March 2026—within our 5–10 day delivery timeline.

The bouquet is carefully folded so that the large size can fit securely inside the envelope. The fold is designed to make it easier to send to your friends or loved ones. This folding method is shown in our product photos, and the bouquet unfolds beautifully when opened.

We appreciate your comments and will continue to look for ways to improve our customer experience. If there’s anything else we can do to assist, please don’t hesitate to reach out.

Kind regards,
The PetalPal Team

Avaliado com 5 de um total de 5 estrelas

Amazing selection

Such an amazing choice perfect special gift

9 de março de 2026
Avaliação não solicitada
logotipo da Petalpal

Resposta da Petalpal

Thank you so much! 😊 We’re so glad you think so. It really is a beautiful choice and makes such a special gift. We hope the recipient loves it just as much! 🎁

Avaliado com 5 de um total de 5 estrelas

Lovely product

Lovely product - a great way to send flowers that keep! I have received these as a gift and liked them so much that I have bought them as a present for a friend who lives abroad!

20 de fevereiro de 2026
Avaliação não solicitada
logotipo da Petalpal

Resposta da Petalpal

Thank you so much for your lovely words! 🌸

We absolutely love that you first received our flowers as a gift and then chose to send them to a friend abroad — that truly means the world to us. It’s exactly why we do what we do: creating gifts that last and can be shared across any distance.

We’re so grateful for your support and for spreading the love! 💛

Avaliado com 5 de um total de 5 estrelas

Gorgeous cards

Gorgeous cards - will be loved by all the receivers I'm sure. Thoughtfully labelled fragile in the mail and weatherproof packaging which was nice as it was pouring....

15 de fevereiro de 2026
Avaliação não solicitada
logotipo da Petalpal

Resposta da Petalpal

Thank you so much for your lovely words 💛
We’re thrilled you loved the cards and that they arrived safely 😊 Really appreciate you sharing this! ✨

Avaliado com 5 de um total de 5 estrelas

Bring a little sunshine to a gloomy January

I purchased the sunflower bouquet card for one of my daughters following a major operation as I thought they would brighten up a depressing January.

8 de janeiro de 2026
Avaliação não solicitada
logotipo da Petalpal

Resposta da Petalpal

Thank you so much for sharing this with me. I’m really touched to hear the reason you chose the sunflower bouquet card — that’s such a thoughtful gesture. I truly hope it brought a little brightness to what must have been a difficult time, and I wish your daughter a smooth and speedy recovery.

Avaliado com 5 de um total de 5 estrelas

Beautiful cards

Beautiful cards

19 de janeiro de 2026
Avaliação não solicitada
logotipo da Petalpal

Resposta da Petalpal

Thank you so much for your kind words — we’re thrilled you love the cards! Your support truly means a lot to us. We hope they bring joy to whoever receives them. Thanks again! 💛

Avaliado com 4 de um total de 5 estrelas

Prompt response to messages and…

Prompt response to messages and advising order is on its way and progress. Delivered order on a Sunday which made it in time for the birthday girl!

11 de janeiro de 2026
Avaliação não solicitada
logotipo da Petalpal

Resposta da Petalpal

Thank you so much for taking the time to share this — we truly appreciate your kind feedback! We’re glad we could keep you updated and even happier to hear the order arrived just in time for the birthday girl, especially on a Sunday! 🎉 Thank you for your support, it really means a lot to us.

Avaliado com 5 de um total de 5 estrelas

easy to navigate site

easy to navigate site, and easy to buy, good site.

18 de janeiro de 2026
Avaliação não solicitada
logotipo da Petalpal

Resposta da Petalpal

Thank you for your kind feedback! We’re glad to hear you found our site easy to navigate and that your purchasing experience was smooth. We truly appreciate your support and look forward to serving you again. 😊

Avaliado com 5 de um total de 5 estrelas

Such a lovely idea

Such a lovely idea, used your company before and was very pleased with your service. My cousin in Australia was thrilled x

16 de dezembro de 2025
Avaliação não solicitada
logotipo da Petalpal

Resposta da Petalpal

Thank you so much for your kind words! 🤍
We’re delighted to hear you were pleased with our service and that your cousin was thrilled — that truly makes our day. We really appreciate your continued support and look forward to helping you again in the future. 🌸

Avaliado com 5 de um total de 5 estrelas

Just received 2 they are lovely

Just received 2 they are lovely, so now ordered another 2 .

11 de dezembro de 2025
Avaliação não solicitada
logotipo da Petalpal

Resposta da Petalpal

That’s wonderful to hear! 💐 We’re so glad you love them — and thank you for ordering two more! We really appreciate your support. If you need anything else, we’re always here to help! 😊

Avaliado com 5 de um total de 5 estrelas

Great product gerber

Great product, ordered the gerberas for my mum she loved them , she has Alzheimer'snd thought they needed watering they were that realistic. Great communication

20 de novembro de 2025
Avaliação não solicitada
logotipo da Petalpal

Resposta da Petalpal

Thank you so much for sharing this! We’re truly touched to hear that your mum loved the gerberas — and that they looked so real she thought they needed watering. That means the world to us. We’re also glad the communication felt smooth for you. ❤️

Avaliado com 5 de um total de 5 estrelas

Mini Yara

Easy to order, and quick delivery

28 de novembro de 2025
Avaliação não solicitada
logotipo da Petalpal

Resposta da Petalpal

Thank you so much for your lovely feedback! We’re really glad to hear everything was easy and arrived quickly. If you ever need anything else, we’re here to help. 🌸

Avaliado com 5 de um total de 5 estrelas

Lovely cards

Lovely cards, what a great idea!

10 de novembro de 2025
Avaliação não solicitada
logotipo da Petalpal

Resposta da Petalpal

Thank you so much! We’re so glad you love them.

Avaliado com 5 de um total de 5 estrelas

Beautiful card

Beautiful card, very good quality.

29 de outubro de 2025
Avaliação não solicitada
logotipo da Petalpal

Resposta da Petalpal

Thank you so much for your lovely feedback! We’re really happy to hear you liked the card and its quality. If you ever need anything else, we’re always here to help!

Avaliado com 4 de um total de 5 estrelas

Check the envelope.

I haven't actually seen one in full. I sent two to relatives in England and they loved them. I did have to re-seal the envelopes however as they came apart, but I would definitely order again.

31 de outubro de 2025
Avaliação não solicitada
logotipo da Petalpal

Resposta da Petalpal

Thank you so much for sharing that! I’m really glad to hear your relatives loved the cards. And thank you for letting me know about the envelopes — I’ll pass that along to our fulfilment team so we can look into it. We’d be happy to create something for you again anytime!

Avaliado com 1 de um total de 5 estrelas

Has a big crease along the vase..

Has a big crease along the vase... It doesnt open. Complete waste of money. After many many emails and photos they agreed to refund the cost ONLY if I removed the review. I don’t like being blackmailed!!

8 de novembro de 2025
Avaliação não solicitada
logotipo da Petalpal

Resposta da Petalpal

Hi Mark,

We’re really sorry to hear your card arrived with a crease and isn’t opening as it should. That’s definitely not the experience we want for our customers.

We receive many lovely reviews about our cards, so it’s disappointing to know this one didn’t arrive in perfect condition for you.

We’d love to make this right — we’re happy to send a replacement or arrange a refund, whichever you prefer. Please email us at hello@petalpal.com and we’ll sort it for you right away.

Kind regards,
The PetalPal Team

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