PIRATE.COM - Rehearsal Studios Avaliações 

823
•
O TrustScore é 2.5 de um total de 5

2,7

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I used to use them all the time. I’ve come back and found my account flagged for deletion, my booking for tomorrow morning cancelled and no way to resolve it in time. Over priced for automated room bo... Ver mais

Avaliado com 4 de um total de 5 estrelas

The studio itself was in fairly good condition with backline, drums and pa all working fine. Downsides are lack of ventilation, and bleed through from other rehearsals and people smoking hash outside.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Bisher war ich nur in Hamburger DJ Studios, aber hier gibt es lediglich bis auf ab und zu mal ein defektes Gerät nichts auszusetzen. Bei Problemen habe ich bisher immer ein neues Studio (sofern frei)... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Absolutely disgusting service and set up My previous booking had me spend half the time replacing a snare drum in the kit and now redemption for the time lost Today - access codes didn’t e... Ver mais

Detalhes da empresa

  1. Estúdio de gravação

Escrito pela empresa

Born in Bristol, raised in London, and now flying the nest. We're a community of 24-hour spaces that spans over 700 studios worldwide — so whether you're a producer, vocalist, DJ, band member, dancer or podcaster — we've got you covered.


Informações de contato

2,7

Ruim

O TrustScore é 2.5 de um total de 5

823 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

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2,7

Todas as avaliações

(823)

14 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

always fun to be there

always fun to be there. i wouldnt have survived the corona time without pirate studios. but still now it´s worth to go there

21 de junho de 2022
Avaliação não solicitada
logotipo da PIRATE.COM - Rehearsal Studios

Resposta da PIRATE.COM - Rehearsal Studios

Hi Oliver! Thanks so much for the 5-Star review! We are really happy the studios have been a place you can go over the last few years. We'll see you in the studios again soon! :)

Avaliado com 4 de um total de 5 estrelas

I had technical issues with my session…

I had technical issues with my session which resulted in not being able to record. However after voicing my concern to customer service they were helpful and issued a refund to me. So very good customer service experience overall

17 de junho de 2022
Avaliação não solicitada
logotipo da PIRATE.COM - Rehearsal Studios

Resposta da PIRATE.COM - Rehearsal Studios

Hi Parham! Thanks for leaving us a good review! We really appreciate you understanding that issues can happen in the studio sometimes and we are very happy to hear that you had a pleasant experience with our customer support team! Take care!

Avaliado com 4 de um total de 5 estrelas

Email with voucher code did not arrive

Email with voucher code did not arrive, although it was sent several times. Dan at pirate persevered and eventually got the code to me via a different email. 5 stars for Dan, 4 stars the automated system.

16 de junho de 2022
logotipo da PIRATE.COM - Rehearsal Studios

Resposta da PIRATE.COM - Rehearsal Studios

Hi Jason! Thanks for leaving us a positive review! We really appreciate you understanding that things don't always go right with the automated systems. We are really happy to hear that Dan was able to help you out and get everything taken care of. See you in the studio soon!

Avaliado com 4 de um total de 5 estrelas

The one in Croydon has real parkin

Generally this place is ace . Reasonable rates. Parking iffy . Worth a try .

15 de junho de 2022
Avaliação não solicitada
logotipo da PIRATE.COM - Rehearsal Studios

Resposta da PIRATE.COM - Rehearsal Studios

Hi Simon, thanks for leaving us a review. We definitely understand that parking can be tricky at the sites. If you shoot us an email at support@pirate.com we should definitely be able to get that fine taken care of for you.

We also understand that equipment can be left not in the best shape from previous customers. You did the right thing by reaching out to our staff. If you'd like to discuss the details of your experience further we'd love to have the chance to make things right. Thanks and take care!

Avaliado com 5 de um total de 5 estrelas

I received the support I sought quickly!

9 de junho de 2022
Avaliação não solicitada
logotipo da PIRATE.COM - Rehearsal Studios

Resposta da PIRATE.COM - Rehearsal Studios

Hi V.R.! Thanks for taking the time to leave us a 5-star review! We are really happy that our support team was able to assist you! See you in the studio soon! :)

Avaliado com 5 de um total de 5 estrelas

Excellent Rehearsal Space with Great Customer Support

Excellent rehearsal space with great customer support. We were a microphone down from what the booking stated and needed another, their support service was quick to respond and sorted us a replacement with no hassle. Very impressed.

8 de junho de 2022
Avaliação não solicitada
logotipo da PIRATE.COM - Rehearsal Studios

Resposta da PIRATE.COM - Rehearsal Studios

Hi Angus! Thanks for taking the time to leave us such a positive review! We are really happy that our customer service team was able to help you find a replacement microphone. If you ever have any issues/questions about your booking or while you are at the studios just reach out to us via the chat at pirate.com or on our whatsapp!

Avaliado com 5 de um total de 5 estrelas

Gute und günstige Übungsräume

Gute und günstige Möglichkeiten, einen Übungsraum stundenweise zu nutzen. Insbesondere praktisch, wenn man mal an einem akustischen Schlagzeug üben möchte.
Einfacher Buchungsvorgang und Parkplätze vor der Tür. Hilfreich, wenn man eine weitere Anreise hat.

6 de junho de 2022
Avaliação não solicitada
logotipo da PIRATE.COM - Rehearsal Studios

Resposta da PIRATE.COM - Rehearsal Studios

Hallo Mark! Danke, dass du uns eine 5-Sterne-Bewertung hinterlassen hast! Wir freuen uns sehr, dass dir die Preise und das Schlagzeug im Studio gefallen. Wir freuen uns auch zu hören, dass Sie den Buchungsprozess als einfach empfunden haben und auch den Parkplatz sofort gefunden haben!

Avaliado com 5 de um total de 5 estrelas

Winta was super attentive

Winta was super attentive! I made the mistake of booking at the wrong studio and of course Winta came to the rescue ! I really thought I was was going to get stuck without the sub. Thank you Winta !!!!

5 de junho de 2022
Avaliação não solicitada
logotipo da PIRATE.COM - Rehearsal Studios

Resposta da PIRATE.COM - Rehearsal Studios

Hi Vrill! Thanks for leaving us such a positive review! We are really happy to hear you had such a pleasant experience with Winta, and that you were able to get into the studio you wanted!

Avaliado com 4 de um total de 5 estrelas

Good music practice and production studios

Pirate studios are great for flexibility of the pricing, times and duration of the session and the variety of choice when it comes to the space you require.
I have been using them for solo and band practice sessions and never experienced any problems.
The equipment though could have a bit more attention in terms of maintenance - I am refering to drum equipment first of all - but the support is very responsive and fast in solving any issues if there are any.
Will definitely recommend them and continue using their service myself.

4 de junho de 2022
Avaliação não solicitada
logotipo da PIRATE.COM - Rehearsal Studios

Resposta da PIRATE.COM - Rehearsal Studios

Hi Alexey, thanks for leaving us such a positive and detailed review! We're pleased that you like the pricing, booking duration, times and types of studios that we have available. We are happy to hear that the studios have served both your band and solo needs as well!

While some of our customers definitely treat the studios with care, there are others that don't, which results in the type of equipment degradation you are describing. Since we are a self-service studio, it is beneficial to get feedback from our customers when they find any equipment issues, so that we can service them ASAP. We are also glad that you have had pleasant experiences with our customer service team as well. See you in the studio again soon! :)

Avaliado com 2 de um total de 5 estrelas

Mäßig

Kann nur für die 2 und 3 Deck Studio Räume in Hamburg reden.

Erstmal ist das Konzept an sich echt nicht schlecht, wer als Anfänger oder auch andere auf CDJs spielen, üben, performen etc. möchte kann das hier Wirklichkeit werden lassen.

Die Preise sind auch Fair und es gibt wohl öfter mal Rabatt Aktionen und Freundesbonus (man Erhält beim werben von Freunden 20€ so war es bei mir). In meinem Fall durften wir sogar zweimal für 3h komplett Kostenlos auflegen, das war echt super.

Allerdings war nicht alles perfekt und leider muss ich sagen haben die Nachteile schon ein großen Effekt gehabt. Man merkt das die CDJs benutzt sind und wohl auch nicht durchgetauscht werden. Hot Cues, Cue Button haben sehr merkbare Input Delays. Teilweise waren Anschlüsse wie der für die Kopfhörer komplett defekt oder hatten starke Wackelkontakte. Die Steckdosen im im Tisch haben gar nicht funktioniert. Im ersten Raum den wir hatten, hat sich die Klima gar nicht bedienen lassen. Außerdem sind die Toiletten in einem sehr schlechten Zustand.

