Terrible service provider. Many institutions will force you to do the Plaid method of linking a bank and when it fails you have to use a different bank. Yeah, let me go open a new bank because Plaid... Ver mais
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Veja o que dizem as avaliações
Their customer service couldn't provide any logical explanation why my charge was declined despite my bank showing plenty of money in the account. I took my card to the dispensary and it went throug... Ver mais
Unexisting client service, was unable to onboard for very simple transactions api requests to my own bank account. Would not recommend at all!! Use GoCardless instead, was setup in minutes what took p... Ver mais
Horrible. Trying to connect my HSA to my credit union through Plaid. Having "connection issues" for 2 days now. A complete joke.
Detalhes da empresa
Informação fornecida por fontes externas variadas
Plaid is a technology platform and data network that enables applications to connect with users’ financial accounts. We lower the barriers to entry in financial services by making it easier and safer to use financial data. Today, we support developers in North America and Europe.
Informações de contato
San Francisco, Estados Unidos
- sales@plaid.com
- plaid.com
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Terrible service provider
Terrible service provider. Many institutions will force you to do the Plaid method of linking a bank and when it fails you have to use a different bank.
Yeah, let me go open a new bank because Plaid doesn't like my current one.
Screw Plaid and any service like them. No 3rd party should rule over information between me and my bank.
Horrible
Horrible. Trying to connect my HSA to my credit union through Plaid. Having "connection issues" for 2 days now. A complete joke.
No real explanation
Their customer service couldn't provide any logical explanation why my charge was declined despite my bank showing plenty of money in the account. I took my card to the dispensary and it went through no problem. Even the dispensary told me the Plaid system wasn't very user friendly.
I just deleted my account and will use the card directly from now on.
my bank is listed, but won't connect
my bank is listed, but every time i try to connect it, i receive an error: "Something Went Wrong". that's it. no explanation. no remedy. total garbage!
Plaid has No Consumer help
I have One Card and I need to reconnect my bank account. Why maybe there is a time thing, I DK. I remember doing this the first time was not an easy process. They are not a good service. I have gone through the steps three times, my bank varies everything, says Thank You but I get back to Plaid and nothing it's not communicating with my bank anymore and fails. I'm just a consumer not a company there is no help services. There are no other options. Calling the card next, I may have to close the account.
Unexisting client service
Unexisting client service, was unable to onboard for very simple transactions api requests to my own bank account. Would not recommend at all!! Use GoCardless instead, was setup in minutes what took plaid months without success. A lot of wasted time...
"TO HELL WITH PLAID!!!" I have NO…
"TO HELL WITH PLAID!!!" I have NO PATIENCE for them anymore. I'M DONE!!! STUPID SECURITY QUESTIONS!!! NO CONTACT INFORMATION LIKE A PHONE NUMBER!!!
Plaid SUCKS - periodically stops working and they dont care
Its been months since my accounting package (Wave) has been able to connect to my bank. This happens every few years and takes months before they fix it. My bank says its not their fault and they haven't made any recent changes to security. Wave says its not their fault.
I've tried all the tricks that support/bots suggest. I'm stuck manually downloading bank transactions.
Less plaid
I feel like this platform plaid it's getting way too famous amongst almost all of the banking apps and I feel like we all need to make the conscious decision to stop partnering with and utilizing plaid
Terrible system
Terrible system. I have had multiple issues with multiple sites and different banks. The sites and banks always say that the connection to Plaid is functional and they don’t know why a random transaction fails. Plaid plainly states to not contact them for issues. Contract only the site or bank, but they don’t know anything.
"Something has gone wrong"
I've been trying for 2 days now to get my bank account connected to my apps and I keep getting the generic "something has gone wrong" error message. I've tried getting ahold of an actual person to solve this and nothing.
bunch of idiots
Terrible company
Terrible company. Lousy security, predatory practices. By all means, stay away from this outfit.
Your website/app is horrible
Your website/app is horrible. I’ve tried multiple times to use it because I had no choice that a current place I use has partnered with you and every time it’s the same thing terrible! Now I have a late payment because of your lack of effectiveness. I 100% DO NOT RECOMMEND!
Everytime a site uses plaid I get all…
Everytime a site uses plaid I get all the way to getting into my bank account and it messes up!!!! I've never used plaid and it finish and not mess up!
Blunt / rude email correspondence
Blunt / rude email correspondence from Sara (New Business Representative). Won't recommend to any new venture startups.
Very disappointing support
Very disappointing support, after almost 2 weeks they haven't fixed a simple feed issue and need to upload manual transactions every time. Unfortunately my overall experience has been very bad. Today with AI you can find so many better options.
I would rate them lower if i could it…
I would rate them lower if i could it is a legal scam that has caused me trouble with my bank account being looked into in ways it should not when you use plaid to apply for something on line they seek out everything about you from your spending habits to where you might eat and if your mortgage is tied to your bank account app they go through that they go back through your bank account history and take note of everything they sell off your information to risk factor companies share it with other apps on your phone you might use ,for instance after allowing plaid to access my bank account a couple times i would log into my account only to find out it had a time out and i had to log back in kept wondering why i log out every time it was not until i called my bank & denied plaid any access to my account before this stopped happening not to mention hundreds of unwanted text message emails and phone calls from different companies plaid shared my information with my suggestion is if you want any thing in your banking transactions kept private don’t use plaid for anything it is a total invasion of privacy & way more information is giving out then need be if applying for something from a lender are companies that uses plaid are the companies that buy information from plaid like risk factor companies that insurance companies uses, your bank account history can say a lot about you from things that are no one’s business but plaid makes that there business and everyones business that buys information from them.Conclusion if you don’t mind every transaction you had made being gone through under a microscope then let lenders and other companies use plaid let them have all that information to be shared with other apps and risk factor companies and so on let them make money off your personal information & business,But if you prefer to not have all your information going through in your banking and odd things going on with your banking app don’t use that lender are company that insists for you to give them permission too use plaid in their request to verify information on you because believe me they definitely will verify information on you way beyond what they claim
Plaid is sketchy at best
Plaid is sketchy at best! I refuse to do business with any retailer using Plaid at checkout!! I’ve tried to make several purchases over the past few years with companies using this service. Companies like Nikon, Summit Bullion & others are loosing money because Plaid screws the purchase up always. Wake up retailers!
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