Bought the large pro mat bundle with smaller heating pad. Easy ordering and beautifully made product. Seems to be helping with both pain and relaxation. I use it with and without heat. Would recommend... Ver mais
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Veja o que dizem as avaliações
The mat is amazing; it does the job. I'm going through a busy period at work, and the mat saved my life. It grounds me before going to bed and energises my body and mind for the next day. I'm not givi... Ver mais
This mat is incredibly relaxing. I've used the name-brand BioMat before and find Phymat every bit as soothing and pain-relieving. I owned their full-length gemstone mat for years before discovering t... Ver mais
A empresa respondeu
While this company does provide a mat that becomes slightly warm, it unfortunately is extremely uncomfortable. I have used other amethyst mats in the past and have been impressed with them. The custom... Ver mais
Detalhes da empresa
Escrito pela empresa
PHYMAT is a brand of gemstone far infrared heating mats, that harnesses key therapies including far infrared heat, PEMF (Pulsed Electro-Magnetic Field), photon red light, negative ions, and natural crystals. These therapies work synergistically together to provide a relaxing and therapeutic experience. As one of the leading manufacturers of electric heating mats, PHYMAT strives to provide high-quality, cost-effective, and flexible-to-use infrared heating pads for customers worldwide.
Informações de contato
3,9
Muito Bom
22 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 66% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Bought the large pro mat bundle with…
Bought the large pro mat bundle with smaller heating pad. Easy ordering and beautifully made product. Seems to be helping with both pain and relaxation. I use it with and without heat. Would recommend!
10 de julho de 2026
The mat is amazing, it does the job
The mat is amazing; it does the job. I'm going through a busy period at work, and the mat saved my life. It grounds me before going to bed and energises my body and mind for the next day. I'm not giving it 5 stars as I feel the mat is quite rigid and I feel pain in the base of the spine and back after using it. I'm trying to find a way to minimise that, as I cannot leave without the mat; otherwise, I highly recommend the mat. 100%
7 de julho de 2026
Resposta da PHYMAT
Thank you for your kind words! We’re so happy to hear that you love your PHYMAT and enjoyed our service. Your support inspires us to continue providing quality wellness products and a great customer experience. Wishing you many relaxing moments with your mat! 💛
Okay for the price
It doesn't work the same way as the Biomat. If I am on it for more than 30 minutes I feel worse whereas I would use the Biomat for up to 2 hours without a problem.
2 de maio de 2026
Resposta da PHYMAT
Thank you for sharing your feedback. Everyone may respond differently to far infrared therapy and PEMF therapy.
We recommend trying a lower heat setting and starting with shorter sessions of around 15–20 minutes per day. Lowering the temperature will also reduce the intensity of the far infrared heat, allowing your body to gradually adapt. Once you feel comfortable, you can slowly increase the temperature and extend the usage time.
We hope this suggestion is helpful, and we appreciate you giving PHYMAT a try.
now thic company does not seem to exist
I ordered this Phymat from the company although it is available on Amazon and I wish I had done so,But the company told me that they had an Amazon outlet in the UK they would send it from but that it would be best to order directly of their main website as it offers better customer support. So I did but didn't get a receipt which I found strange as it was £288. I emailed the company and they then sent me a copy. I got the Phymat and found it made me feel unwell but tried it 5 nights and decided to return it which I could have done on Amazon within 30 days and the return and refund policy should allow that. I now have written several emails explaining my problem to PHYMAT and all pinged back stating they are non-deliverable. I can't even get onto their website through the TRUSTPILOT link as it seems to be non existent now. Whe. I type in the name of the company the page is blank. I just paid £288 a few days ago and as soon as I paid I no longer can get in touch, This is not acceptable and I will get in touch with Barclaycard. I hope I am wrong but feel that there is something very strange going on and I want my money back. I just found out that the company has 'expired' and their name is up for sale.They conned me by taking my order just before they closed down after promising better support if I order directly from them instead of going through Amazon. I have contacted Barclaycard .
19 de abril de 2026
Avaliação não solicitada
Resposta da PHYMAT
Thank you for sharing your concerns. We reviewed our records and found that your previous email conversations with the PHYMAT customer service team were related to inquiries before your purchase. We did not receive any further messages from you after your order was placed.
Regarding the website access issue you mentioned, it may have been caused by a temporary network issue or a short-term server interruption. We sincerely apologize for any inconvenience or concern this may have caused.
We would like to reassure you that PHYMAT is still operating normally and continues to provide products and customer support to our customers worldwide. Our website remains active and available for customers, and our team is always here to assist whenever you need help.
Thank you for your understanding and for giving us the opportunity to clarify.
It was exactly what was advertised.
25 de fevereiro de 2026
Resposta da PHYMAT
Thank you for your feedback! We’re delighted to hear that your PHYMAT arrived as expected and met your expectations. We truly appreciate your support and hope your mat continues to bring you comfort and relaxation.
