First time in buying a car on line, obviously l was nervous and had concerns but l can honestly say all my concerns faded due to the staff, mainly Elliott, he listened to my questions alot of them h... Ver mais
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Veja o que dizem as avaliações
A professional car dealer. Highly recommended for those looking for someone they can trust when purchase a vehicle, the after sales care Pheonix RC Automotive provides is by far the best i've ever... Ver mais
Had great experience with Luke at Phoenix, they washed snow off car and made sure i could look over car in a dry well lite warehouse. No pressure was given, and spent time looking over whole car, fou... Ver mais
A empresa respondeu
Recently bought from Phoenix RC, without a doubt the best car buying experience we have had, patient, helpful, knowledgeable and hard working (to get us the best finance deal), Luke was brilliant! Fa... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Phoenix RC Automotive specialises in high specification, prestige cars. We have an excellent team of experienced buyers who hand pick our cars from across the UK. All vehicles are HPI clear, come with MOT and full service history. Our cars are inspected and presented to a high standard so you can buy with confidence. ✓ Competitive Part Exchange rates ✓ Extended warranty & service plans available ✓ 5-star customer service & buying experience ✓ Low Rate and No Deposit Finance available ✓ Home Delivery and Click & Collect options Get in touch with our sales team for enquiries via Email: sales@phoenixrc-autos.co.uk Phone: 01484 621021 or 07388 885678
Informações de contato
Reino Unido
- phoenixrc-autos.co.uk
4,7
Excelente
195 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Highly recommended
Thank you to Luke and Ella who sold us our new car. The communication was excellent, and the process for purchasing was smooth. All our questions and queries were answered, and we now have a lovely new car. We wanted a fairly quick purchase and Luke made sure everything was sorted to allow that to happen. We felt looked after from start to finish - thank you to the whole team!
19 de outubro de 2024
Avaliação não solicitada
Resposta da Phoenix RC Automotive
Hi Esther, Thank you for your 5 star feedback in relation to your purchase with Luke and Ella. We are pleased to see that you were looked after and we wish you all the best with your new vehicle. We look forward to welcoming you back in the future. Kind Regards, Phoenix RC Automotive
Luke the sales representative was…
Luke the sales representative was outstanding in every aspect of his role! The service is welcoming, professional and with a high standard of customer service and attention to detail.
Buying a vehicle can at times be a little stressful, yet Luke's customer service and patients was outstanding! If your looking to purchase a new car....the Phoenix RC LTD must be your first choice!
16 de outubro de 2024
Avaliação não solicitada
Resposta da Phoenix RC Automotive
Hi Paul, Thank you for such a remarkable review. We are really pleased to read your kind comments in relation to your experience with Luke, Ella, Maj and the rest of the team at Phoenix RC Automotive. We wish you all the best of motoring and are on hand to assist should you require anything further from us. All the best and kind regards, Phoenix RC Automotive
Resposta da Phoenix RC Automotive
Hi Kieron, Thank you for your 5 star feedback. We wish you all the best of motoring in your new vehicle. Kind Regards, Phoenix RC Automotive
Great buying experience all around
Recently purchased a car from Phoenix RC Automotive and my other half and I couldn't be happier with the experience. The entire process was smooth and stress-free, thanks to their knowledgeable and friendly staff. They took the time to answer all my questions and made sure I was comfortable with every aspect of the purchase. The car was exactly as described and in excellent condition. I felt confident and well-informed throughout the transaction. Highly recommend Phoenix RC Automotive to anyone in the market for a quality vehicle and outstanding service! Special shout out to Ella, Maj and Luke!
1 de outubro de 2024
Avaliação não solicitada
Resposta da Phoenix RC Automotive
Thank you for your feedback Christo, we are all glad you are satisfied with our service and your new car. we hope to see you in the future for your new upgrade!!!!
