PiktochartAvaliações 

221
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have enjoyed using Piktochart for school this past year. I had not planned to renew my subscription due to not needing it anymore and was charged for another year when it automatically renewed accor... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I needed to come up with an infographic, and realized that Piktochart already allows AI-generated infographic where I can specify the topic, or via my original content - and AI will handle the res... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Piktochart is a really easy-to-use tool. I really love the fact that I can create a wide variety of designs, from images, brochures, presentations, to videos powered by AI... Also the tool saved me a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I've been using Piktochart for a while now, mostly for infographics and presentations and the templates are what got me hooked. They're built for content heavy work and they actually hold up once... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de software

Escrito pela empresa

Piktochart is an all-in-one graphic design tool for creating infographics, presentations, reports, social media graphics, posters, and prints as well as an online video editor. With focus on information design, you can easily turn content and data into a visual story or edit videos for social media.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

221 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(221)

105 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

From Canva Addict to PikToChart Fanatic

If you like to cut to the chase, here it is: PikToChart is a phenomenal tool that belongs in everyone’s toolbox—whether you’re creating documents, reports, presentations, flyers, social media posts, or more. Every issue mentioned in earlier reviews, even those from just a month ago, has been resolved.

A word of caution, though: with the free version, you can only download PNG files. If you need a PDF or PowerPoint export, you’ll have to upgrade to the Business plan, which costs $49 per month. For comparison, I was paying $15 per month for Canva—an app I was obsessed with—until I discovered PikToChart. The difference? Canva is to PikToChart what The Cat in the Hat is to War and Peace.

Now, let’s be clear: calling me a “novice graphic designer” would be generous. Yet, my first attempt with PikToChart resulted in a well-crafted, gorgeous proposal—or so I thought, until my second project: a cover letter for a job application. The letterhead? Stunning. I made a tiny tweak to a template, and just like that, I had a polished, professional design I’m proud to call my own. And I’ve barely scratched the surface of what this tool can do.

So far, my favorite feature? The way a photo snaps into place when replacing one in a template. And don’t even get me started on the Masked feature—it’s a game changer. Next on my list? Designing an elaborate table. I can’t wait.

Frustrations? Minimal. Challenges? Quickly addressed. The Help function connects you directly with the developers, and they respond fast—like, really fast. Middle of the night? I got a reply within minutes. Mid-afternoon? Same deal. It feels like they’re updating the product daily. Every time I notice a gap, it’s already being filled.

Bottom line: Am I thrilled about spending $49 a month while living on Social Security Retirement? Not exactly. But is it worth skipping groceries the week the payment hits my account? Honestly… maybe. Yes, it’s that good.

23 de março de 2025
Avaliação não solicitada
logotipo da Piktochart

Resposta da Piktochart

Thank you for leaving us this kind review, Bonnie! We're so glad that our tool resonated with you and you've had a pleasant experience so far. We greatly appreciate your support for our product and thank you for helping us to continue improving Piktochart for you and many others. If you ever need a hand, we're always here for you. Cheers!

Avaliado com 5 de um total de 5 estrelas

Excellent product

Excellent product. Been very useful in my projects and extremely intuitive designs that anticipate my needs cutting a lot of ideation time.

19 de março de 2025
Avaliação não solicitada
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Resposta da Piktochart

Thanks for sharing your positive experience with Piktochart and we're glad to hear this! If you ever need a hand, feel free to reach us anytime. Cheers!

Avaliado com 5 de um total de 5 estrelas

Service is great

Service is great! I judge a business by how well they will resolve an issue when it comes up. It's one thing to sell a good product and another to provide fast, friendly, and accurate service. I was pleasantly surprised I didn't have to battle with them to correct a mistake that I made! Thank you Piktochart!

12 de março de 2025
Avaliação não solicitada
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Resposta da Piktochart

Thank you for the positive review and we're grateful for the kind words! We're always here for you if there's anything!

Avaliado com 5 de um total de 5 estrelas

They went above and beyond to…

They went above and beyond to accommodate my request. The platform was super user friendly. My first kick at the can with this and they made me feel like a pro!