Worthless
The unit trips the circuit breaker every time I turn it on. Even when I turn off all other items on the circuit breaker!
It is totally worthless!
I want my money back.
28 de março de 2026
Resposta da PHYMAT
Thank you for sharing your feedback. We’re sorry to hear about the issue you experienced with the mat causing your circuit breaker to trip.
We take every customer concern seriously. We have checked your order and confirmed that your return and refund have already been arranged. We’re sorry for the inconvenience caused and appreciate your understanding. We remain committed to supporting our customers and providing the best service possible.
Seems to work well
Seems to work well, haven't noticed major difference but have only used for a few weeks and started low to build up to tolerance.
29 de janeiro de 2026
Resposta da PHYMAT
Thank you for sharing your experience!
Your approach is absolutely spot on—starting low and gradually building up is the best way to find the session duration and temperature that works for your body. Consistency is key, and with continued use, many users begin to notice more meaningful benefits over time.
We’ve received a lot of positive feedback from customers who have found PHYMAT helpful for relieving discomfort and supporting overall well-being, with many even incorporating it into their daily routine as part of a healthier lifestyle.
We truly appreciate you taking the time to share your thoughts, and we hope you continue to enjoy your sessions! 😊
Die Matte schenkt einem wohlige Wärme.
Die Matte schenkt einem wohlige Wärme.
Ich kann wunderbar schlafen.
Danke schön
26 de janeiro de 2026
Fantastic mat
Fantastic mat! The PHYMAT Amethyst Infrared PEMF Mat delivers real results – better sleep, reduced pain, and amazing relaxation. High quality, worth every penny. 5 stars!
28 de dezembro de 2025
Love my Phymat products
This mat is incredibly relaxing. I've used the name-brand BioMat before and find Phymat every bit as soothing and pain-relieving. I owned their full-length gemstone mat for years before discovering the mat with PEMF, so I gave away the original and upgraded to PEMF. I use the latter in my professional studio and clients love it as well. The one issue is that it's really rigid and can be uncomfortable when lying flat. I place mine over an ergonomic topper and I also bought the BioMat brand cover and pad to improve comfort.
9 de abril de 2025
Resposta da PHYMAT
Die sanfte, wohltuende Wärme der Matte ist wirklich etwas Besonderes.
Es freut uns sehr zu hören, dass Sie damit so gut schlafen können.
Vielen Dank für Ihr Vertrauen und Ihre Unterstützung!
Underwhelming product with worse customer service
While this company does provide a mat that becomes slightly warm, it unfortunately is extremely uncomfortable. I have used other amethyst mats in the past and have been impressed with them. The customer service is also underwhelming. I have had to send 5 emails over the course of several days and have yet to have a return issues. The company is trying to persuade me into keeping the product and is not honoring their return product.
16 de dezembro de 2025
Avaliação não solicitada
I’m so glad I made this purchase
I’m so glad I made this purchase. I have been using my PHYMAT daily since I got it. I use it before bed as it helps me relax and get a good sleep.
I am dealing with Lyme disease and I purchased the mat to help with inflammation and mitochondrial health.
13 de outubro de 2025
Resposta da PHYMAT
Thank you for sharing your experience! We’re so happy to hear that your PHYMAT has become part of your daily routine and is helping you relax and sleep better. Wishing you continued comfort and wellness on your healing journey. 💛
All good...
22 de agosto de 2025
Resposta da PHYMAT
Thank you for your feedback! We’re glad to know everything went well and truly appreciate your support.
Resposta da PHYMAT
Thank you for sharing your experience! We’re so happy to hear the mat helps you relax and enjoy some well-deserved comfort.
Still good works well.
29 de julho de 2025
Resposta da PHYMAT
Thank you for your feedback! We’re glad to hear the mat is still working well for you.
Resposta da PHYMAT
Thank you for sharing! We’re so happy to hear the mat helps you feel so relaxed.
Mat is great but one cotton cover was…
Mat is great but one cotton cover was bad, and I just got a $20 bill from usps for customs when I already pd you shipping fees!!!
21 de maio de 2025
Resposta da PHYMAT
Thank you for your feedback and for your recognition of the PHYMAT mat. Regarding the two concerns you mentioned, we’ve looked into them. The extra cotton cover you ordered seems to have a smoke smell, which may have happened during transit — we sincerely apologize for this and have already issued a full refund for the cover.
As for the customs fee, since your shipping address is on an island, our US warehouse couldn't deliver directly, so we arranged international shipping. The shipping fee paid on our website covers only shipping, not customs charges, which are handled by local authorities. We apologize for the inconvenience and appreciate your understanding.
Resposta da PHYMAT
Thank you for your support, Tomeka! We're happy to hear you're enjoying your PHYMAT and using it regularly.
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