Platnova Avaliações 

I am extremely disappointed with Platnova's customer support.

I lost access to my original account because the Gmail address linked to it had been deleted and is no longer accessible.

I contacted the support team seeking assistance with recovering my original account. Despite explaining the situation and offering alternative ways to verify my identity, including a selfie, BVN and NIN, I have received no meaningful assistance.

I eventually created another account because I could not access my original one. Unfortunately, a client subsequently sent payment to my old account, leaving me unable to access the funds.

My complaints have been ignored, and my support ticket was marked as resolved without an actual solution.

All I want is a proper account recovery process and access to my funds. Customers should not be abandoned when they encounter account access problems.

I strongly urge Platnova to take responsibility and resolve this issue.

Please , stay away. i cannot warn you enough, stay away, hidden high maintenace fees, no customer service, manipultive UI

This is a scamming platform!!!
A client sent me money for the service I provided in May but cancelled and returned back to client which he didn't send me the money again and this crazy platform still go ahead and locked me out since then to deny me access to my funds on balance since then. I have contacted them many times but no single response.

I can say it 100% that all the positive reviews they have are fake!!!

Loaded my Platnova card via my Platnova account. Card wouldn’t work and was told “maintenance issue” and that it would be resolved in 48 hours. This was 27 days ago and since then Iv never been able to use the card and the funds have somehow gone from $42.75 to -$23.26 and after daily requests for update I am only receiving generic responses from customer service. I will anybody having issues to contact fraud in action and the ombudsman. No matter how little the damage. Or else they will keep making victims

Love the gift card feature, I used it to buy nintendo eshop gift cards, and it was really easy

I’ve been using the Platnova app for a while now and it’s been really smooth and convenient. I use the app to send and receive money easily, and make bill payments. I also buy gift cards conveniently, and fund my betting wallet.

My favorite feature is receiving USD payments because it makes international payments stress-free. I also love the virtual card feature for online payments and subscriptions. Overall, it’s a clean and reliable all-in-one finance app.

They offer USD, EUR and GBP account with seamless transactions. Transfers and deposits are instant, no one comes close to it. Their customer service answers immediately. I love Platnova

Easier money movement, no hassle. I highly reccomend

The transfer is fast. Works very well with my lifestyle.

They are thieves, literally. They steal your money the minute you deposit.
If you try to contact them, they will respond for the first few messages then ignore you once you tell them that they're scammers.
STAY AWAY FROM THIS BANK!! And report them.

​"I am changing my review back to 1 star. They fixed the deposit but my account is stuck on 'Creating' for 8 days. I have contacted them via Email, Twitter, and Instagram, and they are IGNORING me. I cannot use my USD account for Shopify. Fix ticket #32209 or I will report this company to the financial authorities."

Platnova scammed me with a deposit of 2000k they give me excuses there is an issue in receiving bank account and you money will be credited after 20 days which this talks is really wrong and scamming people to steal Money from them .. they requested from me to do not contact sender bank they afraid to get Caught.. Very bad Experience if u want to lose you money deal with them

This PLAtNOVA is a scam company,after deposits are made they bring up excuses so you won't be able to access your funds and the customer services come up with different excuses,they are not good to deal with and imagine their CEO is a former associate of Patricia that scammed millions of Nigerians,my advice is avoid this PLAtNOVA like a plague