4 de março de 2025
Avaliação não solicitada
logotipo da Piktochart

Resposta da Piktochart

Thank you for the kind review and we're glad to hear about your experience. We hope you'll continue to enjoy using Piktochart and if you ever need a hand, we're always here for you!

Avaliado com 5 de um total de 5 estrelas

Daniella has been excellent about how…

Daniella has been excellent about how she helped me to retrieve the work in my workspace.
Very pro-active and responded to all my messages on time

3 de fevereiro de 2025
Avaliação não solicitada
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Resposta da Piktochart

Thank you for this positive review, Felix! We're glad to hear about your experience with Daniella and will surely pass along this encouraging message to her. Feel free to reach out to us if you ever need any assistance!

Avaliado com 5 de um total de 5 estrelas

User-friendly and customer service-friendly

I LOVE this site. Use it for chore charts for my kids, their school projects, and my undergrad school projects. User-friendly and makes you feel like you have design skills. Also, the customer service is top-notch, which is RARE. They are prompt, efficient, and kind. Great company.

6 de janeiro de 2025
Avaliação não solicitada
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Resposta da Piktochart

Thank you for this positive review, Haley! We loved hearing how you're using Piktochart and we're glad to continue supporting your journey with us. Feel free to reach us if you ever need any assistance!

Avaliado com 5 de um total de 5 estrelas

Refund Issues

I had a challenge with the service and this was resolved in a timely manner; with all the funds reimbursed. Though I was initially dissatisfied, the management of Piktochart made it their duty to ensure I am pleased with the service.

Many thanks to the Piktochart team for the confidence building approach to service delivery!

Miki

24 de dezembro de 2024
Avaliação não solicitada
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Resposta da Piktochart

Hi Gilbert, thank you for the review and we're glad to hear that we were able to resolve the issue. Once again, we apologize for the inconvenience caused and we hope to continue supporting your journey with us at Piktochart. Feel free to reach out if you ever need any assistance!

Avaliado com 5 de um total de 5 estrelas

It’s very helpful and easy to use

It’s very helpful and easy to use

25 de novembro de 2024
Avaliação não solicitada
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Resposta da Piktochart

Thank you for taking the time to leave us this positive review! We're glad to hear about your experience and we're always here if you ever need a hand. Cheers!

Avaliado com 5 de um total de 5 estrelas

Great Customer Service

Great Customer Service! Representatives were able to transfer projects between personal/business accounts and change billing accordingly. Super smooth process and quick turnaround.

15 de novembro de 2024
Avaliação não solicitada
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Resposta da Piktochart

Thank you for taking the time to leave us this positive review, Elaine! We're glad to hear about your experience and we're always here if you ever need a hand. Cheers!

Avaliado com 5 de um total de 5 estrelas

WOW They are the best

WOW! They got back to me right away, I didn't have to sit around and wait, they also answered my question.
Give them a 5 star they deserve it!

6 de novembro de 2024
Avaliação não solicitada
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Resposta da Piktochart

Thank you for taking the time to share this positive review and we appreciate it, Alyssa! If you ever need a hand, feel free to reach out and we're here for you!

Avaliado com 5 de um total de 5 estrelas

User friendly interface & Great support team

It has a user-friendly interface with lots of charts and templates.
The main difference between Pikochart and the others, in my view, is its strong customization tools and Its support team.

30 de outubro de 2024
Avaliação não solicitada
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Resposta da Piktochart

Thank you for taking the time to leave us this positive review, Sattar! We're glad to hear about your experience and if you ever need a hand, feel free to reach us anytime.

Avaliado com 5 de um total de 5 estrelas

Great customer service

I liked the options of Piktochart to start with. I found the one template that I really liked and got started. I ran into some issues with auto formatting because I was using an older browser. So I wrote customer service for help and Alison from Piktochart was awesome as she wrote back and forth with me many times until we figured it out and I got the copy that was just rightI Thank you so much for taking the time to assist me and get the document that I was really happy with :)

17 de setembro de 2024
Avaliação não solicitada
logotipo da Piktochart

Resposta da Piktochart

Thank you for taking the time to write us this positive review, Brian! We're glad to hear about your experience with Piktochart and will relay your encouraging message to Alison. As always, feel free to reach us if you ever need any help!

