Avoid like the plague bought a phone from one of there Facebook ads 14 days ago & sent back .phone arrived via dpd in a dripping wet bag .(I have photo) sent straight back at a cost of £15 .day 14 sti... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Unfortunately can’t give a zero star review Have had approximately 10 calls from these scammers in the last few days, have been called dumb stupid man and told by the first caller who told me “OI JU... Ver mais
A empresa respondeu
Don't pay any attention to the bad reviews. This is a phone version of moneysupermarketCom. / Go compare. Etc. Using this I got a much better phone deal. Admittedly I changed service provider but a... Ver mais
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Ordered Samsung S25 Ultra on 7th May with delivery date of 9th May. That came and nothing, called the company who said the free watch was temporarily out of stock but was now in stock and items would... Ver mais
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Detalhes da empresa
Informação fornecida por fontes externas variadas
Helping consumers find the cheapest mobile deals from all UK retailers. Compare the best mobile offers and save, use our exclusive discount voucher codes to save even more! Our database of 3 million+ contract, upgrade, pay as you go and SIM free deals is updated every two hours to guarantee the cheapest UK prices.
Informações de contato
203 henley road, ip1 6rl, ipswich, Reino Unido
- 01473 231323
- info@phonesltd.co.uk
- phonesltd.co.uk
2,3
Ruim
62 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Avoid like the plague
Avoid like the plague bought a phone from one of there Facebook ads 14 days ago & sent back .phone arrived via dpd in a dripping wet bag .(I have photo) sent straight back at a cost of £15 .day 14 still not cancelled contract and accepted they have the phone ! Buy cheap you get cheap..ask to speak to a manager ‘there all in meetings’
6 de agosto de 2026
Avaliação não solicitada
Resposta da PhonesLTD
Hi Justin, this doesn't sound good at all? Please understand that as a price comparison website we don't actually take or fulfil any orders, we simply help you compare the cheapest deals.
That said, we're sure the retailer you purchased from would have expected more from DPD!
Please reach out to them as they can easily investigate this matter for you and if the delivery has effected your new phone they can replace it within your 14 days cooling off period.
Hope this helps and we're sorry to hear of your experience, please let us know if we can help you further. :)
Excellent Shopping Experience
Excellent Shopping Experience. Some really good competitive offers. Andrew was very helpful throughout the whole process!
2 de novembro de 2025
Avaliação não solicitada
Why advertise when you don't reply to…
Why advertise when you don't reply to many messages sent?
Left messages for a number rof days and nothing
Same on Facebook
Waste of time
10 de setembro de 2025
Avaliação não solicitada
Resposta da PhonesLTD
Hi Nick, really sorry to see you've left us a 1 star review.
After replying to your email and Facebook post comments, we checked our Messenger inbox and cannot find any messages from you, sorry.
We even checked in our 'spam' folder but no sign of any messages, we're not sure if there's an issue with Messenger but we are receiving messages from others.
If you need any further help, please reply to the email and we'll try our best.
used a few times for the family find…
used a few times for the family find some excellent deals with phones ltd,use these everytime im due to upgrade never let me down
14 de março de 2025
Avaliação não solicitada
Resposta da PhonesLTD
Hi Keith, this is great to hear, thank you so much for your review.
Samsung S25 Ultra
Ordered Samsung S25 Ultra on 7th May with delivery date of 9th May. That came and nothing, called the company who said the free watch was temporarily out of stock but was now in stock and items would be dispatched that day. 10th came and still nothing. Called again to be told they are in stock and will be dispatched Mon 12th. Of course Monday came and went with nothing. Called again and now being told stock won't be available until 28th May. Absolutely shocking, they won't dispatch phone without the watch so I'm left with absolutely nothing and already paid. Terrible Service.
7 de maio de 2025
Avaliação não solicitada
Resposta da PhonesLTD
Hi Mel and thank you for your review.
We completely understand your frustration as the retailer offering the deals that include a Galaxy Watch7 has advised us that they are experiencing high demand and serious stock issues.
Although we appreciate your review, there's nothing we can do as we are the price comparison website you used to find your chosen deal.
We're guessing from what you've written that you've already spoken with the retailer you purchased from as we don't offer telephone support ourselves?
What they've stated is their normal policy in that they won't dispatch the phone until all of the included items are available to send with it.
The Galaxy Watch7 is not actually free, it's part of your chosen plan and a discounted cost has been worked into the monthly price.
