PHS Bathrooms Avaliações 

Fantastic service and products, Jono was a font of information and nothing was too much trouble. Our unit, floor and tile combination is bascially down to Jono and looks great.

Would recommend PHS to anyone looking to build an amazing bathroom.

Such a brilliant selection of quality products provided by a company who cares. Personal service with friendly staff. You can even see your bathroom using a 4D design.

Can not fault service, best showroom around! Bathroom looking fabulous.

Brilliant from start to finish.
Chris was our main contact, but no matter who we dealt with they were knowledgable, helpful and patient. Came up with a fabulous solution to a tricky design problem. Their design system enabled us to play around with different concepts before settling on our final choice. The team of fitters brilliantly converted the drawings into reality.
Would wholehearedly recommend.

After 2 years of trying to sort my bathroom myself I popped into PHS to get some further ideas and was introduced to their design and fitting service which has been my saviour!!! I received excellent and (very) patient guidance regarding my design and my million questions were answered with no problem!! The fitting went better than I could have hoped for, the team cleaned up after themselves every evening before they left so I didn't feel I was living in a mess the whole time and they even finished a bit before the deadline!!
Thank you to Chris and the team for a fantastic experience and taking the stress out of buying my beautiful new bathroom!!!!!

Please do not use this company. Absolutely woeful customer service. I have requested to speak to the Manager/Owner several times because the work done by the builder at my property was subpar. The materials used began to fall apart within a week or two of the fitting. Worst of all the radiators that were drained downstairs aren't longer functioning anymore. I was promised back in March 2018 that this would be resolved and till today this matter has not been resolved.

Efficient and helpful when looking for my new bathroom layout. A wide range of products and very good quality. Important recommendations for detail of tiling for walls and floors. All products fitted to the exact measurements as detailed in the quotation. Fitters were very helpful and efficient in their work schedule and finished the job in the agreed time limit. All debris was removed as promised. Would definitely recommend the company to my friends and family.

Super deal, super products and super service. Fitting done by an expert.
Really pleased and have recommended this company to many friends.
Thanks especially to Jono making it financially possible for us and to Les for his hard graft and skilled fitting.
Mary and Edward (Luton)

The team worked neatly and quickly, consulting with me when necessary. They were pleasant and friendly, never minding me sticking my nose in every now and again to see progress.
Despite the appalling weather (it was the snow week) and cold conditions they worked without complaint.
A rather scruffy-looking shower room has been transformed into a sleek wet room, with every surface shiny and just as I hoped.
I got everything I hoped for. Thanks.

They were very friendly and helpful with everything. Very professional. The men that came to do all the work were brilliant, working constantly and work finished a day early. I would recommend Chris and his team to anyone. Fantastic job.

very diligent and high standard of work. patient with client requests/changes of minds. Friendly, reliable and trustworthy.

Everyone is very helpful and friendly and gave great advice. Very happy with my new bathroom.

Sourced equipment and furniture from PHS for an en-suite refurbishment. Excellent showroom and very helpful, personable staff. Prepared to be competitive on price so ask them. I accidentally ordered a non standard WC which though returned without packaging they were quite willing to accept back against a replacement which they had ready the next day. I also ordered a shower tray riser kit which when the shower was installed was not required as the tray was able to be mounted on the floor. They were happy to give me a refund for the riser kit. Very happy to recommend this company based on my experience of them.

PHS , professional, helpful service with a user friendly family face. They take the strain out of shower , the bother out of baths and replace it with serine showers and bubbly bubble baths. Choosing , designing and installing a bathroom is a stressful process and project managing ones self can prove problematic, now multiply it by three and what a perfect storm of stress . The best part of the whole experience was Tony and the team at PHS, they never stopped delivering and supporting throughout this experience , from the top quality designs professionally presented through to the technical support, where does this screw go !!!!!!! They even answered the phone on Boxing Day to help. A top team with professional standards, top quality products all delivered in a family friendly way, thank you PHS.

Couldn't fault the service from initial visit to the showroom to finished installation. Jess listened to our brief and translated it to a high quality design specification. Dane and his friendly team arrived promptly every day - even in the snow- and cleared up every evening. Their work was fast, accurate and skilful. We had four rooms completed in time for Christmas as promised. Efficient and well co-ordinated service which gave us bathrooms which are a pleasure to use.

Bathroom Installation

Recently had 2 new bathrooms installed by PHS and their install teams. Design and ordering of products were smooth. Jono very helpful. The install team were very professional and extremely happy with the end result.
Would happily recommend to others.

In mid-2017, we decided to completely rip out our old (20 years) bathroom and also update other plumbing fittings in the house. PHS (Ben) was very helpful and knowledgeable throughout the process. He discussed our initial ideas, made helpful suggestions and then (following a site visit) produced a 3-D design which we were able to view on PHS' virtual reality facility at their showroom. The team of fitters did a good job installing all the fittings, were quick, clean and friendly. They all arrived and left on time, so that all the work was completed to schedule.

We had a bathroom fitted in February 2017 and dealt with Jono at PHS. He was excellent and we ended up with two fantastic bathrooms. We were able to source some of the small items ourselves which some companies don't like you doing. The fitter we used was Neil (Butterfly Bathrooms) who worked closely with PHS. His work is outstanding and nothing was too much trouble. He was a pleasure to have in the house and Jono was a pleasure to deal with at PHS. After sales service has also been excellent when one of the shaver points failed.

We have used PHS for several projects and have received great pre-sale advice and assistance. The "CAD suite" to help visualise the proposed layout options was very helpful and offered without cost or obligation.
Deliveries have always been made on schedule and at an agreed time, so projects can proceed as expected.
PHS offer a premium range of products at competitive prices, but do not expect to get "bargain basement" bundle offers. As the old saying goes "You get what you pay for".

We purchased fixtures and fittings for a bathroom, shower room and cloakroom from PHS. The quality of the items supplied was good. The experience of dealing with PHS and their recommended installer was not. We would not recommend them.

Some of the issues we encountered were

- Tile samples requested took weeks to arrive; prompting us to source alternatives from elsewhere

- We were asked on several occasions to pay the balance for our fittings and tiles without being provided a detailed breakdown of the final order and calculation of the outstanding amount (which was requested on several occasions). The amount sought was in fact greater than that actually due.

- The metro tiles delivered for our bathroom were not those requested (but we used them because we were already fed up with dealing with PHS' errors).

- We specified that we'd like a 12" shower head for our shower room. We agreed to buy a Grohe shower which included a 6" head and were told by both our sales contact and the MD that the larger head would be swapped in. When the products were delivered, we queried where the larger shower head was. After numerous phonecalls and emails, PHS finally responded saying that the head was too expensive to give us (we had never actually asked for it to be provided free) and that a cheaper brand could be offered but it wouldn't provide a great experience with the shower system we had purchased. Nothing of this nature was mentioned in the showroom - we ended up with something that wasn't the spec we had requested.

- When the incorrect basin mixer was provided - it was insinuated that it was the one we had ordered, despite that clearly not being the case. We had to request a refund (rather that being offered) for the difference in price.

- When the basin mixer and a WC were swapped, incorrect items were taken back by PHS and then had to be redelivered causing delays to the installation.

- PHS discontinued its relationship with our installer, despite being fully aware that our job had not been completed.

At the time of writing, none of the three rooms are finished and PHS have suggested that the earliest they can find someone to do so is in six months time!

Really very friendly service. Quite a few issues with the delivery and communication around bespoke shower screen on order but PHS did sort out in the end.

I will use them again as the quality of materials is very good and I trust they will resolve any issues which always seem to happen in the building industry, just have to be patient