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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I found the website to be very helpful, as I was putting together a necklace for my granddaughter. It was easy to play with the design and see the finished product. In addition, because I am in the U... Ver mais

Avaliado com 4 de um total de 5 estrelas

I absolutely adore my ring. I'd buy an awful lot more if they weren't so expensive! The rings aren't too bad price-wise, but the necklaces and bracelets are crazy prices! Customer service is superb, t... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ordering was easy and the package arrived very quickly. The three thin rings were beautiful and look great either by themselves or together with my multi colour thick ring. Now need to decide which ea... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Oh wow I’m delighted with my first ring from Pinnole, it’s absolutely stunning. 😍 I’ve already placed another order to grow my collection! 🌈

Detalhes da empresa

  1. Joalheria
  2. Loja de Acessórios de Moda

Escrito pela empresa

We strive to inspire creativity in individuals, helping them in connecting to their inner child and getting back to playfulness through jewellery. Founded in London in 2024 by Sicilian artist Simona Costanzo, PINNOLE offers 925 sterling silver and hand-painted enamel jewellery that can change and grow with you everyday.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

75 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great service and great product

Great service and great product

2 de agosto de 2025
logotipo da Pinnole

Resposta de Pinnole

Ciao Anna, thank you so so much!
We really appreciate the support and can't wait to have you again in our Playground! 😊

Avaliado com 5 de um total de 5 estrelas

I was delighted with my earrings

I was delighted with my earrings, love the colours

5 de julho de 2025
logotipo da Pinnole

Resposta de Pinnole

Ciao Wendy, thank you so so much!
We really appreciate the support and can't wait to have you again in our Playground! 😊

Avaliado com 5 de um total de 5 estrelas

Fabulous product and amazing service

Fabulous product and amazing service. I ordered the wrong size… my fault, and the response I had was immediate and the refund was super quick. My new rings are perfect and a lot of fun!

25 de junho de 2025
logotipo da Pinnole

Resposta de Pinnole

Ciao Charlotte, thank you so so much!
We really appreciate the support and can't wait to have you again in our Playground! 😊

Avaliado com 5 de um total de 5 estrelas

Beautifully crafted rings

The rings are beautiful and the colours are fun and vibrant. Ideal to wear as a stack. The size is as advertised and fit exactly as I expected. I received the rings packed in a lovely box, each in their own slot, perfect to store them safely when not in use.

30 de junho de 2025
logotipo da Pinnole

Resposta de Pinnole

Ciao Dalia, thank you so so much!
We really appreciate the support and can't wait to have you again in our Playground! 😊

Avaliado com 3 de um total de 5 estrelas

taxes are too heavy and didn't know…

taxes are too heavy and didn't know previously it would be !

18 de junho de 2025
logotipo da Pinnole

Resposta de Pinnole

Ciao Nathalie,
Thanks so much for your feedback. We’re truly sorry to hear you were caught off guard by the additional customs charges.

Unfortunately, taxes and duties are set by local authorities and are completely out of our control. That said, we always try to be as transparent as possible: on our Shipping Policy, we clearly mention that, where applicable, customers are responsible for any import duties or customs fees.

We totally understand how frustrating unexpected costs can be, and we're always here to help clarify anything before or after your order.
Please don’t hesitate to reach out if you have any further questions, we’re here for you 💛

Avaliado com 5 de um total de 5 estrelas

Really special gift for 17 year old friend

Really special gift for friend...beautifully packaged and lovely quality ❤️

20 de junho de 2025
logotipo da Pinnole

Resposta de Pinnole

Ciao Janice, thanks for this lovely review.
So happy to see you appreciate the quality of our pieces and our packaging too.
Can't wait to see you in our Playground again! 😊

Avaliado com 5 de um total de 5 estrelas

Amazing company

Amazing company, excellent customer service and product

13 de junho de 2025
logotipo da Pinnole

Resposta de Pinnole

Ciao Rob, thank you for the kind words. We really appreciate your support.
If you need another gift you know where to find us! 😊

Avaliado com 4 de um total de 5 estrelas

Ooo! Pretty Spotty Ring!

I absolutely adore my ring. I'd buy an awful lot more if they weren't so expensive! The rings aren't too bad price-wise, but the necklaces and bracelets are crazy prices! Customer service is superb, too! Just in the process of saving up, now! I'll be back!

5 de junho de 2025
logotipo da Pinnole

Resposta de Pinnole

Ciao Daisy, thank you so much for your lovely words. We’re thrilled to hear you adore your ring and that you’ve felt supported by our customer care team!

We totally understand where you're coming from and truly appreciate your honesty. We pour a lot of care into ensuring every piece is made with the highest quality materials and craftsmanship, while doing our very best to keep our prices as accessible as possible, especially when compared to similar pieces in the market.

We’re so happy to hear you're already thinking of coming back for more.
We’ll be here when you’re ready 🌈

Thanks again for being part of our Playground!

Avaliado com 5 de um total de 5 estrelas

Love my rings!

Love my rings!
Great service. I ordered the wrong size and they made it so easy for me to return them get the correct the size.

27 de maio de 2025
logotipo da Pinnole

Resposta de Pinnole

Hi Reanon, thank you for your lovely review.
It's been a pleasure and we can't wait to see you in our Playground again! 😊

Avaliado com 5 de um total de 5 estrelas

Fantastic experience overall

Absolutely love the shop, the idea, the experience of shopping, the personal touch, the colours, the packaging. Truly a brand to remember :)

27 de maio de 2025
logotipo da Pinnole

Resposta de Pinnole

Ciao Andy, thank you so much for your kind words
This is exactly the kind of support that makes all our hard work feel so worth it! 🥹
We’re truly grateful to have you in our community.

