Planet Cyclery Avaliações 2.197

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great experience with internet purchase. The website was easy to navigate. I easily found the product that I was looking for at a great price. I was able to easily confirm my purchase before submitt... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fast shipment of items ordered online. I needed a number of different sizes of spokes to have on hand for emergency repairs on a long overseas trip this summer. Planet Cyclery had the spoke sizes and... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

The biking pants were great, but the sizing was off by quite a bit even though they were marked correctly for my size meaning I wear size 36, they were marked 36 but fell off even when all the tabs w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Got these 100% Surpass Elbow gaurds cause of knowing of extreme CE Level 2 safety gear and it's benefits! For 1 these are over engineered gems to own! They fit super perfect according to the size char... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de acessórios para bicicletas
  2. Loja de artigos esportivos

Informação fornecida por fontes externas variadas

Planet Cyclery is your one stop online shop for some of the best deals on a whole range of bike parts


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Good price and got what I wanted

Good price and got what I wanted

26 de março de 2026
logotipo da Planet Cyclery

Resposta de Planet Cyclery

Thank you so much, Braden! We’re thrilled you found exactly what you wanted. We appreciate the shout-out and look forward to your next order!

Avaliado com 5 de um total de 5 estrelas

Excelente

Buen inventario.

2 de abril de 2026
logotipo da Planet Cyclery

Resposta de Planet Cyclery

Thank you so much, Juan Sebastian! We’re thrilled you enjoyed our selection and had an excellent experience. We appreciate the shout-out and look forward to your next order!

Avaliado com 2 de um total de 5 estrelas

Shipping was late

Ordered April 1.
Received April 9.
Shipping supposed to take 2-4 days, not 8.

2 de abril de 2026
logotipo da Planet Cyclery

Resposta de Planet Cyclery

Hi RB, thank you for your feedback. We apologize for the delay in receiving your order. To clarify, this order was placed on Thursday, April 1st, and was processed and shipped out that Saturday. While we aim for quick delivery, USPS transit times can occasionally be longer than estimated due to carrier delays. If you have an urgent need in the future, we do offer Express shipping options to ensure a faster arrival. We appreciate your patience!

Avaliado com 5 de um total de 5 estrelas

I’m very happy with the company and I…

I’m very happy with the company and I will continue to make purchases with you. I’ve always got something breaking on both bikes so I will be a regular. Thanks.

31 de março de 2026
logotipo da Planet Cyclery

Resposta de Planet Cyclery

Hi Adam, thank you for the awesome review! We definitely understand the 'always something breaking' struggle—that’s the sign of bikes being ridden properly! We’re happy to be your go-to shop for keeping both of your rides on the road (or trail). We look forward to seeing you again soon!

Avaliado com 5 de um total de 5 estrelas

After a small glitch which wasn't your…

After a small glitch which wasn't your fault, a sales rep took the initiative to fix the problem and I got a new helmet in no time . Mahalo and Aloha from Hawaii.

31 de março de 2026
logotipo da Planet Cyclery

Resposta de Planet Cyclery

Mahalo, James! We’re so glad our team could take the initiative and get that new helmet out to you quickly. We know shipping to Hawaii can sometimes have its hurdles, so it’s rewarding to hear we could resolve that glitch for you. Aloha and happy riding out there!

Avaliado com 5 de um total de 5 estrelas

More than 1/2 off, very good deal.

Seen a really nice helmet on sale! Couldn’t pass it up. Looks great, fits great, and it qualified for free shipping!

30 de março de 2026
logotipo da Planet Cyclery

Resposta de Planet Cyclery

Thank you, Brad! We’re thrilled you're happy with your new helmet and the savings. Providing high-quality gear at prices like that is what we’re all about. We appreciate your business and look forward to helping you again soon!

Avaliado com 5 de um total de 5 estrelas

Excellent shipping time!

30 de março de 2026
logotipo da Planet Cyclery

Resposta de Planet Cyclery

Hi Matthew, thank you for the feedback! We’re happy to hear your order arrived quickly. We know how important it is to get your gear on time, and we appreciate the support!

Avaliado com 5 de um total de 5 estrelas

Fast shipping and accurate item…

Fast shipping and accurate item description. Very happy.

23 de março de 2026
logotipo da Planet Cyclery

Resposta de Planet Cyclery

Thank you so much, Rich! We’re thrilled you’re happy with the shipping speed and your new gear. We appreciate the shout-out and hope to see you back at the shop again soon!

Avaliado com 5 de um total de 5 estrelas

Great experience with internet…

Great experience with internet purchase. The website was easy to navigate. I easily found the product that I was looking for at a great price. I was able to easily confirm my purchase before submitting my payment.
The new item I bought is exactly what I needed and came packaged in it's original box and shipping box, neither showing any signs of rough handling.
Thanks for doing a great job! I would recommend this merchant to others looking to purchase cycling related merchandise.

27 de março de 2026
logotipo da Planet Cyclery

Resposta de Planet Cyclery

Thank you, Phyllis! We’re so happy you had a great experience and found the website easy to use. Knowing your order arrived safely and that you’d recommend us to others means a lot to our team. Happy riding, and we hope to see you again soon!

Avaliado com 5 de um total de 5 estrelas

Easy to track package

27 de março de 2026
logotipo da Planet Cyclery

Resposta de Planet Cyclery

Thank you so much, Jeffrey! We’re glad we could make tracking your order a breeze. We appreciate your business and look forward to your next purchase!

Avaliado com 5 de um total de 5 estrelas

Good price on the product I purchased

Good price on the product I purchased. Fast and easy transaction. Prompt Shipping. will do business with again

26 de março de 2026
logotipo da Planet Cyclery

Resposta de Planet Cyclery

Thank you so much! We're glad you enjoyed the price and prompt shipping. We can't wait to help you out with your next order. Happy riding!

Avaliado com 5 de um total de 5 estrelas

Great selection

Great selection. Good prices. Fast delivery

26 de março de 2026
logotipo da Planet Cyclery

Resposta de Planet Cyclery

Hi Eric, thank you for the five-star review! We’re glad we could offer the selection you were looking for at a great price. It's awesome to hear your order arrived quickly, too. We appreciate the support!

Avaliado com 5 de um total de 5 estrelas

First time buying from them

First time buying from them. Unfortunately the helmet I purchased did not fit me. I had to return it back. They 100% helped me out with everything.

19 de março de 2026
logotipo da Planet Cyclery

Resposta de Planet Cyclery

Thank you for the feedback, Dave! It’s important to us that our customers feel supported, even when a product isn't the right match. We’re glad we could assist with the return and hope to see you back for your future gear needs!

Avaliado com 5 de um total de 5 estrelas

Great communication

Great communication. All my questions were answered and I was notified throughout the process of when everything was coming. Overall great experience and I will be using you all on my next purchases.

24 de março de 2026
logotipo da Planet Cyclery

Resposta de Planet Cyclery

Thank you so much, Andy! We appreciate the shout-out regarding our communication and notifications. Knowing you had a great overall experience is the best news we could hear. See you next time!

Avaliado com 5 de um total de 5 estrelas

Good price

Good price. fast Shipping.

23 de março de 2026
logotipo da Planet Cyclery

Resposta de Planet Cyclery

Thank you so much! We're thrilled that you were happy with the pricing and the delivery speed. See you next time!

Avaliado com 5 de um total de 5 estrelas

Excellent service.

23 de março de 2026
logotipo da Planet Cyclery

Resposta de Planet Cyclery

Thanks for the kind words, Rogelio! We're thrilled to hear you enjoyed our service. We appreciate the business and hope to see you back at the shop again soon!

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