PLAYA Avaliações 

179
•
O TrustScore é 4 de um total de 5

4,1

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

Quick shipping, sized appropriately, lovely print. The shirt itself is less impressive, with no care label and fabric that looks and feels cheap. Definitely not worth the full price charged (in my opi... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had been wanting to order but hadn't until now because I didn't want to deal with customs and import duties in Germany. After knowing that it's been taken care of by the merchant, I placed my first... Ver mais

Avaliado com 5 de um total de 5 estrelas

Had never heard of Playa London and was skeptical after seeing their advert via Instagram. However, liked the designs and ordered two shirts. I'm writing this review wearing the UK Dawn in Medium and... Ver mais

Avaliado com 5 de um total de 5 estrelas

Impeccable quality and design of the shirts. Amazing Turkish peshtemal. Quick delivery in environmentally friendly yet chic packaging. Even got discount and a Christmas gift for being one of their... Ver mais

Detalhes da empresa

  1. Loja de Roupas
  2. também em
  3. Loja de Roupas de Praia

Informação fornecida por fontes externas variadas

The world's first peshtemal beach shirt brand. 100% organic cotton towelling beach wear. Globally inspired designs on Turkish peshtemal cotton.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

179 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(179)

0 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent quality shirts

Excellent quality shirts, fast shipping to USA, and great communication with customer service. I placed an order right before a 40% off sale, so I contacted them on IG and they have retroactively applied the sale price within 24 hours. I read some of the negative reviews about customer service, and while I won't dispute these experiences, mine have been the opposite. I find some variability in the responsiveness of smaller companies that heavily market themselves on social media... but my overall experience with Playa has been great so far.

22 de setembro de 2023
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

STILL WAITING FOR REFUND AFTER A MONTH!!

Ordered 2 shirts, unfortunately they were too small so I returned them. Trying to get a refund has been a nightmare. I’m constantly having to send chaser emails to the customer service team to get status updates. It’s been over a month now since they received my return and they still haven’t refunded my money.

24 de julho de 2023
logotipo da PLAYA

Resposta da PLAYA

Hi Russell, we're very sorry to hear about your experience with us. We can see that we issued a refund to you within 7 days of request, but as explained to you the card processor Stripe only processed one of the refunds. This took some time to investigate as it was a first time occurrence and we had to make sure we didn't issue a refund twice. A full refund was then issued to you shortly afterwards.
Sorry that you had to experience this delay!

PLAYA London

Avaliado com 3 de um total de 5 estrelas

Super fast shipping and great quality…

Edit: the buttons on these shirts are sewn on very badly. Loose yarn on all that I thought wasn’t an issue, but I’ve lost a button in 3 uses and looks like more on the way, no excuse for that. Super fast shipping, overall I love the look and feel of these shirts. I bought the "At Home/ Day" and the "South Beach/ Atlantic," both in Medium. I'm 5'8" and 170 lbs with big shoulders....The At Home is a bit tighter fit but looks great, the South Beach fits perfect but is a bit longer/ more casual.

13 de julho de 2023
logotipo da PLAYA

Resposta da PLAYA

Hi Nicholas, sorry to hear about the button issue. That isn't common at all. Please get in touch with our customer service and we'll issue you a replacement shirt.
Contact@playalondon.com

Thanks!

PLAYA London

Avaliado com 5 de um total de 5 estrelas

Great experience

Great experience. The shirt is amazing.
The assistance regarding the size, delivery, change and refund very nice and amazing.
Top brand.

3 de julho de 2023
Avaliado com 3 de um total de 5 estrelas

No mention of customs tax in EU

Ordered two shirts with a value of 135 Euros, had them sent to Germany and was asked by customs to pay an additional 75 (!) Euros. Not Playa's fault (Brexit is to blame), but I wish they would have mentioned this somewhere on the website. Was a bad surprise and in the end I decided to refuse the delivery and have the items sent back. Playa's service team was friendly and understanding. They refunded the total amount. It's a shame -- the shirts look great and I was looking forward to wearing them to a beach wedding. Hope they find a solution to the customs issue.

9 de junho de 2023
Avaliado com 5 de um total de 5 estrelas

Great customer support

I didn't have the Luck to get my shirt because of import taxes between UK and France. However the customer support was great and very understandable.

26 de abril de 2023
Avaliado com 3 de um total de 5 estrelas

Buttons were poorly stitched on and one…

Buttons were poorly stitched on and one fell off before I ever wore the short.

21 de abril de 2023
logotipo da PLAYA

Resposta da PLAYA

Hi Frank,

So sorry to hear you may have received a damaged shirt in transit. We are happy to organise a replacement for you. Just email us at contact@playalondon.com with your order number and we'll get it sent out for you.

Many thanks!
Alessandra

PLAYA London

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais