PHORIA Avaliações 

42
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Beautiful pieces. Standout, statement jewellery, unlike anything else on the market right now. Everything matches so you can mix and still match between earrings, rings, necklaces and bracel... Ver mais

Avaliado com 5 de um total de 5 estrelas

Definitely recommend, fast delivery (came in two days) and beautiful package.bought for thumb. ring was as pretty as it looked on website. Definitely elevated my outfit. I’m taking it every where I go... Ver mais

Avaliado com 4 de um total de 5 estrelas

Your jewelry is truly beautiful. I've had the ring for a month now, and I have to say the quality is absolutely impeccable, so far. Shipping was super fast; it only took two days to arrive. Customer s... Ver mais

Avaliado com 5 de um total de 5 estrelas

I recently purchased the Vice Carabiner Hoop Earrings in Gold/Silver and they are simply stunning!! These earrings are superbly crafted—lightweight, perfect shape and with the right amount of sparkl... Ver mais

Detalhes da empresa

  1. Joalheria

Escrito pela empresa

Born in London. PHORIA is a demi-fine jewellery brand that takes inspiration from the city where we’re from, London. Inspired by its urban aesthetic whilst nodding to pop culture. We focus on minimal drops which means considered collections, taking the time to craft and innovate. Every piece is sustainable in more ways than one, not just from the materials we use but being rooted in slow fashion. We make pieces that last. Not just on quality but versatile design. Made to be worn and styled in multiple ways for you to get creative and keep your looks fresh.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

42 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(42)

9 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Magnificent.

Magnificent.. attention to detail is unreal .. packaging just superb… so impressive!!! Would recommend this brand to everyone…

11 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My friend gave me money for my birthday…

My friend gave me money for my birthday and I came across Phoria site and spent my money on a beautiful ring. It’s gorgeous and the packaging itself was so lush. Infact just as beautiful as the ring itself. Definitely be buying myself (or friends), presents in the future…

29 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

10/10 customer service

Just received my ring and I’m absolutely in love!! Customer service is on par, they’re so quick to respond and they really go above and beyond to ensure customers are happy. The definition of a customer first brand.

27 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I'm fall in love

I'm fall in love. Definitely recommend, very fast delivery (came in 6 days to Guangzhou (China) and sooo beautiful package. Ring was as pretty, especially a little sparkly dangle, as it looked on website. High quality. Will be ordering again! Also, many thanks to the support service who were in touch 24/7.

9 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Quality issues…

I love the ring and got it as a gift for myself however I’ve noticed after 1 week of wear the ring is separating where the dangly bit is, I fixed it manually with pliers but I don’t think a medium-expensive ring should be coming apart like this..

3 de dezembro de 2025
Avaliação não solicitada
logotipo da PHORIA

Resposta da PHORIA

Hi Jenna

We're sorry to hear that this has happened to your ring, this is not to our quality standards and not what you should expect from our pieces. This will be covered under our lifetime warranty. Please do get in touch via email at info@phoriajewellery.com and we will be more than happy to offer you an exchange for a brand new ring or a refund if you wish.

Our sincere apologies about this, we would like to rectify this for you as soon as possible.

Avaliado com 5 de um total de 5 estrelas

Incredible customer service!

Edit: initially I complained about the ring losing colour. However having worked with the PHORIA team (who are professional and efficient), we came to an agreement. They were very helpful and it’s clear they make beautiful jewellery pieces. I love jewellery and will be giving them a second chance for sure!
Thank you to the team for helping me, you have not lost a customer <3

4 de maio de 2025
Avaliação não solicitada
logotipo da PHORIA

Resposta da PHORIA

Hi Darcey. We are so sorry to hear you are not satisfied with your piece. We have checked our records and cannot see any email from you regarding any issues and we can see your order was placed over 6 months ago. Please email us at info@phoriajewellery.com and we will make this right. We offer a lifetime warranty on all of our jewellery so we are more than happy to offer you an exchange for a brand new piece. We take pride in the quality of our pieces so this is unfortunate to hear that your piece may have been faulty. With love, the PHORIA team

Avaliado com 5 de um total de 5 estrelas

Definitely recommend this jewelry.

