I’ve just sold my iPhone 14 Pro. The process was so quick and easy. Compare and recycle sent out the postage box and bag (for free postage). Phones.co.uk confirmed item was received 2 days later,... Ver mais
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Veja o que dizem as avaliações
Was a tad unsure at first, but after reading the reviews I decided to take the plunge. The iPhone 11 Pro was a very good price and was actually in better condition than described. It arrived exactly w... Ver mais
Just sold my s22 ultra with them, although offering very slightly less than the others on the Moneysupermarket comparison site, actually paid their offer price. Another site offered £210, but when the... Ver mais
A empresa respondeu
Last month I was called by Roger that my phone contract could be upgraded. He managed to sort out a new contract with an upgraded device, much more data and assisted in changing number to ne... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Phones.co.uk
Escrito pela empresa
Phones.co.uk in a nutshell.
We're a UK-based team of tech enthusiasts and price comparison experts who are passionate about helping people save money.
With so many deals and offers out there, we know how overwhelming it can be to choose the right one.
That's why we created Phones.co.uk - to give you a smarter, simpler way to compare the mobile phone, SIM only and broadband market, and make confident decisions.
Why choose Phones.co.uk?
Unbeatable prices: Our platform is designed to help you find the best value on the market, saving you both time and money.
Transparent comparisons: We prioritise clarity and honesty, so you can trust that the deals you see are the deals you get.
Exclusive offers: We work closely with top network providers to bring you deals you won’t find anywhere else.
A simpler experience: We've built our website with you in mind, making it quick and easy to find what you're looking for.
We're a UK-based team of tech enthusiasts and price comparison experts who are passionate about helping people save money.
With so many deals and offers out there, we know how overwhelming it can be to choose the right one.
That's why we created Phones.co.uk - to give you a smarter, simpler way to compare the mobile phone, SIM only and broadband market, and make confident decisions.
Why choose Phones.co.uk?
Unbeatable prices: Our platform is designed to help you find the best value on the market, saving you both time and money.
Transparent comparisons: We prioritise clarity and honesty, so you can trust that the deals you see are the deals you get.
Exclusive offers: We work closely with top network providers to bring you deals you won’t find anywhere else.
A simpler experience: We've built our website with you in mind, making it quick and easy to find what you're looking for.
Informações de contato
Reino Unido
- phones.co.uk
4,7
Excelente
7 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Phones.co.uk
Hi James,
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Ella.
Excellent advisor everything explained
29 de dezembro de 2023
Resposta da Phones.co.uk
Hi Mary
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Ella.
Experience was great spoke to gentlemen…
Experience was great spoke to gentlemen who was really helpful and well spoken 10 out of 10
14 de dezembro de 2023
Resposta da Phones.co.uk
Hi Intas,
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Ella.
Resposta da Phones.co.uk
Hi Trevor
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Ella.
Resposta da Phones.co.uk
Hi Ina
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Ella.
Great friendly very helpful
12 de dezembro de 2023
Resposta da Phones.co.uk
Hi Mr Griffiths,
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Ella.
Excellent service and deals
Quick service over the phone with a great deal - better contract and a phone upgrade.
The chap on the phone was really knowledgeable and helped me with choosing the best deal.
30 de novembro de 2023
Resposta da Phones.co.uk
Hi Pawel,
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Ella.
The value of the contract are fantastic
8 de dezembro de 2023
Resposta da Phones.co.uk
Hi Nazia
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Ella.
Knowledgeable and patient customer…
Knowledgeable and patient customer service/sales lady.
DPD courier service was a little disappointing as they didn't deliver on time,9 but it was only a minor delay.
22 de dezembro de 2023
Resposta da Phones.co.uk
Hi Annette
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Ella.
Fantastic customer service
Fantastic customer service, prompt, helpful and friendly. Went above and beyond to help me choose a great upgrade.
19 de dezembro de 2023
Resposta da Phones.co.uk
Hi Jamie
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Ella.
The sales person was very informative…
The sales person was very informative and helpful
14 de dezembro de 2023
Resposta da Phones.co.uk
Hi Sofina
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Ella.
100% SCAM OF SOME SORT
100% SCAM OF SOME SORT
I am sure now that they harness customer data for other purposes. They sell sim deals and those sim deals are not even LEGIT!!! THERE IS NO WAY OF ACTIVATING THEM unless you visit the actual provider website, but those deals are not there they don't even support them I had a good chat about it..
You don't pay anything, but obviously you add your details and get the sim for free with no delivery fee this already felt a little weird.
Called the customer service obviously the phone line just says: WE HAVE SWITCHED TO EMAIL AND CHAT obviously... you wait a loooong time to get to someone. After showing order ref and asked how to claim the so called good deal I got disconnected of the chat and next time I tried contacting them nobody bothered to activate the chat anymore. So basically THEY ARE A SCAM COMPANY 100%. ALSO REVIEW THE OTHER WEBSITE PROFILE THEY HAVE !!!! Whatever THEY WILL REPLY WITH BE AWARE.
14 de dezembro de 2023
Avaliação não solicitada
Resposta da Phones.co.uk
Hi,
Thank you for your review, and I am sorry to hear you feel this way. I can assure you we are not a scam company.
In order for me to look into your order and assist, I will require further information from you so that I can find your order.
I have requested this information from you so once received, I will be able to assist.
Kind regards,
Lottie.
My agent Roger was very helpful
30 de novembro de 2023
Resposta da Phones.co.uk
Hi Aaron
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Ella.
Reputable company. X
Great company rang to offer early upgrade and pay off the rest of my bill to get a brand new phone the very next day. Service and delivery very quick and efficient. X
13 de dezembro de 2023
Resposta da Phones.co.uk
Hi Dawn
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Ella.
Great deal!
I saw that my contract was about to end but I was contacted promotly and given an even better deal than my original deal which saved me money for an even better phone!
27 de novembro de 2023
Resposta da Phones.co.uk
Hi Daniel
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Ella.
Helped sort out my account
25 de novembro de 2023
Resposta da Phones.co.uk
Hi John,
Thank you for your review. I am pleased to hear we were able to sort your account for you.
Thanks, Ella
Resposta da Phones.co.uk
Hi Chris,
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Ella.
Mia McGowne..
Mia McGowne..
What a lovely, helpful young lady,I had a few concerns regarding .. scammers and was a little hesitant to place the order(it is Christmas time after all)
Mia was so understanding of my concerns and put my mind at ease .. so I'm now the owner of a phone .. merry Xmas!
7 de dezembro de 2023
Resposta da Phones.co.uk
Hi Samantha,
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Ella.
Terrible
Everything went wrong...I wish they never called me to upgrade. I ended up with 2 lines with 02 and being charged... everyone had a different explanation....sent everything back after 2 days...never again!
21 de novembro de 2023
Resposta da Phones.co.uk
Good Afternoon,
Thank you for your review.
We are sorry to hear about your customer experience.
We offer customers multiple options and upgrade deals that can suit and cater for a wide variety of needs.
Customer service is of the highest importance to us, I will request that a colleague contacts you to further investigate your query.
Thanks,
Ella.
The gentleman I spoke to (I'm so sorry…
The gentleman I spoke to (I'm so sorry I can't remember his name) was friendly, informative, and couldn't do enough to help me. He's an asset to your company!!
16 de novembro de 2023
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