Plants By Post Avaliações 

370
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Having ordered from Plants by Post over the years, this small business has always supplied quality plants & cute gifts for birthdays and anniversaries. Their delivery service is also ideal for prompt,... Ver mais

Avaliado com 5 de um total de 5 estrelas

I’ve just ordered from this company for the first time, my rose was very healthy and expertly packaged , I was very pleased with it, I will definetly be ordering again , and lots of gift ideas too. Hi... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ordered several times now from this company and my latest order of two olive trees in high qualify beautiful metal containers are superb. I cannot compliment Plants by Post enough on their products an... Ver mais

Avaliado com 2 de um total de 5 estrelas

Have used Plants By Post before and received lovely plants. However, this time indeed Primroses in October for winter colour. Very healthy when they turned up (plants are always well packaged) but no... Ver mais

Detalhes da empresa

  1. Suporte para Plantas

Escrito pela empresa

Born out of a passion for plants we launched Plants By Post in 2015 with the aim to provide high quality plants as gifts. Our aim when we started was to provide plants as gifts and gift wrapped in a way that we would be happy to send to someone. Our gift wrapping involves using tissue paper, appropriate cellophane and finished with a satin ribbon hand tied bow. We are always adding new items to the range increasing the range of plants we offer. We work hard with our suppliers to bring you top quality plants at the best prices. If you are looking for something specific then please get in contact via the contact us page and we will be pleased to help. Every plant is picked, checked and packed carefully and using specially designed boxes which are 100% recyclable. There is the option of gift wrapping to make it that little more special on arrival. Whatever product you choose be sure to have the confidence that our small team will take care of your gift every step of the way.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

370 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 20% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

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4,0

Todas as avaliações

(370)

16 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Top Roses

I’ve just ordered from this company for the first time, my rose was very healthy and expertly packaged , I was very pleased with it, I will definetly be ordering again , and lots of gift ideas too. Highly recommend

8 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Support small & local

Having ordered from Plants by Post over the years, this small business has always supplied quality plants & cute gifts for birthdays and anniversaries. Their delivery service is also ideal for prompt, last minute gifting. Highly recommended!

6 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ordered several times now from this…

Ordered several times now from this company and my latest order of two olive trees in high qualify beautiful metal containers are superb. I cannot compliment Plants by Post enough on their products and customer service.

3 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent quality and peace of mind

Have used them a number of times now because the plants are always of a very high quality, Delivery is fast and just as importantly, always so well packaged. The recipients have always remarked on this and it means peace of mind that my gift will impress

24 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly recommended

I had a rose sent to me as a gift at Christmas and was delighted by the quality of the plant and the excellent packaging. In the last week I have been thrilled by the appearance of the first buds and am looking forward to flowers in the months ahead.

20 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Beautiful Plants & Fantastic Service

I use Plants By Post regularly and honestly can’t recommend them enough. The quality of the plants is always exceptional — healthy, well packaged and far better than many other online plant retailers I’ve tried. Every delivery arrives in fantastic condition and it’s clear a lot of care goes into both the plants and the packaging.

The customer service from the team has also been brilliant whenever I’ve had questions, with quick responses and genuinely helpful support. I’ve personally never had any issues with any of my orders, which is why I continue to order from them so often.

Any negative comments I’ve seen must have been very unfortunate experiences because my experience has only ever been positive. Reliable service, beautiful plants and a company I’m always happy to recommend.

20 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly Recommend

Delivery was quick, and it’s clear they really care about the quality of their plants and customer service. My friend was delighted with the milk churn planter!

4 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Mothers Day Gift

I bought a last minute mothers day gift and it couldn't have been a smoother experience. The plant arrived beautifully packed and wrapped, on time and my mum said it was the best thing I'd ever bought her! Thank you

15 de março de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Wasnt impressed with my 3 Seasonal…

Wasnt impressed with my 3 Seasonal Planted Wooden barrels i bought for the wives 50th Birthday,doesnt seem to be a lot of colour in there and one of them has very loose plants in the barrel like they have been thrown in there and not planted at all well.Lets just say they have not blown me away for £160.48 which would have been £179.97 without the first order discount.My fault entirely as I went on what they looked like and didnt pay attention to the poor reviews.From Damon Moffatt.Ps.Just sent an email to the company as you asked!Pss.If you expect your product to look like the photos on there site you will be sorely disappointed,they apparently have 60,000 satisfied customers yet have a Trust Pilot score of 2.5 out of 5,i will leave you to do the maths .👍Psss.Sent a photo to Plants By Post,there reply was oh thats "TERRIBLE" it must have been knocked about in transit,would you like us to send you another one??I said i ordered 3 from you and none of them looked like the ones advertised online,lets leave it at that shall we.🙄 Not heard back from them since,please read the reviews before ordering anything these currently get 2.5 stars out of 5 and my first and last experience from them when it was for my wifes 50th Birthday was awful.From Damon Moffatt.

