PiggyBank Avaliações 

394
•
O TrustScore é 2 de um total de 5

1,9

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Offered redress 4 YEARS ago! Still not received anything, no response to emails sent directly or through resolver

Avaliado com 2 de um total de 5 estrelas

Not been able to access their website for nearly 2 months now, how they can sustain their company when they can't offer any loans makes no sense. How long does it take to make these changes? They had... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Recently updated features earned them the 5th star - fastest underwriting process I've experienced and now able to view countdown to money being transferred after being approved. One of the most effic... Ver mais

Avaliado com 1 de um total de 5 estrelas

yet again hannah at piggybank does not take the time to read my reviews .your feedback does not cover my review .very bad company extortion rates lets call it kraysbank .please if your reading this do... Ver mais

Detalhes da empresa

  1. Dinheiro e Seguros

Informação fornecida por fontes externas variadas

If you've had an unexpected expense, and are looking for a short term loan between £100 and £1000, PiggyBank may be able to help! We offer payday loans and instalment loans over 7 days to 5 months.


Informações de contato

1,9

Ruim

O TrustScore é 2 de um total de 5

394 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,9

Todas as avaliações

(394)

0 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great Company

First class company to do business with. Website straight forward and easy to navigate. Excellent rates and swift decisions make borrowing a doddle!

11 de fevereiro de 2019
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Very high interest rates

They’re just legal loan sharks

11 de fevereiro de 2019
Avaliação não solicitada
logotipo da PiggyBank

Resposta da PiggyBank

Hi Liam,

Thank you for your feedback.

We like to remind our customers that they will only ever pay interest for the amount of time the loan is open for - if you are borrowing £100.00 for a week, you'd only pay £5.60 in interest.

Before signing the loan agreement, or even completing the application, we'd let you know the amount of interest and the total amount repayable.

For more information on how interest is calculated, you can look at our FAQ page - https://www.piggy-bank.co.uk/help/general-enquiries/ You can also call us on freephone 08002061560 to discuss this further.

Thanks,

Hannah

Avaliado com 1 de um total de 5 estrelas

Awful

Absolutely terrible interest

6 de fevereiro de 2019
Avaliação não solicitada
logotipo da PiggyBank

Resposta da PiggyBank

Hi Gary,

Thanks for your feedback.

We let our customers know the total amount of interest repayable before application, and any early repayments made will reduce the total amount to pay. We also send messages to remind customers that early payments will reduce the interest.

As a responsible lender, we also advise that our loans are only intended for short-term unexpected expenses, so the loan should not be open for longer than 5 months. You'd only pay interest for the time the loan was open for.

If you wish to discuss this further, we are happy to arrange a callback, or you can reach us on freephone 08002061560.

Kind regards,

Hannah

Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent - simple straightforward application, website easy to navigate unlike some.

29 de janeiro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, helpful and friendly, dealt with my application, would definitely recommend to friends and family

24 de janeiro de 2019
Avaliação não solicitada
logotipo da PiggyBank

Resposta da PiggyBank

Hi there,

Thank you for leaving a review!

We're so glad you found you received high-quality and friendly service. Our Customer Care Team's main aim is to provide the right outcome to all of our customers queries and help in anyway that they can, so I will pass on the positive feedback.

Have a great day,

PiggyBank

Avaliado com 5 de um total de 5 estrelas

Brilliant professional and the best…

Brilliant professional and the best loan company I've used. Always there to help so easy to use and I couldn't rate this company anymore.

22 de janeiro de 2019
Avaliação não solicitada
logotipo da PiggyBank

Resposta da PiggyBank

Hi there,

Thanks so much for your 5 star review!

We're so glad to hear that you've received such great service, its always been our aim to be the best short term lender! It's great that you found the application process simple , we try our very best to be completely transparent about the loan terms and repayment information.

Have a great day,

PiggyBank

Avaliado com 1 de um total de 5 estrelas

they refused loan when I went to apply again

I borrowed £1000 from Piggybank, I paid early , tried to borrow again and I was refused a loan, Won't bother applying for a loan of them again

19 de janeiro de 2019
Avaliação não solicitada
logotipo da PiggyBank

Resposta da PiggyBank

Hi Sonia,

Thanks for your feedback, and I'm sorry to hear you feel this way.

We complete numerous checks on every application to ensure we continue to lend responsibly. Lots of elements make up this assessment, so we can't guarantee that a second application will always be successful.

You should be able to reapply in 14 days, though if you'd like to discuss this further, you can email applications@piggy-bank.co.uk or call freephone 08002061560.

Thanks,

Hannah

Avaliado com 5 de um total de 5 estrelas

Helped me out when other lenders refused.

Gave me a chance when other lenders wouldn't! They accepted me based on my ability to repay, not an arbitrary number/score.

I had a very poor credit history due to a recent job change and high borrowing over the christmas period, even though I always repaid my credit on time I was turned down by other lenders that were happy to lend to me previously, but let me down when I had an emergency cash shortage.

The sign up process took less than half an hour and the application was straightforward with easy to understand fees and terms.

I have borrowed 100 pounds for only one week which has cost me just over 5 pounds! That is not the extortionate amount you would expect based on common misconceptions on short term loans!
When used correctly and paid on time, they can really help people out in emergencies!

19 de janeiro de 2019
Avaliação não solicitada

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