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Phoenix Motorcycle Training Avaliações 

9.278
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Absolutely brilliant Trening centre! Just completed my CBT here at Three Sisters and couldn’t be happier.Big thanks to John who was fantastic and shared so much extra knowledge about bikes beyond what... Ver mais

Avaliado com 5 de um total de 5 estrelas

Couldn't recommend this school enough and in particular the trainer called Sam! Sam took me through my CBT almost 2 years ago and my Mod 1 and Mod 2 fully motorbike test. He genuinely cares and has... Ver mais

Avaliado com 5 de um total de 5 estrelas

Jon was an absolutely fantastic instructor. Very patient, very encouraging. He was incredibly conscious of the fact we were CBT'ing on the hottest day of the year in 42 degree heat and allowed for lot... Ver mais

Avaliado com 5 de um total de 5 estrelas

The patience and encouragement from the instructors is just what I needed, I arrived feeling nervous and overwhelmed having never ridden a geared bike. But with the skill and enthusiasm of the instru... Ver mais

Detalhes da empresa

  1. Auto escola
  2. Concessionária de motocicletas

Sobre Phoenix Motorcycle Training

Escrito pela empresa

Phoenix Motorcycle Training is the UK’s Highest Rated Training School, providing quality motorcycle lessons at competitive prices across the UK. All motorcycle instructors are trained to Level 3 Motorcycle Rider Training Instructor (MRTI) level. Riders who train with us benefit from our adaptable and supportive training techniques.

Our motorcycle training centres offer motorcycle CBT courses, CBT renewal training, motorcycle training for Mod 1 and Mod 2 of the UK motorcycle licence test and teach students how to ride a motorcycle safely, confidently and competently on UK roads. With motorcycle training schools across the UK, there is sure to be a training centre near you!

When you learn to ride a motorbike with us, you’ll reach test standards in the shortest and most cost-effective way possible.

Informações de contato

Promotion box for Phoenix Motorcycle Training

Compulsory Basic Training (CBT)

CBT is where your motorcycling journey starts! Courses from £170

4,9

Excelente

O TrustScore é 5 de um total de 5

9 mil avaliações

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Respondeu a 78% das avaliações negativas

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4,9

Todas as avaliações

(9.278)

1.038 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Scam artists robbed me and told me to…

Scam artists robbed me and told me to come back on another date and re book my test as there bike wasn’t working

3 de junho de 2026
Avaliação não solicitada
logotipo da Phoenix Motorcycle Training

Resposta da Phoenix Motorcycle Training

Thank you for your review. We are unable to trace you as a customer so we would ask you to contact us with your real name.We take all feedback seriously and have traced what could be you in an incident at our centre however, it is important that we present the situation accurately.
On the day of training, there was no mechanical fault with the motorcycle. The battery issue occurred because the ignition was repeatedly left on with the engine off, despite clear instruction being given multiple times by the instructor. This was explained and demonstrated during the session, including the consequences of doing so. You confirmed at the time that you understood and had switched the bike off correctly, which unfortunately was not the case.
As part of CBT training, candidates are expected to follow basic operational instructions and take responsibility for their actions. While we fully recognise that learners are still gaining experience, repeated disregard of direct instruction ultimately led to the situation that occurred.
We also note that you acknowledged responsibility and apologised on the day in front of those present. It is therefore disappointing to now see the situation misrepresented as a fault on our part.
That said, we will make a reasonable effort to resolve this by offering to complete the road ride element at no additional training charge. This is a fair compromise given the circumstances and reflects our willingness to support you in completing you CBT.
We remain committed to delivering professional training and expect both instructors and trainees to engage responsibly in that process. Should you wish to proceed, we are happy to arrange a suitable date to complete your training.

Avaliado com 1 de um total de 5 estrelas

I’m writing this review on behalf of my…

I’m writing this review on behalf of my son. He paid on the train to get there 30 miles. When he arrived he did everything needed then when had to do the rode ride the bike’s battery was dead and he was told they can’t bump start it he will have to come back at a later date and pay £99 to finish the training. He’s a young lad with his first job. He now has to have another day of work and loose money from days work and paying them £99 and paying the train again….. I’m absolutely gutted for him. After coming here to put a review and reading the negative reviews it’s all starting to make sense now… I am waiting for there reply and I will be taking this further. I would most definitely avoid this place and your children!!!! Shameful

3 de junho de 2026
Avaliação não solicitada
logotipo da Phoenix Motorcycle Training

Resposta da Phoenix Motorcycle Training

Thank you for your review. We take all feedback seriously; however, it is important that we present the situation accurately.
On the day of training, there was no mechanical fault with the motorcycle. The battery issue occurred because the ignition was repeatedly left on with the engine off, despite clear instruction being given multiple times by the instructor. This was explained and demonstrated during the session, including the consequences of doing so. Your son confirmed at the time that he understood and had switched the bike off correctly, which unfortunately was not the case.
As part of CBT training, candidates are expected to follow basic operational instructions and take responsibility for their actions. While we fully recognise that learners are still gaining experience, repeated disregard of direct instruction ultimately led to the situation that occurred.
We also note that your son acknowledged responsibility and apologised on the day in front of those present. It is therefore disappointing to now see the situation misrepresented as a fault on our part.
That said, we will make a reasonable effort to resolve this by offering to complete the road ride element at no additional training charge. This is a fair compromise given the circumstances and reflects our willingness to support him in completing his CBT.
We remain committed to delivering professional training and expect both instructors and trainees to engage responsibly in that process. Should your son wish to proceed, we are happy to arrange a suitable date to complete his training.

