Banner for PhoneIndia.com

PhoneIndia.com Avaliações 

2.789
O TrustScore é 4 de um total de 5

4,0

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Due to some technical glitch my account balance was showing as zero and I had to make an urgent call to India. I knew that my balance cannot be zero as I had topped it off not that long ago. So, I sen... Ver mais

Avaliado com 5 de um total de 5 estrelas

To make calls to India, I have been using it via a local number as well as the KeepCalling app without issues as the ones that I call do not have WhatApp, etc. Both options can call using stored Speed... Ver mais

Avaliado com 3 de um total de 5 estrelas

While the service is ok the customer service is poor . I am confused about the difference between phone India vs keep calling . They are different sites but app says keep calling . My account I was to... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

connection is not going thru even though I am entering the correct phone number in correct format. after few trials, the connection goes thru. I get the message saying that "entered invalid number" so... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de telecomunicação
  2. Provedor de serviços de internet

Sobre PhoneIndia.com

Escrito pela empresa

PhoneIndia.com is an international telecommunications website dedicated to Indian immigrants all over the world. PhoneIndia.com helps Indians keep in touch with everyone back home through a wide range of services: prepaid credit, monthly plans, and mobile recharge. Founded in 2008, PhoneIndia.com has always successfully accomplished its mission: bringing people together regardless of their location.

For more info, visit:

We're here to help!

Escrito pela empresa

24/7 Customer Service

International Calling to India

100% Quality Guarantee | Pay less, talk more

We believe international calling should be simple, reliable and affordable. Call any phone in India from any phone with our international calling app or local access numbers. You get the same great quality as if you were making a local call and at a fraction of the cost of other calling solutions.

  • No hidden fees
  • Pay only for the minutes you use. No hidden charges or other fees.
  • 1 Minute Rounding
  • You will be charged for your calls by 1 minute rounding. ⁦
  • $5⁩ Minimum Order
  • Try Voice Credit for a low minimum order and enjoy long international calls.

Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,0

Todas as avaliações

(2.789)

32 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

The App keeps fading out

The App keeps fading out. You cannot hear the other person in the middle of the conversation. It has been happening from last 3 months. The app needs update every week these days. Not good. Will stop using this after my balance is over.

31 de outubro de 2022
logotipo da PhoneIndia.com

Resposta da PhoneIndia.com

Hello,

Thank you for your feedback! In order to ensure the highest app call quality, please go through these checks:
-Make sure you benefit from a strong Internet connection.
-Make sure you have the latest app version installed on your device.
-Make sure you do not have any VoIP restrictions from your Internet provider.
-Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call.

As an alternative, you can try offline calling with the app. You can activate it in the Settings section of your app.

You can also try an access number in your area if you want to call without using the Internet. Please look for the city closest to you on this page: https://phoneindia.com/access_numbers.

Your PhoneIndia team

Avaliado com 1 de um total de 5 estrelas

not a good service

not a good service. call drops

26 de outubro de 2022
logotipo da PhoneIndia.com

Resposta da PhoneIndia.com

Hello,

Thank you for your feedback. If the problem persists, we advise you to contact our Customer Support team. They’ll be able to assist you best.

Also, if you own a smartphone with an Internet connection, you can download our app called KeepCalling. It is available for iOS and Android devices and enables you to make calls easily and fast, by using your phone contacts.

Your PhoneIndia team

Avaliado com 5 de um total de 5 estrelas

Great phone service

Phone India is a particularly correct and useful customer service. The accounts are kept exactly and phoning India is no longer money consuming.

24 de outubro de 2022
Avaliado com 1 de um total de 5 estrelas

Without approval deduct money from my account

Without my approval they deduct money from my account. I got no satisfactory explanation for my email.

14 de outubro de 2022
logotipo da PhoneIndia.com

Resposta da PhoneIndia.com

Hello,

Your used to have an active India 600 monthly plan, which is why you were charged monthly for it. Now it is canceled, so you will no longer be charged and you'll be able to use your Voice Credit for calls to India.

Your PhoneIndia team

Avaliado com 1 de um total de 5 estrelas

I am having an issue with drop calls…

I am having an issue with drop calls every 10 to 15 mins call, since the last 5 months.
even though I downloaded/ updated app but no result.

Please help to resolve this issue.
Thank You!

13 de outubro de 2022
logotipo da PhoneIndia.com

Resposta da PhoneIndia.com

Hello,

We're sorry you experienced issues with our service. Our Customer Support Team will get in touch for further assistance.

Your PhoneIndia team

Avaliado com 2 de um total de 5 estrelas

Service is okay

Service is okay. But sometimes voice is broken when I switch between apps in my phone.

12 de outubro de 2022
logotipo da PhoneIndia.com

Resposta da PhoneIndia.com

Hello,

Thank you for your feedback! In order to ensure the highest app call quality, please go through these checks:
-Make sure you benefit from a strong Internet connection.
-Make sure you have the latest app version installed on your device.
-Make sure you do not have any VoIP restrictions from your Internet provider.
-Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call.

As an alternative, you can try offline calling with the app. You can activate it in the Settings section of your app.

You can also try an access number in your area if you want to call without using the Internet. Please look for the city closest to you on this page: https://phoneindia.com/access_numbers.

Your PhoneIndia team

Avaliado com 4 de um total de 5 estrelas

Sometimes stop the cal while talking

Sometimes calls can’t be completed

9 de outubro de 2022
logotipo da PhoneIndia.com

Resposta da PhoneIndia.com

Hello,

Thank you for your feedback. If the problem persists, we advise you to contact our Customer Support team. They’ll be able to assist you best.

Also, if you own a smartphone with an Internet connection, you can download our mobile app called KeepCalling. It is available for iOS and Android devices and enables you to make calls easily and fast, by using your phone contacts.

Your PhoneIndia team

Avaliado com 1 de um total de 5 estrelas

Not good

Not good . Call drops. Website is bad . I cant get to select a different payme t method .

19 de agosto de 2022
logotipo da PhoneIndia.com

Resposta da PhoneIndia.com

Hello,

You can't select another payment method because you've only added one in your account. You first need to add a new card or Paypal account and then you will have the option to choose a new payment method.

Your PhoneIndia team

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais