Pinkcolada Avaliações 

246
•
O TrustScore é 1.5 de um total de 5

1,3

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

SCAM. It has been 2 months and my order never arrived. DO NOT ORDER!!! I AM REPORTING THEM - WILL FILE LEGAL COMPLAINTS.

Avaliado com 1 de um total de 5 estrelas

Product itself seems like decent quality however it’s quite expensive and sizing is super off. I read a lot of reviews before purchasing. I’m a standard size M/au10 and ordered XL. Website states free... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I placed an order on March 6, 2024. My credit card was charged, however i never recieved a tracking number or my items. I have reached out via Email, Instagram Dm, and the Shop app i used to purchase.... Ver mais

Avaliado com 1 de um total de 5 estrelas

Placed an order 2 weeks ago shipping was meant to be 3-6 days and have had no update or tracking provided. Reached out via email and through the website and have had no response. Terrible customer ser... Ver mais

Detalhes da empresa

  1. Loja de roupas de banho
  2. também em
  3. Loja de moda feminina
  4. Loja de Roupas
  5. Loja de Roupas de Praia

Escrito pela empresa

Pinkcolada is Australia's Go-to online Bikini store! Shop a wide range of gorgeous bikinis, swimwear and bathers. Browse our range of high waisted bikinis, one piece swimsuits, plus size bikinis & more!


Informações de contato

1,3

Muito Ruim

O TrustScore é 1.5 de um total de 5

246 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Todas as avaliações

(246)

0 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service! Beautiful bikinis and they fit well! Highly recommended.

21 de fevereiro de 2021
logotipo da Pinkcolada

Resposta da Pinkcolada

Hi Patricia,

Thank you for the kind words. Glad to know that you are happy with your overall shopping experience with us.

Avaliado com 2 de um total de 5 estrelas

I ordered 3 separate pieces in October…

I ordered 3 separate pieces in October and it took until January and 3 emails chasing up until I received all of my items following a series of mistakes in the company's ordering procesd. Although all staff were polite, apologetic and responded quickly.

21 de fevereiro de 2021
Avaliado com 1 de um total de 5 estrelas

Poor customer service. Expensive. Size up.

Product itself seems like decent quality however it’s quite expensive and sizing is super off. I read a lot of reviews before purchasing. I’m a standard size M/au10 and ordered XL. Website states free exchanges but when I tried to do this, I was asked to send back at my own cost and customer service is extremely slow at responding. It’s been over a week now, might as well just keep it 🙄

20 de fevereiro de 2021
logotipo da Pinkcolada

Resposta da Pinkcolada

Hi Lilian,

Sorry for the communication delay over the weekend. We have responded to your recent email.

l can see that an exchange has been processed and the return label was emailed to you to cover the cost of your return.

I hope this solution suits you.

Avaliado com 5 de um total de 5 estrelas

A+ Customer care

The customer care and service is very good. Jacklyn has gone above and beyond helping with questions and queries. I would shop with Pinkcolada again.

13 de fevereiro de 2021
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Resposta da Pinkcolada

Hi Nyssa,

Thank you for sharing your experience with us. Glad to know that we were able to provide you great customer service.

Have a lovely day!

Avaliado com 5 de um total de 5 estrelas

Review!

After making my first purchase through pinkcolada, and unfortunately having half of it missing, the team at pinkcolada were amazing at helping resolve the problem. They kept constant open communication, and worked as fast as possible to sort everything out.
Once all my items arrived, they were of amazing quality, and fit perfectly!
I will definitely be making future purchases!

13 de fevereiro de 2021
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Resposta da Pinkcolada

Hi Danielle,

Thank you for sharing your experience with us. We are glad that you are satisfied with the assistance that our Customer Service team has provided.

Avaliado com 5 de um total de 5 estrelas

They do not fit me

Yes a good fit
Love them

13 de fevereiro de 2021
logotipo da Pinkcolada

Resposta da Pinkcolada

Hi Naomi,

Thank you for reaching out to us. You may lodge an exchange within 14 days from the delivery of your parcel.

Please enter your order # and email here to initiate an exchange: https://pinkcoladareturns.returnscenter.com/

Avaliado com 5 de um total de 5 estrelas

Customer service was excellent

Customer service was excellent. I had sent an email regarding the issue and they resolved it really quickly and at eased. Definitely recommend the service.

12 de fevereiro de 2021
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Resposta da Pinkcolada

Hi Marjie,

Thank you for sharing your amazing experience with us.

Avaliado com 5 de um total de 5 estrelas

Perfect !

Everything is perfect. Swimwears are amazing !

10 de fevereiro de 2021
logotipo da Pinkcolada

Resposta da Pinkcolada

Hi Samantha,

Thank you for the kind words. Enjoy your lovely swimwear!

