CROOKS The value you will receive is too good to be true. they will revalue your phone to a lower value and then demand you to pay them £35 to return the phone although it clearly states 'free... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Super Super easy to use! i recently had my iphone 13 laying around and came across this company searching online, i saw the prices they're offering and thought to give it a shot! its the best deci... Ver mais
This morning, at 9 am, I received an email confirming that my phone had been delivered to them. By 3 pm, I received another update saying my phone had been inspected and my payment was being processed... Ver mais
Such a quick and easy process. Communication was clear, packaging was sent to me and before i knew it, the phone was received and the money was paid into my account. Would definitely use again!
Informações de contato
3 ELLERTON ROAD, SW18 3NG, 50388, Reino Unido
- info@phonesell.co.uk
- phonesell.co.uk
4,4
Excelente
26 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great experience
Great experience, very timely responses and good offers
17 de outubro de 2026
Avaliação não solicitada
Quick service and feedback
Quick service and excellent feedback. Free to send and realistic and honest pricing. Thank you
17 de outubro de 2026
Avaliação não solicitada
Great service and fast payment
Great service and very quick payment. Easy process, fair price, and helpful communication throughout. Would definitely use again.
8 de outubro de 2026
Avaliação não solicitada
Avoid at all cost
CROOKS
The value you will receive is too good to be true. they will revalue your phone to a lower value and then demand you to pay them £35 to return the phone although it clearly states 'free return' if you are not happy with valuation. I questioned this charge and they referred me to their T&C and there was nothing on there. This was their response to the £35 return charge not being on their T&C "That £35 fee no need to mention as this only apply when customer booked under wrong category ."
Responding to reply from the business.
I'm not questioning me sending a phone that has bad battery. I'm questioning you asking for a payment of £35 to send the phone back and when I ask you where this states in your T&C you could not show it although it clearly states free returns if phone is revalued!
8 de outubro de 2026
Avaliação não solicitada
Resposta da Phonesell
As this is our responsibility to pay you what offered online similarly it is your responsibility to read the terms and condition before making any booking as it cost us .
In your case you send us device under good condition but fully ignored the fact your phone battery is on service and need replacement which means your device doesn't class as "good Condition" its got faulty battery and will need replacement .
Also we paid you what you happily agreed you checked all the other suppliers and what they offered for the faulty device was paid to you .
This is another example of blackmail business and do not accept your on mistake and laziness to not check the T&cs and then accept business to pay for your mistake.
Easy to use and communication was quick…
Easy to use and communication was quick and clear, would definitely use again
30 de setembro de 2026
Avaliação não solicitada
It was super easy to use
It was super easy to use, with them sending you everything you need next day. Price was slightly lower than first thought, but still really good service.
28 de setembro de 2026
Avaliação não solicitada
Smooth easy process and paid super fast.
29 de setembro de 2026
Avaliação não solicitada
Quick and efficient
Quick and efficient process and easy to contact and reply to the seller, would recommend to anyone looking to get some extra cash for their phone
27 de setembro de 2026
Avaliação não solicitada
Good service
Good service, quick payment and processing times. Money recieved day after delivery. Lovely staff and great customer service
25 de setembro de 2026
Avaliação não solicitada
Really great service
Really great service
Prompt responses and very reasonable quotes
Highly recommend!!
25 de setembro de 2026
Avaliação não solicitada
Paid out within 30 mins of confirmation!
25 de setembro de 2026
Avaliação não solicitada
Great speedy service only took 3 days…
Great speedy service only took 3 days from posting and they received my device inspected and and payment was on the way happy with the service and price thank you
25 de setembro de 2026
Avaliação não solicitada
Communication was really good
Communication was really good, explained things that needed to be explained, smooth transaction
23 de setembro de 2026
Avaliação não solicitada
Excellent service from start to finish.
Excellent service from start to finish.
Definitely recommend them
22 de setembro de 2026
Avaliação não solicitada
Such a quick and easy process
Such a quick and easy process. Communication was clear, packaging was sent to me and before i knew it, the phone was received and the money was paid into my account. Would definitely use again!
22 de setembro de 2026
Avaliação não solicitada
Recommended!
Always a great, timely and hassle free service and business with PhoneSell. Would highly recommend to anyone looking to buy or recycle their devices
16 de setembro de 2026
Avaliação não solicitada
Super Super easy to use!
Super Super easy to use!
i recently had my iphone 13 laying around and came across this company searching online, i saw the prices they're offering and thought to give it a shot! its the best decision i made, it was effortless, i simply submitted it online and the prices are true! quick and easy thank you so much highly recommended .
3 de setembro de 2026
Avaliação não solicitada
Great company
Great company, swift payment. Great experience. Definitely recommend
18 de setembro de 2026
Avaliação não solicitada
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