EASY 620-DC-TC
Comprei pelo e-bay EASY 620-DC-TC, a vossa garantia era que estava a funcionar, porém assim que oliguei a 24Vcc aprece a informação de ERROR EEPROM.
Como vamos resolver isto?
Quero troca de aparelho!
Resposta da Plc2day
Dear sir,
Thank you for your order and review.
We strive for the best service and best quality towards our customers. So we are very sorry to hear that you have received an item that shows an error. Despite the item was fully tested and approved from our end before shipment.
Nevertheless, after reading your review we have reached out to you and we have tried to solve this issue by finding a replacement. Unfortunately, there was no comparable replacement available at the time.
Because we did not receive any reply at that moment, we processed the 100% refund procedure as mentioned in our Policy. You have received this full refund the same day. As we did not receive any response afterwards, we trust that this issue has been solved according your expectations.
If you have any other questions, remarks or requests, please do not hesitate to contact us via email or phone.
We are glad to help.
Best regards,
PLC2Day.com B.V.