3 de junho de 2022
Avaliação não solicitada
logotipo da PIRATE.COM - Rehearsal Studios

Resposta da PIRATE.COM - Rehearsal Studios

Hallo Leon, danke, dass du dir die Zeit genommen hast, uns eine so ehrliche Bewertung zu hinterlassen! Wir wissen dein Feedback zum Konzept unserer Studios und zu den Preisen sehr zu schätzen. Da wir ein Selbstbedienungsstudio sind, ist es von Vorteil, von Kunden wie dir ein Feedback über den Zustand der Ausrüstung zu bekommen. Wir tun unser Bestes, um alles in gutem Zustand zu halten, aber nicht jeder Kunde respektiert die Geräte und geht gut mit ihnen um. Es ist auch gut, etwas über die Klimaanlage zu erfahren. Da wir uns auf wärmere Zeiten zubewegen, wollen wir auf jeden Fall sicherstellen, dass sie an allen unseren Standorten voll funktionsfähig ist.

Wenn Sie in Zukunft irgendwelche Bedenken haben, wenden Sie sich bitte an unser Kundendienstteam über den Chat auf unserer Website oder über Whatsapp. Wie in diesem Fall werden wir Sie in einen anderen funktionierenden Raum bringen, wenn einer verfügbar ist. Pass auf dich auf!

Avaliado com 4 de um total de 5 estrelas

Bisher nur die DJ Studios genutzt

Bisher nur die DJ Studios genutzt und was soll ich sagen…Außer das ich total begeistert von dem Format dieser Studios bin. Die Preise sind fair und mit dem Equipment gab es bisher auch keine Probleme.
Da es dort natürlich mehrere Studios gibt, trifft man immer ein paar Leute an, die aber ebenfalls so nett wie auch hilfsbereit sind.

3 de junho de 2022
Avaliação não solicitada
logotipo da PIRATE.COM - Rehearsal Studios

Resposta da PIRATE.COM - Rehearsal Studios


Hallo Felix, vielen Dank, dass Sie uns eine so positive Bewertung hinterlassen haben! Wir freuen uns, dass dir die Aufteilung der Studios sowie die Preise und die Ausstattung gefallen haben. Es freut uns auch zu hören, dass Ihnen der Gemeinschaftsaspekt des Studios gefallen hat! Auf Wiedersehen, bis bald!

Avaliado com 3 de um total de 5 estrelas

In letzter Zeit gibt es viele Probleme

In letzter Zeit gibt es immer mehr Probleme, oft sind Sachen beschädigt (Bsp: Interface-Kabel gerissen) oder funktionieren nicht. Die Herrentoilette ist wortwörtlich zertrümmert vor lauter Vandalismus. Die Anfangszeiten, wo Pirate noch nicht so bekannt war, waren noch echt nice.
(Hamburg-Bahrenfeld)

31 de maio de 2022
Avaliação não solicitada
logotipo da PIRATE.COM - Rehearsal Studios

Resposta da PIRATE.COM - Rehearsal Studios

Hallo Joker, danke, dass Sie uns eine so ehrliche Bewertung hinterlassen haben. Viele unserer Kunden behandeln die Räume mit Respekt, andere nicht. Dies führt zu der Art von Schäden an der Ausrüstung und Vandalismus, die Sie beschrieben haben.

Wir tun zwar unser Bestes, um alle Standorte im Auge zu behalten, aber wir sind auch darauf angewiesen, dass Kunden wie Sie uns Ihre Erfahrungen mit den Standorten mitteilen und uns wissen lassen, wenn es dort Probleme gibt. Wenn du in Zukunft Probleme mit dem Zustand eines Zimmers oder der Ausstattung eines Zimmers hast, schreibe uns bitte eine Nachricht in unserem Chat auf pirate.com oder über Whatsapp. Wir werden unser Bestes tun, um die Ausrüstung zu reparieren oder dich in einen anderen Raum mit funktionierender Ausrüstung zu bringen.

Wenn du die Dinge weiter besprechen möchtest, wende dich bitte an uns unter support@pirate.com. Wir würden uns freuen, wenn wir die Dinge in Ordnung bringen könnten!

Avaliado com 1 de um total de 5 estrelas

Equipment kaputt

Leider haben der Mixer, sowie die Player in Studio 10 (DJ Pro) nicht richtig funktioniert. Schade, sonst hatten wir immer gute Erfahrungen gemacht bei Pirate Studio!

29 de maio de 2022
Avaliação não solicitada
logotipo da PIRATE.COM - Rehearsal Studios

Resposta da PIRATE.COM - Rehearsal Studios


Hallo Jana, danke, dass du dir die Zeit genommen hast, deine Erfahrungen in unserem Studio mit uns zu teilen. Sollte dieses Problem in Zukunft noch einmal auftreten, kannst du uns über den Chat auf pirate.com oder über Whatsapp erreichen. Ein Mitglied unseres Kundenservice-Teams wird sein Bestes tun, um das Problem zu beheben oder dich in einen anderen Raum mit funktionierendem Equipment zu verlegen, falls einer verfügbar ist.

