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Betty Avaliações 

11
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O TrustScore é 3 de um total de 5

3,1

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Detalhes da empresa

Escrito pela empresa

Betty launched in the UK in 2026 to shake up the world of online casinos. We saw a space that felt cold, complicated, and out of touch - and decided to do things differently. Our goal? To create a casino that feels more fun, more fair, and way more you. One that’s rooted in innovation, simplicity, and top-tier service that actually treats people like people.

Informações de contato

3,1

Bom

O TrustScore é 3 de um total de 5

11 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,1

Todas as avaliações

(11)

11 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Worst shity casino I ever play don't…

Worst shity casino I ever play don't waste people money here trust me not win nothing

26 de julho de 2026
Avaliação não solicitada
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Resposta da Betty

We understand it's frustrating when a casino doesn't meet your expectations, and we appreciate you taking the time to share your feedback. If there was a specific issue beyond the gameplay itself or anything you'd like to share with us, we'd genuinely like to understand it and see if we can help. Feel free to reach out to our support team with a few more details - we're here to listen.

Avaliado com 1 de um total de 5 estrelas

Absolutely the worst site ever

Absolutely the worst site ever! Play Big Bass Splash on other sites, the RTP is dreadful, complete scam DO NOT USE!

19 de julho de 2026
Avaliação não solicitada
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Resposta da Betty

Sounds like Big Bass Splash left you on a bit of a dry spell this time, and we know that's not the experience anyone's hoping for.

We know it's disappointing when the same game feels completely different from what you've experienced elsewhere. Every spin is random, but we'd still like to understand why this session left you feeling this way.

If you're open to it, drop us a message on live chat or email support@playbetty.co.uk with roughly when you were playing, and we'll go through those sessions with you.

We'd rather understand your experience than leave it there.

Avaliado com 5 de um total de 5 estrelas

Great site fast withdrawal and great…

Great site fast withdrawal and great select of games

13 de julho de 2026
Avaliação não solicitada
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Resposta da Betty

Really happy to hear you’re enjoying the games and that withdrawals have been quick and easy. We’ll keep doing what we can to make each experience a good one.

Avaliado com 2 de um total de 5 estrelas

Withdrawals take way too long

Withdrawals take way too long. Site itself is ok. After making deposits via a NatWest card I was informed you can’t withdraw to NatWest, this really should have been highlighted before you pay with NatWest. So gave bank transfer details and was done in about a day and a half. Then made another withdrawal which over 24hours later is still showing as pending. Contacted support and got a rather abrupt rude reply saying “as we told you yesterday blah blah”. They also said it’s been processed now but it hasn’t it’s still pending so I’m very sceptical….No other casino keeps a withdrawal pending over 27 hours. Il happily change the star rating if it’s processed today but any longer is just unreasonable.

9 de julho de 2026
Avaliação não solicitada
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Resposta da Betty

We know the delay and communication around your withdrawal didn’t meet the standard you deserve, and we’re sorry for that. The withdrawal was already initiated on our end, but our updates should have kept you much better informed - that’s on us, and we understand the frustration it caused. As soon as we saw the gap, we jumped on it to get you a clear, accurate update. Thank you for your feedback - you’re right that the delay and communication around your withdrawal weren’t where they should have been and we will continue working and to prevent situations like this from happening again.

Avaliado com 5 de um total de 5 estrelas

Ive tried a dozen casinos in UK and…

Ive tried a dozen casinos in UK and this one is on the better end. The UI feels smooth, easy to.navigate, offers and rewards.clear and not hidden.
Had 2 go's 10gbp each and both landed in profit. (+ Some more from offers and rewards) I think rng is right here. Also the customer support responded within minutes and helped me with a deposit bonus that was lost.
They also got fair rewards and loyalty system.
Like 2/3 of other online casinos are far worse than this one.
The only downside is the cheap, childish style games. We want shiny, flashy, premium stuff!
But i will be visiting this site weekly, if not daily, for sure.

8 de julho de 2026
Avaliação não solicitada
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Resposta da Betty

We're glad to hear you’ve found the site easy to navigate and that our support team was able to help quickly. We appreciate your thoughts on the game selection too - we’re continuing to grow our games offering and add more variety to the experience.