Avaliado com 5 de um total de 5 estrelas

Fast Support for New User

As a new user I thought an infographic I had been working on for over an hour was lost. I contacted Piktochart Support and Carmen followed up twice including an email with my saved work. Thank you Carmen1

24 de julho de 2024
Avaliação não solicitada
logotipo da Piktochart

Resposta da Piktochart

Thank you for the kind review, Mary! We're glad to hear that we were able to resolve your issue and we'll relay your positive feedback to Carmen. Feel free to reach us if you ever need a hand. Cheers!

Avaliado com 5 de um total de 5 estrelas

Piktochart has been awesome since day 1.

I've been using Piktochart since 2012, and it's been an awesome experience. The software has been incredibly beneficial for my use case! The updates and improvements that they've rolled out since launch have always been impressive, effective, and forward-thinking. I will continue to be a Piktochart user, and a big fan!

11 de julho de 2024
Avaliação não solicitada
logotipo da Piktochart

Resposta da Piktochart

We're grateful for your encouraging review and longstanding support, Brooke! We're glad to have been a part of your use case for more than a decade and hope to continue that journey with you. If you ever need a hand, feel free to reach us anytime. Cheers!

Avaliado com 4 de um total de 5 estrelas

Great experience for someone new to this technology.

The customer service has ben very friendly and really helpful. As someone who does not intuitively understand technology, I've appreciated their easy-to-understand and timely responses. The only reasons I haven't given it a five is that I find they don't have a great selection of images.

2 de julho de 2024
Avaliação não solicitada
logotipo da Piktochart

Resposta da Piktochart

Hey Maxine, thank you for taking the time to leave us this review! We're glad to hear about your experience with our customer service and took note of your feedback about our selection of images. If you ever need a hand, feel free to reach us anytime. Cheers!

Avaliado com 5 de um total de 5 estrelas

Piktochart answered my query very…

Piktochart answered my query very promptly.
They also made some suggestions that I was contemplating.
This was my first time on Piktochart, and the experience was extremely memorable.
They have an incredible team!

27 de junho de 2024
Avaliação não solicitada
logotipo da Piktochart

Resposta da Piktochart

Thank you for the kind review, Kuldip! We're glad to be able to support you and feel free to reach us if you ever need a hand. Cheers!

Avaliado com 5 de um total de 5 estrelas

Quickly learn the basics

With only a few hours under my belt it was an easy decision to purchase the software. We are a non-profit and every penny we spend is scrutinized. My boss was impressed with what I was able to do in an hour to turn what was boring data into something fun to look at and read. Thanks
Kippy

10 de junho de 2024
Avaliação não solicitada
logotipo da Piktochart

Resposta da Piktochart

Hey Kippy, thank you for the positive feedback and we're glad to hear how Piktochart is beneficial for your work. If you ever need a hand, feel free to reach us!

Avaliado com 1 de um total de 5 estrelas

Piktochart offers a free site to waste…

Piktochart offers a free site to waste all your time working on a project for school but won't allow you to save your work in order to submit it. I have wasted 3 days working on an assignment for university to be told I can't access it without paying $288 for a yr or $50 a month!! FOR ONE INFOGRAPH FOR SCHOOL!! I will never use this site again. EAT AN EGGPLANT YALL SUCK

28 de maio de 2024
Avaliação não solicitada
logotipo da Piktochart

Resposta da Piktochart

Hey Amie, we're sorry to hear about your experience. We've reached out to you for further clarification that you'd be eligible for our Edu plan as a student. If there are any other ways we can support you, do let us know.

Avaliado com 5 de um total de 5 estrelas

User-friendly platform

User-friendly,

16 de maio de 2024
Avaliação não solicitada
logotipo da Piktochart

Resposta da Piktochart

Hey Juan, thank you for the positive feedback and we're glad to hear this! Cheers!

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