We're really sorry to hear you have to wait for your order to arrive and can only advise to keep in contact with the retailer until you have received it.
They have advised us they are expecting regular, weekly shipments from Samsung to fulfil all of their backorders.
Hoping this helps, please let us know via Facebook Messenger or email if we can help you further :)
SCAMMERS
Unfortunately can’t give a zero star review
Have had approximately 10 calls from these scammers in the last few days, have been called dumb stupid man and told by the first caller who told me “OI JUST LISTEN” when a manger came on the line he told me not be a dumb idiot and hang up if I’m not interested and don’t waste my time. AVOID THESE PEOPLE LIKE THE PLAGUE
15 de abril de 2025
Avaliação não solicitada
Resposta da PhonesLTD
Hi BryanK, thank you for your review but we believe you may have the wrong company?
PhonesLTD.co.uk is a price comparison website, we don't make any outbound calls at all, everything is online.
We wonder if this was a cold calling scammer trying to gain your personal and banking details over the phone?
Hope this helps, please let us know if we can help you further.
Unbeatable iPhone 15 pro deal
Found an unbeatable iPhone 15 pro deal. Nowhere else came close. Picked up the phone from store the next day no problems. Fantastic!
20 de novembro de 2024
Avaliação não solicitada
Resposta da PhonesLTD
Hi and thank you for your review.
We're pleased to hear you found a great deal on our website, but for any potential customers reading this we need to state that you didn't pick up your phone from our store.
Some of the retailers we feature on our price comparison website allow you to pick up from their high street shops, the Three network being one of these.
Thank you for using our price comparison website and we hope you enjoy using your new phone, please let us know if you ever need any help. :)
Beware of this company
Beware of this company, will be posting more information on here , uses different company names & pretends to be three network or comepare the network .com
30 de setembro de 2024
Avaliação não solicitada
Resposta da PhonesLTD
Hi Benal, thank you for your review.
We only operate under one name and that's PhonesLTD.co.uk, it's our price comparison website and is owned by our parent company VTO3 LTD.
We're sorry you felt we deserved just a 1 star review and we'd really like to do better, would you be able to explain what's happened please?
Did you have an issue with one of the retailers we feature on our price comparison website please?
They have all been trading for many years and gave good customer reviews, so we'd really like to learn if it's a problem with our website or the retailers that needs improving please?
Any extra information would be greatly appreciated.
Many thanks :)
You won't get what they promise you.
You won't get what they promise you.
Want to get an answer? You can get a contact number, but, your calls will never be answered. Instead, you will be greeted with a voicemail asking you to send emails. What's the point displaying a contact number. Complete waste of time
16 de abril de 2024
Avaliação não solicitada
Resposta da PhonesLTD
Hi and thank you for your review.
We're sorry to hear about your experience and can confirm that unfortunately we no longer offer telephone support due to distance selling rules.
We have dedicated teams helping with enquiries via Facebook Messenger and email (info at phonesltd.co.uk), please send us a message and hopefully we can help you further.
i have had a phone through these guys…
i have had a phone through these guys and i got what i was after now the contract is running out looked for them again on facebook and they donot seem to be on that platform now such a shame as you could see a lot of deals they do flash sales on come back to facey please
12 de fevereiro de 2024
Avaliação não solicitada
Never-ever had any problems on the…
Never-ever had any problems on the website they have the best deals on all contract phones in the UK.
I normally attack the bad traders but these one star jobs are not down to Phones LTD just scammers jumping on their backs.
All they do is link to other mobile providers and their referring link means you get the best deals and they get a little commission for providing the service in other words they ask for zero personal information they are merely a portal web service.
But like I said they have the best deals online and should be in everybody's favorites list!
over last 6 years bought 11 phones all linked from this site.
31 de outubro de 2023
Avaliação não solicitada
Scammers
Be careful this company they are scammers just reported them they want your details and offering great deals for free
Just be careful
29 de agosto de 2023
Avaliação não solicitada
Resposta da PhonesLTD
Hi Joanna, thank you for your review, however I think you may be the victim of a cold calling scam?
PhonesLTD.co.uk is a price comparison website, we don't take or fulfil any orders.
We've written an article about the scam to help victims, here >>>
https://www.phonesltd.co.uk/currys-carphone-warehouse-mobile-contract-cold-call-scam-fraud/
Action Fraud have also written a piece, here >>>
https://www.actionfraud.police.uk/upgradescam
I hope this helps, if you need any help please feel free to email us on: info@phonesltd.co.uk
send me twice wrong phones
send me twice wrong phones
each time i have to pay£ 40.99
i have to pay for return postages £10.00
3 de julho de 2023
Avaliação não solicitada
Resposta da PhonesLTD
Hi Jim, thank you for your review.
