I’ve just sold my iPhone 14 Pro. The process was so quick and easy. Compare and recycle sent out the postage box and bag (for free postage). Phones.co.uk confirmed item was received 2 days later,... Ver mais
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Veja o que dizem as avaliações
Was a tad unsure at first, but after reading the reviews I decided to take the plunge. The iPhone 11 Pro was a very good price and was actually in better condition than described. It arrived exactly w... Ver mais
Just sold my s22 ultra with them, although offering very slightly less than the others on the Moneysupermarket comparison site, actually paid their offer price. Another site offered £210, but when the... Ver mais
A empresa respondeu
Last month I was called by Roger that my phone contract could be upgraded. He managed to sort out a new contract with an upgraded device, much more data and assisted in changing number to ne... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Phones.co.uk
Escrito pela empresa
Phones.co.uk in a nutshell.
We're a UK-based team of tech enthusiasts and price comparison experts who are passionate about helping people save money.
With so many deals and offers out there, we know how overwhelming it can be to choose the right one.
That's why we created Phones.co.uk - to give you a smarter, simpler way to compare the mobile phone, SIM only and broadband market, and make confident decisions.
Why choose Phones.co.uk?
Unbeatable prices: Our platform is designed to help you find the best value on the market, saving you both time and money.
Transparent comparisons: We prioritise clarity and honesty, so you can trust that the deals you see are the deals you get.
Exclusive offers: We work closely with top network providers to bring you deals you won’t find anywhere else.
A simpler experience: We've built our website with you in mind, making it quick and easy to find what you're looking for.
We're a UK-based team of tech enthusiasts and price comparison experts who are passionate about helping people save money.
With so many deals and offers out there, we know how overwhelming it can be to choose the right one.
That's why we created Phones.co.uk - to give you a smarter, simpler way to compare the mobile phone, SIM only and broadband market, and make confident decisions.
Why choose Phones.co.uk?
Unbeatable prices: Our platform is designed to help you find the best value on the market, saving you both time and money.
Transparent comparisons: We prioritise clarity and honesty, so you can trust that the deals you see are the deals you get.
Exclusive offers: We work closely with top network providers to bring you deals you won’t find anywhere else.
A simpler experience: We've built our website with you in mind, making it quick and easy to find what you're looking for.
Informações de contato
Reino Unido
- phones.co.uk
4,7
Excelente
7 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Give them a go! You won’t be sorry
Couldn’t get a phone anywhere else despite having the cash to get one and so was pleased to be able to get one via phones.co.uk and the delivery was so fast! As a refurbished phone it came exactly as described and in brilliant nick! Can’t recommend more
25 de outubro de 2023
Resposta da Phones.co.uk
Hi ,
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Ella.
Great service great company
Customer advisor (Joe) was extremely helpful very knowledgeable and gave all the relevant information. He was friendly and made the whole process very relaxed. Would highly recommend this company and the staff are extremely helpful and friendly
8 de novembro de 2023
Resposta da Phones.co.uk
Hi ,
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Ella.
My experience was not a good one at…
My experience was not a good one at all. I could not understand what the agent was saying at times because of the language barrier. I kept asking her to repeat the question and she seemed quite irritated. I then explained that they spelt my first name incorrectly and asked her to adjust it. I was presented with a few options. I could go on line and change it or I could post the details. In the end I decided to post the details. A txt came through with a link and a fax number! Inside of the company's address. She was not helpful and needs to retake a course in customer service. I was not happy at all. I hope I never have to speak to her again, when I call up for assistance.
24 de outubro de 2023
Resposta da Phones.co.uk
Hi,
Thank you for your review.
I am sorry to hear about this experience. I have requested for a member of the team to contact you.
Thanks, Ella
The man on the phone amir I think his…
The man on the phone amir I think his name was, was so helpful and informative and really helped me out really good service !!
3 de novembro de 2023
Resposta da Phones.co.uk
Hi Sophie
Thanks for taking the time to leave us such a great review. We really appreciate it and are happy to hear you were happy with the service provided.
