Amber completely saved our travel day with her calm, can-do attitude and impressive efficiency when I needed help the most. She listened carefully, acted quickly, and made every step of the process fe... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
I had a fantastic experience booking with Getaflight, all thanks to Charles. I was initially quite anxious about setting off on this trip completely on my own, but his exceptional service changed... Ver mais
Demi, the agent who helped me with the original flights purchase and then the changes, was extremely helpful and kind, finding the best options and then helping me with the remaining of the process. F... Ver mais
I booked London -> Osaka using GetAFlight and it was a very easy and smooth experience. I used their online booking and then was assisted by Charles over the phone, he was very helpful and provided gr... Ver mais
Detalhes da empresa
Escrito pela empresa
PH Travel is an ATOL, ABTA, IATA protected company dealing with most of the airlines. We try harder to provide best of our services and deals to our customers. Our motto is to Serve the Best.
Informações de contato
Suite 5/6 Ideas House, Station Estate, Eastwood Close, E18 1BY, London, Reino Unido
- 02077257000
- customerservices@phtravelltd.co.uk
- phtravelltd.co.uk
Sem histórico recente de pedidos de avaliações
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Alex was very patient with me and…
Alex was very patient with me and helped me with my booking . Very kind and assisted me very well
Exceptional and reassuring service from Charles!
I had a fantastic experience booking with Getaflight, all thanks to Charles. I was initially quite anxious about setting off on this trip completely on my own, but his exceptional service changed everything. Charles was incredibly friendly, empathetic, and helpful. As soon as he realised I was traveling solo, he went out of his way to ensure I had great seats so I would feel comfortable throughout the journey.
The entire experience so far has been thoroughly impressive. Thanks to his kindness and efficiency, I now feel incredibly relaxed and genuinely look forward to my trip. I highly recommend Charles and the team for stress-free travel planning!
I had an excellent experience booking…
I had an excellent experience booking my flights with Alina at PH TRAVEL. She made the entire booking process smooth, easy, and stress-free. Throughout the payment process, she was incredibly patient, answered all my questions, and made sure everything was handled professionally without rushing me.
Alina’s exceptional customer service, attention to detail, and friendly attitude made the whole experience enjoyable. I truly appreciate her support and highly recommend Alina and PH TRAVEL to anyone looking for a reliable and trustworthy travel agency. Thank you for making my travel booking so seamless!
Good experience with Alex nice man
I incorrectly added my email
I incorrectly added my email. Stella from customer support was able to help me correct this within the hour.
An error was initially made booking and…
An error was initially made booking and they managed to rectify with no extra cost
Great service from Alina.
Deliberately provide false information
Appalling.
During booking it is clearly stated that seat selection is included. It does not give the option to select seats during the booking process and so we contacted them after booking and paying only to be told that we have to pay to select seats.
This is quite clearly a deliberate attempt to extort further monies from paying customers who have already paid and are therefore trapped.
Appalling customer with rude and unhelpful employees.
Do not use them, find someone more reputable and deserving of your trust.
10/10 Good Customer Service from Russel
My experience with Getaflight was really amazing. We booked a return trip from London to Bali but were finding it difficult to navigate the online website of the airline so I called up Getaflight to ask for help regarding the check in and Russel very kindly obliged and was extremely informative and helpful. I informed Russel that we may require assistance with our booking because of a knee injury I had picked up and Russel reassured me it would be fine and made the process of booking very smooth and easy and managed to sort out the seat allocations for myself and my family with no issues. 10/10.
Alina was very understanding
Alina was very understanding, professional, and answered my questions, very quickly
I needed to make changes to my flight…
I needed to make changes to my flight and Demi was very helpful addressing my questions and request
Travis was an amazing communicator…
Travis was an amazing communicator great and friendly voice to speak to I really appreciate all his help
Quick and helpful
Adam was very helpful and polite. Provided an excellent service, booking a flight for us within a short period and with good options and deals.
Exceptional service from Charles who…
Exceptional service from Charles who went above and beyond to deliver the travel requirements I requested.
Easy to book, friendly service
I booked London -> Osaka using GetAFlight and it was a very easy and smooth experience. I used their online booking and then was assisted by Charles over the phone, he was very helpful and provided great customer service
Brilliant customer service from a gent…
Brilliant customer service from a gent called Charles who helped me all the way answering any questions. And directing me the whole way.
Customer service is exceptional
Customer service is exceptional. Online experience easy to manage, understand and navigate
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