Wenn du die Dinge weiter besprechen möchtest, sende uns bitte eine E-Mail an support@pirate.com. Wir würden uns freuen, wenn wir die Dinge in Ordnung bringen könnten!

Avaliado com 5 de um total de 5 estrelas

Just Outstanding Customer Service

Being the idiot that I am, I booked an Edinburgh Pirate rehearsal (where I live) instead of a Dublin Pirate rehearsal (where I currently was). Contacted Pirate on Whatsapp, they literally replied in seconds and transferred my booking over to Dublin within 10 minutes.

Best customer service I've ever experienced in my 35 years on this planet.

28 de maio de 2022
Avaliação não solicitada
logotipo da PIRATE.COM - Rehearsal Studios

Resposta da PIRATE.COM - Rehearsal Studios

Hi Robert! Thanks for leaving us such an awesome review! We understand that booking mishaps like this can happen, so we do our best to provide a quick solution when they do. We're very happy you had such a positive experience with our customer service team and we look forward to seeing you back in the studio again soon!

Avaliado com 1 de um total de 5 estrelas

sad story

first recording studio was super dirty and microphone was broken and physically demolished.
we got a new studio, that appeared clean and fine but when we tried to record, the microphone stopped working after a few seconds, like loose contact.. i’d expect refund on the bank account at least.. this whole night is just disappointing and sad. that’s not supporting any artist, it just kills creativity.

16 de maio de 2022
Avaliação não solicitada
logotipo da PIRATE.COM - Rehearsal Studios

Resposta da PIRATE.COM - Rehearsal Studios

Hi, thank you for leaving us such an honest review. We're sorry to hear about the condition of the equipment in the first room but are happy to hear the customer service team was active in moving you to another room to try and fix the issue.

It would be good to know if you reached back out to the customer service team a second time when you found the issue in the new room and what the result was then. We would love to discuss this with you further and do our best to remedy the situation. Please reach out to us at support@pirate.com Thank you!

Avaliado com 4 de um total de 5 estrelas

Notenständer

Hallo. Ich finde Euer Studio in Hamburg super - alles ist sehr praktisch und komfortabel, allerdings habe ich ein Anliegen: Es wäre toll, wenn Ihr in den Proberäumen auch Notenständer stehen hättet. Ich bin dabei, Schlagzeug zu lernen und kann leider mein Notenheft immer nur auf einem Stuhl ablegen. Bislang war ich in den Studios 20 und 21 und hier hätte ein Notenständer sehr geholfen. Danke und Grüße!

13 de maio de 2022
Avaliação não solicitada
logotipo da PIRATE.COM - Rehearsal Studios

Resposta da PIRATE.COM - Rehearsal Studios

Hallo Greg! Vielen Dank, dass Sie sich die Zeit genommen haben, uns eine Bewertung zu hinterlassen. Wir haben zwar keine Notenständer in den Zimmern, aber wir haben sie oft in unseren Ersatzräumen. Wenn du im Studio ankommst, kannst du uns über den Chat auf pirate.com oder über WhatsApp kontaktieren und einer unserer Kundenbetreuer kann dir die Codes geben, um in den Ersatzräumen nach einem Notenständer zu suchen.

Wenn du weitere Fragen hast, kannst du dich gerne an uns wenden: support@pirate.com. Wir sehen uns bald wieder! :)

Avaliado com 5 de um total de 5 estrelas

Booked a DJ room in Berlin to…

Booked a DJ room in Berlin to play/listen to some music with friends, everything worked as expected and had a great experience overall :)

10 de maio de 2022
Avaliação não solicitada
logotipo da PIRATE.COM - Rehearsal Studios

Resposta da PIRATE.COM - Rehearsal Studios

Hi Levente! We are very pleased to hear that you enjoyed your time at Pirate Studios. See you soon! :)

Avaliado com 5 de um total de 5 estrelas

Reliable and sleek. Great customer service

Brilliant studio in Edinburgh with fantastic looking, comfy rooms and excellent gear. I accidentally booked the wrong day so I reached out to WhatsApp customer service. They responded immediately and gave me the credit needed into my account to rebook. Very impressed.

9 de maio de 2022
Avaliação não solicitada
logotipo da PIRATE.COM - Rehearsal Studios

Resposta da PIRATE.COM - Rehearsal Studios

Hi Jordan, we are very happy to hear about your positive experience at our studios and with our customer service team! Why not check out community.pirate.com? It's our artist-only space for Pirate producers, MCs, DJs, musicians and creatives to connect and collaborate.

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