Phanteks Avaliações 

Very good service! Ive asked the service where i can buy some small spare part of old tower and got it for free

The order was never delivered. The ability to track the item was not allowed. The ability to submit a query about where the item was in transit was not allowed. They are hiding all status and updates and they will not allow a refund. They effectively have stolen my $and from now on I will never buy another item from them.

Absolutely zero help from the phanateks support towards the customer. I've wrote many messages about my faulty product, but I still didn't get any response. They offer low quality products that you'll throw out in a couple of days. The experience was horrible. Not recommended.

I would give this company zero stars if I could,as I have been waiting scince Feb to get a replacement top panel for my nv9, when I did manage to get in contact they became very snooty with me and now it seems they are ignoring me, I've been on reddit and I'm not the only one with this problem.

Re: SP-250224 | Re: [PhanteksUSA] Re: Faulty paint on top panel on nv9

Decent product, terrible customer service. They shipped out NV7 cases with faulty controllers. I purchased a new case off marketplace from someone who decided to go with a different case. Phanteks would rather profit off their faulty controller than replace the one in mine. Ridiculous that a company can be upfront enough to admit they put faulty rgb controllers in some cases, but not support their customers enough to replace them.

Bought a psu from them last year. Needed some extra cables for it and tried to contact them several times for advice on sourcing. No response.
5 emails, not a single reply. Real shame as I like the psu but had no choice but to get rid of it.