Avaliado com 1 de um total de 5 estrelas

Pmsl

Pmsl, these new pop up sites, you total rip off scammers. for 50 free spins 30p. Like the other 1 star reviews say, AVOID. Seems all these gambling sites are just chuck your money down a drain. No need to reply, hopefully new gamblers will know. Oh and by the way, you can so see the scam reviews! So many of you doing it!

5 de julho de 2026
Avaliação não solicitada
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Resposta da Betty

Hi, we're sorry to hear you had this experience. Slot games are based on random outcomes, and we understand it can be frustrating when the experience isn't as expected. If there's anything specific you'd like us to look into, our support team is here to help.

Avaliado com 5 de um total de 5 estrelas

I had a question about the welcome…

I had a question about the welcome bonus and wasn't really expecting much more than a standard reply.
Instead, the person I spoke with explained it clearly and answered the part I was actually confused about. Saved me a bit of time and frustration.
The rest of the experience has been straightforward as well. No complaints from me so far.

22 de junho de 2026
Avaliação não solicitada
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Resposta da Betty

Getting a straight answer shouldn't be a pleasant surprise, but we're glad the team could help with the part that was actually causing the confusion.
Thanks for the review, and we're pleased to hear everything else has been smooth and straightforward so far.

Avaliado com 1 de um total de 5 estrelas

Avoid at All Costs

Probably one of the worst RTP i’ve ever experienced, 100 free spins won £2 from it - deposited £40 not one single spin made any profit or any bonus features

21 de junho de 2026
Avaliação não solicitada
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Resposta da Betty

That sounds frustrating, especially with £40 going in and only £2 coming back from the free spins, and nothing else really landing for you.
Slot games can be unpredictable, and they’re designed to play out differently each time, so outcomes can vary. We know that’s not how anyone wants it to go and we’re sorry it ended up like that for you.

Avaliado com 5 de um total de 5 estrelas

First time I’ve left a review

First time I’ve left a review, so that says something lol.
Everything has been easy enough to use and everything’s just worked without any hassle.
Support replies feel human, which I didn’t really expect but was a nice surprise being said that every other support feels more like following a script.
All in all, pretty smooth experience. Keep it up!

20 de junho de 2026
Avaliação não solicitada
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Resposta da Betty

First review ever and it ended up being us - it really says something.
Good to hear everything’s been easy to use and just worked without any hassle. That’s exactly what we’re aiming for.

And the bit about support sounding human rather than scripted - we take that as a real compliment. That’s very intentional on our side :)

Avaliado com 1 de um total de 5 estrelas

Poor returns for high stakes

Poor returns, i only play all BigBass, usually maximim stake, today i put in 450, got 2 bonus rounds, low collectors for £3 and over stakes, i went £5.00 and no bonus at all, you can tell the games dont play right, thats my experience of Betty, honest review, ive left the site, this rigging is happening throughout the spin community

20 de junho de 2026
Avaliação não solicitada
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Resposta da Betty

Hi Michael, and thanks for taking the time to leave an honest review.

We can understand why you'd be disappointed with the session you've described, particularly on the Big Bass games you enjoy playing.

While it's clearly not the experience any of us would hope for, slot games are random by nature, and that means some sessions can feel very different from what you'd expect.

We're sorry to hear you've decided to move on, and we appreciate you giving us a try.

Avaliado com 5 de um total de 5 estrelas

Well managed platform and fun to use

I was drawn in by the welcome bonus, I stuck around because it's actually one of the nicest casino platforms I've used. Withdrawals are instant and I feel more in control putting in a few quid here and there rather than having to meet the minimum wagers you get on other sites. Can't understand how this isn't the norm but glad that I've found Betty now!

14 de junho de 2026
Avaliação não solicitada
logotipo da Betty

Resposta da Betty

Good to hear the welcome bonus got you started, but even better that you’ve stuck around because it actually feels easy to use.
That’s really what we’re aiming for - something simple, without unnecessary hoops getting in the way.

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