Avaliado com 5 de um total de 5 estrelas

One Happy Customer!!

Love, love my rings!!
I wanted something special, something that was different and I definitely got that. Couldn't be more delighted with my rings. If like me you are thinking will I, should I buy them. WELL DO, you'll not be disappointed. My rings fit perfect and come well packaged with a beautiful keepsake box.
Thank you

3 de junho de 2025
logotipo da Pinnole

Resposta de Pinnole

Ciao Helen, thank you so so much!
We really appreciate the support and can't wait to have you again in our Playground! 😊

Avaliado com 5 de um total de 5 estrelas

Every thing perfect

Every thing perfect

19 de maio de 2025
logotipo da Pinnole

Resposta de Pinnole

Ciao Susan, thank you for taking the time to leave a review.
We're so happy your experience was perfect! 😊

Avaliado com 5 de um total de 5 estrelas

I need more fingers

I need more fingers because I want to wear all my new rings. Bought lots of the bright enamel rings in different colours. They are beautifully made and such gorgeous colours.

Fast delivery and really good communication when 1 was not in stock but they kept me updated with progress.

27 de abril de 2025
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Resposta de Pinnole

Ciao Ady, thank you for a beautiful review.
We would all really need many more fingers! 😄

Avaliado com 5 de um total de 5 estrelas

Beautiful jewellery

Joyous, bright and gorgeous products. Great quality. Gave a ring and bracelet as a gift to my niece and she absolutely loves them. Had such great customer service when I needed to change the size. Would highly recommend.

23 de março de 2025
logotipo da Pinnole

Resposta de Pinnole

Ciao Kevin, thanks for the lovely review.
It brings us so much joy to know we made someone happy, even more so when it comes to gifts!
We appreciate your kind words 😊

Avaliado com 5 de um total de 5 estrelas

Helpful when I asked for information

Helpful when I asked for information. Arrived promptly in a beautiful box. With stickers!

21 de março de 2025
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Resposta de Pinnole

Ciao Georgina, thanks for your review.
So happy to read you loved our packaging and our service!

Avaliado com 5 de um total de 5 estrelas

Fantastic rings fantastic colours

Fantastic rings fantastic colours, I‘ve been waiting for so long for such a design and finally YOU are here!!! 😂
And a really very nice und uncomplicated and quick Chat-Service!!
I‘ll be back again soon on your Shop!

13 de março de 2025
logotipo da Pinnole

Resposta de Pinnole

Ciao Anja, thanks so much really!
It means the world to us 😊

Avaliado com 5 de um total de 5 estrelas

Fantastic products

Fantastic products, exactly as shown in pictures. The sizing is a bit difficult to figure out though.
The shipping is very long from Europe.

11 de março de 2025
logotipo da Pinnole

Resposta de Pinnole

Ciao Luke, thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that you love our products and that they met your expectations.

We understand that sizing can sometimes be tricky, and we’re always looking for ways to improve our size guide to make the process easier. If you ever need assistance with sizing in the future, our team is happy to help!

Regarding shipping times, we truly appreciate your patience.
As we ship from UK, international delivery can sometimes take longer than we’d like.
At the moment the shipping time to US is 5-7 working days. However, do rest assured we’re constantly working on optimising this.

We truly appreciate your support and hope to see you again soon on our jewellery Playground!

Avaliado com 5 de um total de 5 estrelas

The very pretty ring I had purchased…

The very pretty ring I had purchased was so lovely that I bought 2 beads to match for a bracelet. They are gorgeous too.

27 de fevereiro de 2025
logotipo da Pinnole

Resposta de Pinnole

Ciao Janine, thanks for another lovely review.
We're happy to see you back to our Playground already! :)

Avaliado com 5 de um total de 5 estrelas

Beautiful products and excellent customer service

I found this company through an instagram advert and despite the fact I didn't need any new jewellery I was attracted by the beautiful colours and items that were advertised.
My experience was top notch from start to finish. My item arrived within days and it was packaged in really high quality and fun packaging. There was a hand written note with my item which meant so much and made me feel valued as a customer.
I loved my item but felt it just wasn't quite the right fit so I emailed Marco and within minutes he had organised my return and even allowed me to use my welcome discount on my new order. The customer care with this company is above and beyond. It all goes to show this a business that really cares about its product and its customers! I highly recommend the products and the company and will definitely be back when I need to send presents or just fancy something new myself! A 5 star find!

30 de janeiro de 2025
logotipo da Pinnole

Resposta de Pinnole

Ciao Kelly, thank you so so much for your kind words!
It really means the world to us.
Can't wait to see you again in our jewellery playground :)

Avaliado com 5 de um total de 5 estrelas

Beautiful rings

I absolutely love these rings. The price point is really good and the quality seems great. I had an issue on the site and contacted them on Instagram and they dealt with it immediately. I'd love to give five stars but I find the size range a bit disappointing. I really wish they did larger sizes. Apart from that though they are great!

Edited: I've changed my review to five stars now that they've expanded their size range.

14 de janeiro de 2025
logotipo da Pinnole

Resposta de Pinnole

Ciao Aoife, thanks so much for taking the time to write this lovely review!
We hear you and we can already tell you we're working on larger sizes and they will be out very soon! :)

Edit 27 Mar 2025
As promised, our range has now grown to five sizes up until UK U - US 10 1/4.
Thank you so much for your feedback Aoife!

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