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Founded in 2015, PhotonPay is an innovative digital financial infrastructure provider offering global payment solutions to businesses. Our innovative core products include Global Accounts, Card Issuing, Online Payments, Payouts, FX Management and Embedded Finance. PhotonPay has become a Mastercard issuer in Hong Kong and an issuer of Discover® Network and Diners Club International®. With a strong compliance culture and technological innovation capabilities, PhotonPay is building a digital payment network to take the friction out of global payments and enhance operational efficiency for businesses operating on a global scale. Headquartered in Hong Kong and providing localized services through nine international offices, PhotonPay partners with a network of top-tier banks and global financial institutions and serves more than 200,000 customers globally.
Room 1742,17/F Radio City 505-511 Hennessy Road,Causeway Bay Hong Kong, Hong Kong, Hong Kong
4,2
18 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Seamless virtual card management. Their dashboard is intuitive. I specifically use their virtual cards for my online advertising spend across different platforms. It's easy to issue cards and track expenses in real time
Disappointing experience. The platform is confusing, and customer support is slow and unhelpful when issues arise. For a global payment service, the process feels inefficient and poorly managed.
Resposta de PhotonPay
Hi Lisa,
We are truly sorry to hear about your experience.
We have reached out to you. Could you please provide us with your details so we can look into this matter further for you?
Best Regards,
PhotonPay Team
It's easy at last to aggregate several global subscriptions, and accountants are pleased with the reporting.
Paying in different currencies is a breeze now. The instant payments save me a lot of time and hassle.
The PhotonPay Card has been a lifesaver for my international business expenses - so handy when travelling.
The mass payment feature has been a game-changer for me - saves me a load of time each month.
I can handle payments from clients across Asia without any hassle now - managing everything is much easier.
It's great how quick I can pay my contractors now, no matter where they are. The instant payouts save me so much time.
Collecting payments was such a hassle before, but PhotonPay makes it reliable. Having everything in one spot is fantastic.
Paying my suppliers worldwide is so easy with PhotonPay - payments get done in minutes, not days!
Verification with PhotonPay took a couple of days, but now handling payments in different currencies is smooth sailing.
Running my dropshipping business with EU suppliers is way easier with PhotonPay. Auto-converts currencies without the spreadsheet mess I used to have. Transfers can be a bit slow sometimes, but it saves me time overall.
Works well for small influencer payouts but bulk transfers had a little glitch last month. Support fixed it quickly though. Their conversion rate is better than PayPal.
Automated most of our franchisees' payments. The real-time rates saved us money last quarter. We finally got rid of our old banks!
Locking in a EUR/USD rate before a big meeting saved us a lot! Rate alerts could be better, but overall it's way better than our old setup.
Switching to PhotonPay saved me hours each week! Their auto-conversion finds better FX rates. No more losses on currency transfers for my stores. Plus, support is quick to reply.
PhotonPay's customer support is great! I'm always easy to reach them and get back to me quickly. They're very thorough and professional. Setting up my Photon Card was a breeze and using it for transactions is so easy. I hope they will offer a faster chat service to get support in real time.
PhotonPay's multi-currency account has made managing my international business transaction much easier. Their customer service is fantastic - super responsive, professional, and friendly. They were really helpful when I had issues when I first started using the service. The platform is really easy to use and the payment process is seamless. Very useful.
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