Phoenix Health Avaliações 

509
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Very pleased with the level of care I recieved. I was very informed about my procedure and was made to feel at ease. The staff gave me privacy and catered to my every need. Overall an excellent ex... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fantastic care from all the staff, the level of care from start to finish was superb. Communication was excellent, calls, emails and texts and appointments rearranged when required. The staff at The... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have just got home from the Pines. Fantastic experiencefrom start of the journey with Pheonix. All communication was clear and precise. The hospital visit was yhe same wonderfull friendly staff. The... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had my gastric sleeve in December 23. From referral to today the care at Phoenix has been amazing. Constant check ins and support when needed. I had some struggles with food after my sleeve and was... Ver mais

A empresa respondeu

Detalhes da empresa


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

509 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(509)

46 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Do not go anywhere else ! Use electiva

Just from walking into the building, being kept informed of every step of the process to having time to answer any questions or concerns. Such an amazing Super clean relaxed atmosphere. The patient is made to feel relaxed and valued. Surgery is performed very highly and Recovery is fantastic with staff ensuring that the patient is comfortable at all times and pain free. I cannot recommend “The Pines Electiva” highly enough. Get yourself a first class service and feel valued all the way. Staff all fantastic and all have care empathy and cannot wait to see you and help you in anyway they can. Thank You again for changing my life. Thank you soo much . Gary Bale

22 de julho de 2025
Avaliação não solicitada
logotipo da Phoenix Health

Resposta da Phoenix Health

Thanks Gary for the kind comments, much appreciated.

Avaliado com 5 de um total de 5 estrelas

The Pines

I had a mini bypass at the Pines under Phoenix Health this week. The hospital is gorgeous and all of the staff are wonderful, can't do enough for you and are super friendly.
I can't fault any part of my stay, I was treated exceptionally well and never made to feel a burden or a nuisance.
Unfortunately the doctor who attempted to take bloods could maybe use a refresher course in taking bloods.

16 de julho de 2025
Avaliação não solicitada
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Resposta da Phoenix Health

Many thanks for your feedback which will pass back to the Pines

Avaliado com 5 de um total de 5 estrelas

I just want to thank everyone for all…

I just want to thank everyone for all there help you have given me . You all have been amazing from start to finish . I can’t thank you all enough

15 de julho de 2025
Avaliação não solicitada
logotipo da Phoenix Health

Resposta da Phoenix Health

Thanks for your kind words, much appreciated.

Avaliado com 5 de um total de 5 estrelas

Brilliant service throughout

Brilliant service throughout. Staff are all friendly and make you feel welcome and you feel well looked after.

11 de julho de 2025
Avaliação não solicitada
logotipo da Phoenix Health

Resposta da Phoenix Health

Thank you for your review, much appreciated.

Avaliado com 5 de um total de 5 estrelas

Phoenix Health and the Pines hospital…

Phoenix Health and the Pines hospital have be fantastic, From the first appointment up until my surgery date last Wednesday, the staff have been so supportive and efficient, Surgery team and Hospital staff were so friendly, hospital was so clean and welcoming to visitors.

9 de julho de 2025
Avaliação não solicitada
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Resposta da Phoenix Health

Thank you for taking the time to leave a review, we really appreciate it.

Avaliado com 5 de um total de 5 estrelas

Joan Whittaker

Had a gastric bypass on 8th July at the Alexandra hospital
What an amazing place that is, the staff on Chester ward couldn’t do enough for me, nothing was a problem and they where there 24/7
Also my surgeon Mr Javed such a pleasant friendly man who made me feel at ease
And the anethatist was the same, the two of them just made the whole experience extra special to me

8 de julho de 2025
Avaliação não solicitada
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Resposta da Phoenix Health

A lovely review, thank you so much.

Avaliado com 5 de um total de 5 estrelas

Phoenix health are the best

From the start of my journey till now ( 3days post op ) Phoenix health and Alexandra hospital have been amazing. You've got nothing but Fantastic people that look after you with kindness and encouragement. I can't recommend enough, just a simply fantastic company ran by excellent people. Thank you x

8 de julho de 2025
Avaliação não solicitada
logotipo da Phoenix Health

Resposta da Phoenix Health

Many thanks for the kind words, much appreciated.

Avaliado com 5 de um total de 5 estrelas

Just had a gastric sleeve done and was…

Just had a gastric sleeve done and was a huge success would recommend Phoenix for anyone looking for weight loss surgery also the staff are really nice and respectful for any of your needs

8 de julho de 2025
Avaliação não solicitada
logotipo da Phoenix Health

Resposta da Phoenix Health

Thank you for taking the time to leave a review.

Avaliado com 5 de um total de 5 estrelas

Wonderful experience

Phoenix and the Pines hospital were honestly lovely throughout my surgery journey! They have wonderful friendly staff who did everything they could to make me feel welcome, safe and cared for, for my whole recovery. They go above and bey9nd for their patients and I think that's amazing :)

1 de julho de 2025
Avaliação não solicitada
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Resposta da Phoenix Health

Thanks for the kind words, we really appreciate you taking the time to leave a review.