Avaliado com 5 de um total de 5 estrelas

Great quality and fast delivery

Great quality and fast delivery. Excellent customer service too, thanks Pinkcolada!

8 de fevereiro de 2021
logotipo da Pinkcolada

Resposta da Pinkcolada

Hi Rachael,

You are very much welcome! Your feedback is very much appreciated.

Thank you for sharing your amazing experience with us.

Avaliado com 4 de um total de 5 estrelas

Swimmers are good quality although the…

Swimmers are good quality although the cup size is a little bit too small. I’m not sure whether I would size up or not.

7 de fevereiro de 2021
logotipo da Pinkcolada

Resposta da Pinkcolada

Hi Ellie!

Glad that you are happy with the quality of our swimwear.

The sizes on our size guide cover the overbust. You are still eligible for a return, you may still lodge a return for store credit and reorder for a size up.

Please message us at support@pinkcolada.com.

Avaliado com 5 de um total de 5 estrelas

Great quality product

Great quality product. Their bikinis are the most flattering I have come across.

5 de fevereiro de 2021
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Resposta da Pinkcolada

Hi Emma!

Thank you for sharing your amazing experience with us.

We are glad that you are happy with your purchase.

Avaliado com 5 de um total de 5 estrelas

I absolutely love these swimsuits,

I absolutely love these swimsuits,
I have bought multiple bikinis from here,
I haven’t sized up or down in any of the sizes,
I always buy a size 8,
Perfect sizes . Love these bikinis

3 de fevereiro de 2021
logotipo da Pinkcolada

Resposta da Pinkcolada

Hi Sarah!

Thank you for your kind words. Glad to know that our bikinis fit you perfectly!

Rest assured that you can rely on us in providing comfortable and true to size swimwear for your future purchases.

Avaliado com 3 de um total de 5 estrelas

The only reason I haven't given 5 stars…

The only reason I haven't given 5 stars is it has taken a year to receive the bikini top. I had ordered it 2 sets of bikinis back in late Jan 2020. I received the ordered promptly in early Feb all except 1 bikini top. No message was included in the shipment. I contacted and was then advised thta it was out of stock. I received a swift response and advised it would be shipped immediately. I received it this week- 1 year on. I understand COVID hit it just would have been better to receive an email advising the delay.

2 de fevereiro de 2021
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Resposta da Pinkcolada

Hi Tina,

Thank you for sharing your experience with us.

We will do our best to improve the communication. We appreciate your feedback.

Thanks again!

Avaliado com 5 de um total de 5 estrelas

Love the quality of the products and…

Love the quality of the products and the fit is perfect. Customer service was great when I made a mistake to help fix it all up for me.

1 de fevereiro de 2021
logotipo da Pinkcolada

Resposta da Pinkcolada

Hi Jessica!

We appreciate your feedback! We are happy to know that you are satisfied with the quality of our swimwear and customer service.

Have a lovely evening!

Avaliado com 5 de um total de 5 estrelas

I think i have about 4 pairs of colada…

I think i have about 4 pairs of colada bikinis. I just love the cut of the bottoms they are the perfect fit & so flattering. Highly recommend 👌🏼

30 de janeiro de 2021
logotipo da Pinkcolada

Resposta da Pinkcolada

Hi Emily!

Thank you for making Pinkcolada your go-to online shopping site for your bikinis.

We are happy to know that they are the perfect fit!

Thank you!

Avaliado com 4 de um total de 5 estrelas

definitely recommend buying from this brand

the bathers are extremely good quality and are exactly as they looked in the website. however, it was my first time ordering from their site and I got a bikini top that was slightly too big. the exchange process was a bit of a hassle. but otherwise, I would definitely recommend buying from this brand.

30 de janeiro de 2021
logotipo da Pinkcolada

Resposta da Pinkcolada

Hi Shanika!

Thank you for sharing your experience with us.

We will keep your feedback in mind to improve our return system.

Avaliado com 4 de um total de 5 estrelas

My product arrived fairly quickly

My product arrived fairly quickly, which was great. However both the top and bottoms didn't quite fit. It was my normal size but both were slightly small / tight. Unfortunately did not have this style in the next size up available. It's a shame because the fabric seemed nice and thick and was a very pretty print. Would definitely buy again in the next size up if available. Also, the returns process was super easy and did not have to pay for it too which was fabulous!

30 de janeiro de 2021
logotipo da Pinkcolada

Resposta da Pinkcolada

Hi Rebecca!

Thank you for sharing your experience with us.

Sorry that the style you love was not available at the time of your purchase. If you like, we can notify you via email when they are back in stock. :)

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