I am very disappointed that they repeatedly restricts access due to a limit on the number of available browsers. I have only one browser on one laptop, and this issue has been unresolved for years! UP... Ver mais
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Detalhes da empresa
Escrito pela empresa
PitchBook is an all-in-one private capital market solution. Access vital data and insights on millions of companies, investors, professionals, and more with robust platform and intuitive features. PitchBook provides the most comprehensive, accurate, and timely private market intel so that you can work smarter, seize opportunities faster, execute strategies with confidence, and stay ahead of the competition.
Informações de contato
5th Ave 901, 98164, Seattle, Estados Unidos
- pitchbook.com
1,7
Muito Ruim
23 avaliações
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Scammy and reportable
Scammy and reportable:
They advertised on their website "free trial".So, I got in touch with them and got a first call with them where they gathered tons of intelligence about myself and my professional interests. At the end of the call, they guaranteed I qualify for a free trial and pointed me to an employee to give me the walkthrough of the platform so "it's easier for me to navigate during the trial period". So I took the second call, to only be informed that they do not offer trials but walkthroughs that they give over the call to see if I like what they have or not. I explained that a walkthrough where I don't get to try things for myself cannot help me understand how pitchbook can be of a value for me in my day-to-day work so kindly asked for a couple days of actual free trial, as advertised in their website. Since they person in contact I was discussing with was not willing to offer such a help I asked them if I could discuss with their supervisor to explain why the walkthrough is not of a help for me. They did not provide this information and they informed that if I want to try things for myself the pricetag is 20k euros. To conclude: a misleading communication end to end: from the website ad "free trial" to hook you up and gather intelligence about you, to have a second call with them and tell you "if you want to try things, pay". Complete loss of time and absence of customer understanding. Scammy (trial comes from "try" folks) and reportable.
Date of experience: August 04, 2023
4 de agosto de 2023
Avaliação não solicitada
Used pitchbook, did not find it a good value or customer friendly.
Used pitchbook but found that while the information was informative the majority of it was provided by biased sources. When I tried to pay and eventually exit the relationship what a nightmare. No replies, no meetings scheduled and sketchy customer service. Got a reference number (because they have a unexpected surge in activity) but never a call back. Scheduled a meeting with my PM but he missed it. Strongly suggest based on my personal experience that you spend your money elsewhere.
12 de maio de 2023
Avaliação não solicitada
They won't respond to several emails…
They won't respond to several emails asking me to sign up for an account. I want to pay them for their services but my free trial expired and when I try to sign up for the paid version it comes back with "internal error"
I can't believe they haven't responded to my email when I want to be a paying customer. Horrible and sad :( I'll find the next best alternative.
11 de janeiro de 2022
Avaliação não solicitada
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