Avaliado com 5 de um total de 5 estrelas

5 Star

My overall experience was 5 Star from start to finish the staff were very amazing they were kind and very attentive, I felt very looked after highly recommended!

29 de junho de 2025
Avaliação não solicitada
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Resposta da Phoenix Health

Lovely to hear, thanks for taking the time to leave us a review.

Avaliado com 5 de um total de 5 estrelas

An excellent hospital with a holistic…

An excellent hospital with a holistic approach towards healing.It is very clean and neat. Very caring doctors and nurses.They are very prompt and attend to patients,very polite and make you comfortable.
Would highly recommend this hospital.
Most thankful to Dr. Sheriff, the surgeon Muhammad Almerie
Hassan and Mahmood the anesthetic team.

2 de julho de 2025
Avaliação não solicitada
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Resposta da Phoenix Health

Thank you for taking the time to leave us a review, it's lovely to read such nice comments about our team.

Avaliado com 5 de um total de 5 estrelas

Absolutely amazing service

Absolutely amazing service. All staff are so friendly and caring and can't do enough for you

2 de julho de 2025
Avaliação não solicitada
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Resposta da Phoenix Health

Thank you, much appreciated.

Avaliado com 2 de um total de 5 estrelas

Do you research on this place before going ahead

Had a RYGB 22nd-june-25 via electiva-hospital wish I never had it now. The doctor recommended it after me wanting the sleeve. I had one dietician saying one thing and then another saying something completely different both from phoenix health communication is shocking I personally waited 28 hours for a phone call after calling up to say I was having extreme head aches even 9 days after surgery I would personally avoid here if possible

22 de junho de 2025
Avaliação não solicitada
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Resposta da Phoenix Health

This is disappointing to read, especially given all the other fabulous comments from our patients, but thanks for taking the time to leave it.

Avaliado com 5 de um total de 5 estrelas

Absolutely incredible team

Absolutely incredible team. Made me as comfortable as possible from the moment I arrived to the moment I left. Could not reccomend them any higher

24 de junho de 2025
Avaliação não solicitada
logotipo da Phoenix Health

Resposta da Phoenix Health

Thank you so much for the kind words, really appreciated.

Avaliado com 5 de um total de 5 estrelas

5 star treatment and care

Everyone was amazing I felt very safe and cared for and was kept informed about my treatment at all times

22 de junho de 2025
Avaliação não solicitada
logotipo da Phoenix Health

Resposta da Phoenix Health

A lovely review-thank you so much.

Avaliado com 5 de um total de 5 estrelas

Staff were friendly and helpful

Staff were friendly and helpful, I was looked after from beginning to end. Surgeon was professional and experienced.

17 de junho de 2025
Avaliação não solicitada
logotipo da Phoenix Health

Resposta da Phoenix Health

Thank you for the review, we really appreciate it.

Avaliado com 5 de um total de 5 estrelas

Just got home from pines

Just got home from pines, Had a roux-en-y bypass, the whole team were amazing, felt truly looked after and the experience from phoenix and pines have been very positive.

18 de junho de 2025
Avaliação não solicitada
logotipo da Phoenix Health

Resposta da Phoenix Health

Many thanks for the review, we love to read comments like this.

Avaliado com 5 de um total de 5 estrelas

Brilliant from start to finish

Had a mini bypass on 10/6/25 and could not be happier with the experience from Ohoenix Health and of all of the team at The Pines, Manchester. From first contact the staff were amazing. I felt informed, safe and considered every step of the way. The appointments were on time and the next steps were always clear. The hospital was immaculate, felt very spoilt. I’ve stayed in hotels that were not as nice. Every member of staff were exceptional and to this day the follow up and after care has been kind, professional, very clear and very supportive. Would 100% use Phoenix again and would absolutely recommend.

10 de junho de 2025
Avaliação não solicitada
logotipo da Phoenix Health

Resposta da Phoenix Health

Thank you so much for the kind words, this is music to our ears to know that what we do works and our patients really appreciate it!

Avaliado com 5 de um total de 5 estrelas

I had my mini gastric bypass on 4/6/25…

I had my mini gastric bypass on 4/6/25 and would 100% recommend the pines/ phoenix health to anyone wanting similar surgery. Mr Almere and his team in theatre were outstanding, I was very nervous but was treated very well, Mr Almere was impeccable and his bedside manner is outstanding. The nursing staff who looked after me for the 2 nights I was there again extremely dedicated and helpful, they should all be very proud of themselves.

4 de junho de 2025
Avaliação não solicitada
logotipo da Phoenix Health

Resposta da Phoenix Health

Thank you for the lovely review, Mr Almerie will be delighted to read this.

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