Thanks,
Ella.
Dealing with the person on the phone…
Dealing with the person on the phone good communication.
DPD are useless false promises when they will deliver bad communication.
2 de novembro de 2023
Resposta da Phones.co.uk
Hi
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Lottie.
So helpful on the phone
So helpful on the phone! Got exactly what I wanted and needed. So so easy
18 de outubro de 2023
Resposta da Phones.co.uk
Hi Alice
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Lottie.
The sales colleague was brilliant…
The sales colleague was brilliant really helpful, took time with me to get the best deals. Very helpful ! Phone came next day and number was changed within 2 days ! Great
27 de outubro de 2023
Resposta da Phones.co.uk
Hi Daisy,
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Ella.
Resposta da Phones.co.uk
Hi Rosina
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Ella.
Great customer service
Great customer service, no salesy chat. They listen to your requirements and give you varies choices according to budget. Quick delivery. Highly recommended.
12 de outubro de 2023
Resposta da Phones.co.uk
Hi Sandra
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Ella.
Very helpful and answered all my daft…
Very helpful and answered all my daft questions about getting a new phone
24 de outubro de 2023
Resposta da Phones.co.uk
Hi Maureen,
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Ella.
Very good very friendly and helpful 5…
Very good very friendly and helpful 5 star
19 de outubro de 2023
Resposta da Phones.co.uk
Hi James,
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Ella.
Resposta da Phones.co.uk
Hi Ryan,
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Ella.
Needed assistance with new phone purchased as it…
Needed with new phone purchased as it wasn’t coupling with old one. Human beings other than chat lines are plain & simple not available, only when they try to flog you a new one!
3 de outubro de 2023
Resposta da Phones.co.uk
Hello Neil,
Thank you for your review.
I'm sorry to hear that you are experiencing issues with your handset.
If you contact our Live Chat, a member of our Customer Support Team will be able to assist you further with any questions or queries you may have regarding your handset.
The agents working our Live Chats are based in the UK and will do their best to answer any questions and queries you may have.
Our Live Chat can be located via the help section of our website and can be accessed between 9:30 am and 6 pm, 6 days a week, Monday - Saturday.
If you have been unable to access our Live Chat, you can email us at care@phones.co.uk
For any sales queries, you can contact our Sales Team on 0345 413 6289.
Thanks, Ella.
Excellent advice and thanks for your…
Excellent advice and thanks for your help and suggestions on how to get the best results and details and helping me to get the best contact
16 de outubro de 2023
Resposta da Phones.co.uk
Hi Graham,
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Ella.
So easy & quick for everything to get…
So easy & quick for everything to get completed
2 de outubro de 2023
Resposta da Phones.co.uk
Hi Philip,
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Ella.
You sent me a phone with 3 and we do…
You sent me a phone with 3 and we do not have it here!!!
27 de setembro de 2023
Resposta da Phones.co.uk
Hi Jean,
Thank you for your review.
I am very sorry to hear this, I have requested a member of the team to contact you shortly.
Thanks, Ella
Resposta da Phones.co.uk
Hi Sabina,
Thank you for your review.
I am sorry to hear that you have had a less than excellent experience with ourselves.
Please be reassured that customer service is very important to us and is taken very seriously.
I have requested a member of the team to contact you.
Thanks, Ella.
Resposta da Phones.co.uk
Hi Gregory,
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Ella.
Excellent service.
Contacted by sales force who outlined my options were not pushy and offered excellent advice. I asked the to ring back which they did at the appropriate time and we agreed the deal. The remainder of tge deal was straight forward, easy to follow. I now have my new phone 1 day after agreeing the price. Excellent service.
11 de outubro de 2023
Resposta da Phones.co.uk
Hi Richard,
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Ella.
very good service quick and effective
very good service quick and effective, great customer service.
22 de setembro de 2023
Resposta da Phones.co.uk
Hi Dominic,
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Ella.
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