Phoenix RC Automotive
Excellent buying experience from start to collection and beyond
Phoenix set a very high standard of customer service. They effortlessly make your buying experience a joy. Special mentions for Luke & Ella. Buying experience and post sale contacts keep you well informed. My wife and I really felt we are still valued as customers. The car was spotless but their Ops Director insisted on it being washed pre test drive. He washed it personally. This business is a class act. Highly recommended.
9 de setembro de 2024
Avaliação não solicitada
Resposta da Phoenix RC Automotive
We appreciate your feedback thomas. We are glad to know your experience went well. We hope to see you again in the future for a new car possibly!Thanks. Phoenix RC Automotive
Very good company for used high end…
Very good company for used high end cars. Communication was fantastic throughout the sale process. Would I buy again from them yes absolutely!.
27 de julho de 2024
Avaliação não solicitada
Resposta da Phoenix RC Automotive
Thank you for your feedback, we all appreciate it. hope we see you in the future! Thanks. Phoenix RC Automotive
Fantastic experience
Fantastic experience from the beginning to the end. Luke and Ella been amazing. Insane treatment from a customer perspective. Nothing but great things to say. Would 100% recommend.
Thanks again
Myke
28 de setembro de 2024
Avaliação não solicitada
Resposta da Phoenix RC Automotive
Thank you for the positive feedback Myke, we appreciate it. we are very happy that you are over the moon with your new car. enjoy and hopefully we will see you again. Thanks, Phoenix RC Automotive
Unbelievably good service at Pheonix.
Recently purchased a car from pheonix RC Automotive and all I can say is wow. From start to finish I bothered there sales team for 8 weeks. I changed the car I wanted and they did not bat an eyelid. Anything I wanted they asked they were extremely polite and professional. Picking up the car was effortless. The atmosphere of the team there is incredible. If you are looking for a car to buy I'd 100% recommend this company!
16 de setembro de 2024
Avaliação não solicitada
Resposta da Phoenix RC Automotive
Hi Josh, Thank you for your 5 star feedback in relation to your recent purchase with us. We are really honoured to read that you had such an outstanding experience as this is what we strive for. We wish you all the happiness, and the best of motoring in your new car and we look forward to welcoming you back in the future. Kind Regards, Phoenix RC Automotive
Great company, knowledgeable and helpful
Although we didn’t fall in love with the car we went to view we were really impressed by the way our enquiry was handled. There was absolutely no pressure on us and no hard sales, Luke just made us feel really welcome and if we had loved the car we would have felt extremely confident buying from Phoenix, they were all very friendly, knowledgeable and happy to help.
14 de setembro de 2024
Avaliação não solicitada
Resposta da Phoenix RC Automotive
Hi Sara, Thank you for your 5 star review. We are sorry to hear that you didn't fall in love with the vehicle, but here we understand just how important the purchase is. Hopefully, our paths will cross again in the future, but until then we wish you all the best. Kind Regards, Phoenix RC Automotive
Very welcoming and helpful staff
Very welcoming and helpful staff. Maj offered us a free extended warranty at platinum standards when buying the car.
The process was easy and quick with the support from the whole team.
15 de agosto de 2024
Avaliação não solicitada
Resposta da Phoenix RC Automotive
Hi Morgan, Thank you for your 5 star feedback. We will pass your feedback on to Maj and the team. We wish you all the best of motoring in your new car. Kind Regards, Phoenix RC Automotive
Satisfied customer
The vehicle was well presented when we arrived for a test drive, the salesman, Luke, was very helpful throughout the process, including helping to resolve a problem in taxing the vehicle post purchase. A good buying experience all round - I can recommend them.