Definitely recommend, fast delivery (came in two days) and beautiful package.bought for thumb. ring was as pretty as it looked on website. Definitely elevated my outfit. I’m taking it every where I go as it’s a lovely special ring to wear on holiday etc. eye catching and a little sparkly dangle. High quality. Will be ordering again!

13 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely love this ring

Absolutely love this ring! 💍 It’s stylish, unique, and has so many different ways to wear it, which makes it super versatile. The quality feels great, and it adds a cool, modern touch to any outfit. I’ve already received a ton of compliments — definitely happy with my purchase!

17 de agosto de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Your jewelry is truly beautiful

Your jewelry is truly beautiful. I've had the ring for a month now, and I have to say the quality is absolutely impeccable, so far. Shipping was super fast; it only took two days to arrive. Customer service is very helpful. What really annoyed me was the high shipping cost of €50, plus having to pay around €160 for customs. But otherwise, I'm very happy with the product.

8 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Déçue et ne recommande pas

J’ai commandé ma bague en août 2024. Elle avait des rayures, j’ai contacté le service client qui m’avait fait un refund. Aujourd’hui, cela fait moins d’un an que j’ai ma bague, la qualité est catastrophique pour une bague à prix.

5 de agosto de 2024
Avaliação não solicitada
logotipo da PHORIA

Resposta da PHORIA

We are truly sorry to hear that the ring you received didn't meet our usual quality standards. We take pride in the quality of our pieces so this is really disappointing to hear. We're glad you were able to receive a refund but we would like to offer you a free exchange for a brand new ring if you would like. Please do email us at info@phoriajewellery.com and we would be happy to assist you. Our sincere apologies again and we hope to resolve this for you soon.

Avaliado com 5 de um total de 5 estrelas

Love it

Love it so elegant the packaging is a different story , i bought it for my sister didn’t regret shipping also so fast ♥️

24 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love it!

I got the Hook Up II ring which is really unique and can be worn multiple ways with different outfits. Shipping was fast too!

18 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I absolutely loved the ring

I absolutely loved the ring! The service was extremely fast and the whole process was smooth and easy. Even though I’m in a different country, the product arrived within just two days. Very impressed!

28 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service, I ordered the wrong ring and they were super quick to reply, even sent me the replacement before I paid the extra money I had to pay.
The ring is beautiful and very unique.
I would definitely recommend to anyone.

30 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely Stunning Ring & Exceptional Service!

I couldn’t be happier with my purchase! The ring is even more beautiful in person—exquisite craftsmanship, delicate details, and a perfect fit. The quality is outstanding, and I can tell it was made with great care and attention to detail. Also, the box it came in was breathtaking!

Beyond the stunning piece, the customer service was exceptional. The team was incredibly helpful, responsive, and ensured a smooth and pleasant shopping experience from start to finish. They provided timely and useful advice on sizing, and they truly go above and beyond to make me feel valued.

If you’re looking for a beautifully made ring and a shop that genuinely cares about its customers, this is the place. Highly recommend!

6 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great product; Brilliant customer service.

The only thing more brilliant than the jewellery is the customer service.When we had a problem (of our own making) the service was fast, efficient and sympathetic, and the resolution better than we could have hoped for. Thank you Charlotte!!

30 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

🥰 support client impeccable ( commande de boucles d'oreilles + bague )

Комплект сережки+кільце доставили мені за 5 днів у Францію. Ці сережки - саме те, що я шукала! Вони підходять під будь-який одяг але водночас звертають на себе увагу. Виконані дуже якісно, сидять ідеально. Завдяки продуманому дизайну сережка дуже вдало прикриває місце проколу мочки вуха, що виглядає ще естетичніше. Кільце з ланцюжком - фантастика!

Окремо хочу подякувати Phoria за чудову клієнтську підтримку. На одній сережці з часом відламався штифт і я написала в службу підтримки, щоб уточнити як можна починити. В результаті, мені швидко і безкоштовно замінили сережки. Я дуже задоволена😊
Однозначно рекомендую!

15 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

10/10!!

I received my rings and I am OBSESSED!!! They are a clear statement of style and quality and I’m never taking them off!

20 de dezembro de 2024
Avaliação não solicitada

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