Please know that we don't send out phones.
PhonesLTD.co.uk is a price comparison website, we don't take any details to use our service and don't take or fulfil any orders.
This sounds like you may have been the victim of a common cold calling scam?!
They call pretending to be from UK mobile companies offering very cheap deals to gain your personal and banking details over the phone.
They then use your details to order a different phone and once delivered claim they've made a mistake.
They then try and convince you to go to the post office and send the phone to an address they provide, where they send someone along to wait for the package and steal the phone!
We've written an article about this on our website, here >>>
https://www.phonesltd.co.uk/currys-carphone-warehouse-mobile-contract-cold-call-scam-fraud/
Action Fraud have also written a piece about this scam, here >>>
https://www.actionfraud.police.uk/upgradescam
Please immediately cancel your bank card to stop any further fraud.
I hope this helps, please let us know if we can help you further either via email: info@phonesltd.co.uk or via messenger on Facebook, Instagram or Google.
Good deals
Good deals, people leaving bad comments and complaining got scammed over the phone from people claiming that they work for phones.ltd, this company compares deals like compare the market and etc. and then transfer you to the company that you have chosen the deal.
31 de agosto de 2022
Avaliação não solicitada
Really pleased with this site, excellent deals
After seeing an advert for this site on Facebook I was a bit skeptical of the deals it was advertising. I did some reading of prior reviews and most seemed to misunderstand the intention of the site. I chose a deal via the site to a website I knew was genuine and the whole process was complete with my new phone in hand within 2 days. It is a great comparison site, highly recommend it. Just look at the website you are actually getting the deal from as well.
9 de janeiro de 2022
Avaliação não solicitada
Stay away from this scamming company
Stay away from this scamming company. They after your details to scam
16 de dezembro de 2021
Avaliação não solicitada
Resposta da PhonesLTD
Hi Amer, we don't take any details to use our service?
PhonesLTD.co.uk is a price comparison website, we don't actually take or fulfil any orders ourselves.
If you've been contacted via a cold caller claiming to be from PhonesLTD, please be aware there is a widespread scam taking place.
We've written an article about it on our website, we can't post links here but you can find it by searching Google for 'Carphone Warehouse Scam'.
I hope this helps, if we can help you further please call us on 01473 231323.
This company did not scam me BUT I was…
This company did not scam me BUT I was cold called by a scammer claiming he worked for them I called the real company and gave them the details as this company does not deserve a bad name
6 de julho de 2021
Avaliação não solicitada
Not on Companies' House register
Hi, what is your Companies House number? I cannot find you on the register. Please comment - are you not registered in the UK?
19 de fevereiro de 2021
Avaliação não solicitada
Resposta da PhonesLTD
Hi Egle, thank you for your enquiry.
Phonesltd.co.uk is owned and operated by VTO3 LTD, co. no. 05528173.
You can find further information at the bottom of every page of our website.
I hope this helps, if you have any further questions please feel free to email our team at: info@phonesltd.co.uk or call 01473 231323.
Many thanks.
Probably the best phone deal ever
Bought my Huawei P30 Pro from Phones Ltd, on the 3 network whom I have been using since 2010. I think this is the best mobile deal I have ever purchased. Absolutely no glitches, the phone arrived next day, and I would definitely use Phones Ltd again.
29 de junho de 2020
Avaliação não solicitada
Resposta da PhonesLTD
That's great to hear Jon.
Thank you for using our price comparison website and we hope you enjoy using your new phone.
Please let us know if you ever need any help.
Def use this to get the best deals!
Don't pay any attention to the bad reviews.
This is a phone version of moneysupermarketCom. / Go compare. Etc.
Using this I got a much better phone deal. Admittedly I changed service provider but a Galaxy s20+ with unlimited texts& calls with 100Gb for £47 + qualified for free Samsung active smartwatch.EE leaving department couldn't touch it( and they have better than available on their own website)
Be smart use this website x
26 de maio de 2020
Avaliação não solicitada
Resposta da PhonesLTD
Thank you so much for you kind words Samantha, we're glad to have helped.
Thank you for using our price comparison website and we hope you enjoy using your new phone.
Please let us know if you ever need any help :)
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