Avaliado com 5 de um total de 5 estrelas

I would highly recommend these guys!

From the word go, I was made to feel at ease for both my mod1 and mod2 training. Will and Sean were really positive and laid back. They were really great instructors, picking up on areas of improvement and providing the guidance to make that improvement. When it came to the tests, I was so well prepared that it felt really straightforward. Thanks guys!

2 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Fantastic!

Great staff.
1st I done a try ride with Marc, which I highly recommend so you are ready for CBT.
Then I done my CBT with Steve & he was fantastic. Highly recommend Phoenix.
Looking forward to booking a big bike try ride next!

25 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

Friendly

As my experience, Phoenix is the best in the UK. Friendly instructor, nice staff. Recommended without any second thought. Don’t need to believe my words, discover yourself! Thanks Phoenix. Better than my expectation!

2 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Passed my CBT today and couldn’t be…

Passed my CBT today and couldn’t be happier. Marc was a brilliant instructor—friendly, patient, and extremely knowledgeable. He explained everything clearly and helped me feel confident both on and off the bike. Thanks to his excellent guidance, I would highly recommend this training school to anyone looking to complete their CBT, especially if you get the chance to learn with Marc. Thanks again! ⭐⭐⭐⭐⭐

31 de maio de 2026
Avaliado com 2 de um total de 5 estrelas

Instructor very knowledgeable but…

Instructor very knowledgeable but yelling instructions for the 2 hour ride through the radio increased the likelihood of error. It was not usually clear who he was telling off as he didn't use names and therefore the error likelihood increased. Disapointed as have never had this experience before with Phoenix.

24 de maio de 2026
logotipo da Phoenix Motorcycle Training

Resposta da Phoenix Motorcycle Training

Thank you for your feedback on your recent training experience. I am sorry it did not meet your expectations and mirror your previous 3 experiences with us you have had since 2022. I have asked the instructor, whom you have had before, to let me know what the issues were. I will come back to you once he has replied to me.
UPDATE
Thank you for taking the time to share your feedback, and I’m really sorry to hear that this experience didn’t meet the high standard you’ve come to expect from Phoenix.
We’re pleased to hear you found the instructor knowledgeable, but we do apologise for the way the communication came across during your ride. We understand how important clear, calm, and directed instruction is — particularly over a prolonged session — and we appreciate how the lack of names and perceived raised voice may have caused confusion or discomfort.
Following your review, we’ve spoken with the instructor. He has explained that there were some challenges during the ride, including occasional headset connectivity issues, which can sometimes require speaking more loudly to ensure instructions are received in real-time for safety reasons. That said, we fully recognise that regardless of the circumstances, communication should always feel clear, supportive, and professional.
We’re also sorry if at any point it wasn’t clear who instructions were directed toward. That’s something we take seriously, as it’s essential for both safety and confidence while riding.
Your feedback is genuinely appreciated and helps us to continue improving our service. We’re glad to hear that overall riding performance was strong, and we hope this experience doesn’t overshadow your previous positive interactions with us.
If you’d like to discuss this further, please don’t hesitate to get in touch — we’d really value the opportunity to restore your confidence in us.

Avaliado com 5 de um total de 5 estrelas

Completed my CBT at Cwmbran

Completed my CBT at Cwmbran. The staff were all friendly especially our instructor Dylan who was great at explaining the manoeuvres, where I was going wrong and how I could improve. All round very supportive. I had a great day and would highly recommend them!!

29 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

CBT at Cwmbrân

Recently passed my CBT at Cwmbrân. Before I started I’d never rode a motorbike before, my instructor (Dylan - big shout out) was so thorough and explained everything so well. He was also very good when we got to the actually motorbike riding and eased my nerves. Would recommend this training course to everyone.

29 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The CBT training was well organized and…

The CBT training was well organized and easy to follow. The instructors were patient, professional, and focused on safety throughout the course. The practical riding exercises helped build confidence in handling the motorcycle

30 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

I had a great experience overall.

I had to have an extension on my initial CBT as I was a complete novice to riding, The first experience was a bit difficult for me but the instructors where patient with trying to get me to understand the parts of riding motorcycle that I found confusing. It was clear that I wasn't able to safely go out on the road first time around but I was encouraged that all I needed was a bit more time for the sake of safety and comprehension.

I was told not leave it too long between continuing and was advised to do a 1 hour Pre-CBT so the skills I did manage to learn don't fade. Which I did and it was a great help to me getting my head around the things I struggled with. This allowed me to attend the continuation of my CBT with renewed confidence and thankfully pass!

The instructors that I came across where all welcoming, helpful and polite, Had time for everyone attending and tried to keep us all engaged and involved as a group even if some of us needed a bit more guidance than others. I will 100% be using Pheonix to complete my DAS in the near future and I definitely recommend it to others.

29 de maio de 2026

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