1 de agosto de 2024
Avaliação não solicitada
Resposta da Phoenix RC Automotive
Hi Mr Henderson, Thank you for your 5 star feedback in relation to your recent purchase with Luke. We will revert your feedback to him, so that he can continue to provide the best possible experience. We wish you all the best of motoring. Kind Regards, Phoenix RC Automotive
Amazing all round experience
Amazing all round experience. Luke was super easy to work side. 5* buying
23 de julho de 2024
Avaliação não solicitada
Resposta da Phoenix RC Automotive
Hi Craig, Thank you for your 5 star review. We will pass your feedback on to Luke and the team. Kind Regards, Phoenix RC Automotive
5* Service
Helpful team, great experience. Special thanks to Luke, made my Aston Martin dream a reality
12 de julho de 2024
Avaliação não solicitada
Resposta da Phoenix RC Automotive
Hi Mike, Thank you for your 5 star feedback. We will revert your feedback onto Luke who will be thrilled to hear your thoughts on the experience. Enjoy your Aston Martin, we look forward to welcoming you back in the future. Kind Regards, Phoenix RC Automotive
Highly Recommended
I would recommend anybody who’s looking to buy their super car the team at Phoenix Automotive. They made the experience super easy.
10 de julho de 2024
Avaliação não solicitada
Resposta da Phoenix RC Automotive
Hi Kevin, Thank you for your 5 star feedback. We are glad you are happy with the super car that you bought from us. We look forward to welcoming you back in the future. Kind Regards, Phoenix RC Automotive
Great Service at Every Stage!
Luke really looked after me through every stage when I recently purchased a car from Phoenix RC, so I would highly recommend them. Really pleased with car, thanks Luke, Andy!
21 de junho de 2024
Avaliação não solicitada
Resposta da Phoenix RC Automotive
Hi Andy, Thank you for your kind feedback in relation to your most recent experience with Luke. We will revert this information on to Luke and the team who will be pleased to read the review. We look forward to welcoming you back in the future and all the best with your new car! Kind Regards, Phoenix RC Automotive
Fantastic experience!
Fantastic experience from start to finish. Maj and Luke took the time to answer all my questions and made the process stress free!
28 de junho de 2024
Avaliação não solicitada
Resposta da Phoenix RC Automotive
Hi Chris, Thank you for your 5 star feedback. We are pleased that Maj and Luke provided you with a high quality service. We wish you all the best of motoring in your new vehicle and look forward to welcoming you back in the future. Kind Regards, Phoenix RC Automotive
First Class service from Luke & the…
First Class service from Luke & the Team. The whole process of buying our car was seamless - Luke was able to answer our queries honestly & promptly, providing all the information we required, which we appreciated. Would highly recommend this company to any future buyers. Can't thank you enough for all your assistance & providing the personal touch!
28 de junho de 2024
Avaliação não solicitada
Resposta da Phoenix RC Automotive
Hi Wullie, Thank you for your feedback in relation to your recent experience with Luke and the team. We really appreciate your kind comments, wish you all the best of motoring and look forward to welcoming you back in the future. Kind Regards, Phoenix RC Automotive
Wonderful service and a beautiful car
Picked up my new car today and I’m absolutely in love with it! Luke and Maj were incredible right from the start to the end! The whole service from them was wonderful! Will definitely consider buying a car in the future from you (even if it does take 2hr45 to get to you from where I am 😊)
24 de junho de 2024
Avaliação não solicitada
Resposta da Phoenix RC Automotive
Hi Katelyn, Thank you for your lovely feedback. We are pleased that Maj and Luke provided you with a great service. We most certainly look forward to welcoming you back in the future. Kind Regards, Phoenix RC Automotive
Luke was brilliant throughout the whole…
Luke was brilliant throughout the whole process, first class service thank you!
11 de junho de 2024
Avaliação não solicitada
Resposta da Phoenix RC Automotive
Hi Hollie, Thank you for your feedback in relation to your experience with Luke. We are glad he provided you with a first class service and the whole team here wish you all the best of motoring in your new vehicle, we look forward to welcoming you back in the future. Kind Regards, Phoenix RC Automotive
Excellent service!
Excellent service and always in touch with me
13 de junho de 2024
Avaliação não solicitada
Resposta da Phoenix RC Automotive
Hi Meimuna, Thank you for your 5 star feedback. Who was it that looked after you during your visit with us? Wishing you all the best in your new car, Kind Regards, Phoenix RC Automotive
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