Disappointed
Prints were great; frames were of such cheap quality. So disappointed given how much I paid. I will not purchase again.
Update: I really appreciate the response and customer service to my dissatisfaction. As a small and new company, I know this is just the beginning and everything is a work in progress. My concern was that the frame was very, very light, completely plastic-like and not sturdy at all.
Resposta da Piezā
Hi Nana, we are really sorry that you were disappointed with our framing quality. We are a very small company still, and we are working towards improving all aspects of our products and service including framing. We would love to know more about what was it that you didn't like so that we can find a better solution for the future. I have moved ahead and refunded you for the framing costs of your order, hope this at least improves your experience.
Carolina
co-founder and creative director
