Difficulty ending my recurring subscription
The service was easy to subscribe to and seemingly impossible to unsubscribe from on the app. I ended up being charged $40 a month because I couldn't cancel for a few months. When I found the email address to reach out to the organization and clearly requested to cancel, they responded (an email that went to spam – only discovered 2 months later) with a link to cancel but also saying they do not offer refunds. I found them to be disingenuous (just cancel my account when I email telling you to cancel my account), especially because they can see I was not using the service at all.
19 de novembro de 2025
Avaliação não solicitada