Great experience with internet purchase. The website was easy to navigate. I easily found the product that I was looking for at a great price. I was able to easily confirm my purchase before submitt... Ver mais
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Veja o que dizem as avaliações
Fast shipment of items ordered online. I needed a number of different sizes of spokes to have on hand for emergency repairs on a long overseas trip this summer. Planet Cyclery had the spoke sizes and... Ver mais
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The biking pants were great, but the sizing was off by quite a bit even though they were marked correctly for my size meaning I wear size 36, they were marked 36 but fell off even when all the tabs w... Ver mais
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Got these 100% Surpass Elbow gaurds cause of knowing of extreme CE Level 2 safety gear and it's benefits! For 1 these are over engineered gems to own! They fit super perfect according to the size char... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Planet Cyclery is your one stop online shop for some of the best deals on a whole range of bike parts
Informações de contato
Estados Unidos
- planetcyclery.com
4,6
Excelente
2 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fantastic purchase experience .
Fantastic purchase experience .. No bs shipping, fast and didn't force a signature
3 de abril de 2026
Resposta de Planet Cyclery
Thank you so much, Braden! We’re thrilled you found exactly what you wanted. We appreciate the shout-out and look forward to your next order!
Resposta de Planet Cyclery
Thank you so much, Juan Sebastian! We’re thrilled you enjoyed our selection and had an excellent experience. We appreciate the shout-out and look forward to your next order!
Shipping was late
Ordered April 1.
Received April 9.
Shipping supposed to take 2-4 days, not 8.
2 de abril de 2026
Resposta de Planet Cyclery
Hi RB, thank you for your feedback. We apologize for the delay in receiving your order. To clarify, this order was placed on Thursday, April 1st, and was processed and shipped out that Saturday. While we aim for quick delivery, USPS transit times can occasionally be longer than estimated due to carrier delays. If you have an urgent need in the future, we do offer Express shipping options to ensure a faster arrival. We appreciate your patience!
Dependable and good service Quality products and service and quick…
Quality products and service and quick delivery
1 de abril de 2026
Resposta de Planet Cyclery
Thank you so much, Thomas! We’re thrilled you enjoyed the quick delivery and the quality of your new gear. We appreciate your business and hope to see you back at the shop again soon!
I’m very happy with the company and I…
I’m very happy with the company and I will continue to make purchases with you. I’ve always got something breaking on both bikes so I will be a regular. Thanks.
31 de março de 2026
Resposta de Planet Cyclery
Hi Adam, thank you for the awesome review! We definitely understand the 'always something breaking' struggle—that’s the sign of bikes being ridden properly! We’re happy to be your go-to shop for keeping both of your rides on the road (or trail). We look forward to seeing you again soon!
After a small glitch which wasn't your…
After a small glitch which wasn't your fault, a sales rep took the initiative to fix the problem and I got a new helmet in no time . Mahalo and Aloha from Hawaii.
31 de março de 2026
Resposta de Planet Cyclery
Mahalo, James! We’re so glad our team could take the initiative and get that new helmet out to you quickly. We know shipping to Hawaii can sometimes have its hurdles, so it’s rewarding to hear we could resolve that glitch for you. Aloha and happy riding out there!
More than 1/2 off, very good deal.
Seen a really nice helmet on sale! Couldn’t pass it up. Looks great, fits great, and it qualified for free shipping!
30 de março de 2026
Resposta de Planet Cyclery
Thank you, Brad! We’re thrilled you're happy with your new helmet and the savings. Providing high-quality gear at prices like that is what we’re all about. We appreciate your business and look forward to helping you again soon!
Excellent shipping time!
30 de março de 2026
Resposta de Planet Cyclery
Hi Matthew, thank you for the feedback! We’re happy to hear your order arrived quickly. We know how important it is to get your gear on time, and we appreciate the support!
Fast shipping and accurate item…
Fast shipping and accurate item description. Very happy.
23 de março de 2026
Resposta de Planet Cyclery
Thank you so much, Rich! We’re thrilled you’re happy with the shipping speed and your new gear. We appreciate the shout-out and hope to see you back at the shop again soon!
Great experience with internet…
Great experience with internet purchase. The website was easy to navigate. I easily found the product that I was looking for at a great price. I was able to easily confirm my purchase before submitting my payment.
The new item I bought is exactly what I needed and came packaged in it's original box and shipping box, neither showing any signs of rough handling.
Thanks for doing a great job! I would recommend this merchant to others looking to purchase cycling related merchandise.
27 de março de 2026
Resposta de Planet Cyclery
Thank you, Phyllis! We’re so happy you had a great experience and found the website easy to use. Knowing your order arrived safely and that you’d recommend us to others means a lot to our team. Happy riding, and we hope to see you again soon!
Great sale price and quick dispatch
Great sale price and quick dispatch. Thank you!
26 de março de 2026
Resposta de Planet Cyclery
Thank you so much, Jacopo! We’re thrilled you enjoyed the savings and the quick service. We appreciate your business and hope to see you back soon!
Easy to track package
27 de março de 2026
Resposta de Planet Cyclery
Thank you so much, Jeffrey! We’re glad we could make tracking your order a breeze. We appreciate your business and look forward to your next purchase!
Good price on the product I purchased
Good price on the product I purchased. Fast and easy transaction. Prompt Shipping. will do business with again
26 de março de 2026
Resposta de Planet Cyclery
Thank you so much! We're glad you enjoyed the price and prompt shipping. We can't wait to help you out with your next order. Happy riding!
Resposta de Planet Cyclery
Hi Eric, thank you for the five-star review! We’re glad we could offer the selection you were looking for at a great price. It's awesome to hear your order arrived quickly, too. We appreciate the support!
First time buying from them
First time buying from them. Unfortunately the helmet I purchased did not fit me. I had to return it back. They 100% helped me out with everything.
19 de março de 2026
Resposta de Planet Cyclery
Thank you for the feedback, Dave! It’s important to us that our customers feel supported, even when a product isn't the right match. We’re glad we could assist with the return and hope to see you back for your future gear needs!
Great communication
Great communication. All my questions were answered and I was notified throughout the process of when everything was coming. Overall great experience and I will be using you all on my next purchases.
24 de março de 2026
Resposta de Planet Cyclery
Thank you so much, Andy! We appreciate the shout-out regarding our communication and notifications. Knowing you had a great overall experience is the best news we could hear. See you next time!
Resposta de Planet Cyclery
Thank you so much! We're thrilled that you were happy with the pricing and the delivery speed. See you next time!
Excellent service.
23 de março de 2026
Resposta de Planet Cyclery
Thanks for the kind words, Rogelio! We're thrilled to hear you enjoyed our service. We appreciate the business and hope to see you back at the shop again soon!
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