18 de maio de 2026
Avaliação não solicitada
logotipo da Plants By Post

Resposta da Plants By Post

Hello we are sorry to hear this, please can you maybe email us at sales@plantsbypost.co.uk so we can put this right. I know Trustpilot seems to be a place to moan at companies but we would love to and always aim to put things right. We have over 60000 happy customers and many great reviews. If you send us an email we will do our best to put it right for you. Thank you

Avaliado com 1 de um total de 5 estrelas

This company continues to recommend…

This company continues to recommend plants like the Peace Lily as pet safe. They are toxic to cats. Please do your own homework on what plants are safe for your pets & do not trust what this company says.

9 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Used to be great, not anymore

Used to be great, used the a lot over the years. But this Christmas I had a bad experience, orders delivered late. One order returned to them, they have not contacted me, nor refunded me. I've tried contacting them but they are ignoring me. I just wanted the order delivered, was willing to pay to solve, instead they just took my money and ran.

23 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

So disappointed with this company

So disappointed with this company. I ordered on the 12/12 and selected delivery on the 23/12 as it was Christmas gift for someone and I wanted the plant to be as fresh as possible. By the 22/12 I hadn’t had any tracking information so I sent a message enquiring about it. I had no reply but I had an email back saying ‘order cancelled’ with no explanation.

23 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ruined orchid

Ordered an orchid for my grandmothers birthday and paid extra for gift wrapping and special delivery. Instead, they never even attempted to deliver to her, instead leaving it at the post office in a battered mess. The orchid was ruined with broken leaves and the whole experience was not what I paid for. I contacted Plants by Post straight away who said they’d offer a refund, but despite following up for a month they’ve never gotten back to me. Definitely DO NOT RECOMMEND and you’d be better off going for a local florist.

11 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely beautiful fresh plant.

Purchased lavender Augustifolia in milk churn. As a gift for my Son for his new home.
Just been delivered. He is delighted. He sent me photos. I am so pleased. The plant & Churn are beautiful. Great delivery able to track. Thankyou so much.
Ann Galvin.

19 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Added me to their mailing list without…

Added me to their mailing list without consent. Seemed unable to explain how this happened and told me "just wanted to assure you that we only use your email for our own marketing and for no other companies." even though I had not given them consent to market to me and this was not why I contacted them. Seems a very basic lack of understanding about privacy and data handling.

Abandoned cart emails may be permitted under GDPR (although 3 in as many days plus a welcome email which seems to have been sent as part of their regular mailing list may come across as a little excessive ) but being added to any other mailing list would not be compliant.

Edit: I never placed an order so never submitted a form with a pre-ticked box for mailing list consent (pre-ticked boxes are not considered consent for mailing lists by the ICO anyway...) I received the 10% off email so this only confirms that you DID sign me up to your mailing list without my consent. But I never signed up myself or submitted my form as I didn't go ahead with my order and am very glad I didn't now if this is the kind of company you are! I'm not sure how you can so consistently miss the point and continue to act as though adding my email to your mailing list without consent was ok. I should never have had to email to be removed because I should never have been added.

5 de maio de 2025
Avaliação não solicitada
logotipo da Plants By Post

Resposta da Plants By Post

Hello thanks for the review, as per other correspondance we have commuinicated that we never sign people to a list without consent. The system we use is Shopify the biggest ecomerce platform in the world. If you enter the email on checkout a box comes up that re being kept informed of updates etc. Also if you sign up for newsletter you get 10% off your first order. Also since you emailed and asked to be removed we have removed your details from the email list. Thank you for the review we will look at how we can make this clearer in the future.

Avaliado com 5 de um total de 5 estrelas

Could not be better...

Plants arrived this morning for planting out in my baskets and so much better that the ones available in my local garden centre. I ordered these a month ago and gave today as date for delivery! Very well packed and will be using Plants by Post again for sure...

20 de maio de 2025
Avaliação não solicitada

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