Please Connect Me Avaliações 

193
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

PleaseConnectMe has made our move to the UK incredibly easy, with immediate access to selected suppliers (utilities, internet, TV, banks…) and very precise answers to our questions. They have enabled... Ver mais

Avaliado com 5 de um total de 5 estrelas

Max and Taela did a fantastic job getting all my utilities and broadband set up. There were some meter complications to sort out but this was all resolved quickly and efficiently by them without me h... Ver mais

Avaliado com 5 de um total de 5 estrelas

Nimisha, a staff member, responded to our requests very politely. Her phone manner was also very courteous. She handled our water, gas, and other utility contracts all at once, which saved us a signif... Ver mais

Avaliado com 5 de um total de 5 estrelas

This service is truly helping make our move much smoother by centralizing the all basic needs we have with regards utilities connection - gaz, electricity, water, internet, TV etc... Tanya has been... Ver mais

Detalhes da empresa

  1. Servicos Públicos Habitacionais
  2. também em
  3. Loja de embalagens para mudanças
  4. Mudanças
  5. Prestador de serviços públicos
  6. Serviço de telefone e internet
  7. Serviço de transporte e armazenamento de móveis

Escrito pela empresa

Please Connect Me is a utility concierge service. We help customers set up their utilities when they move into their new homes, to save them time, frustration & money. With our extensive network of suppliers, our customers are guaranteed access to the best prices on the market.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

193 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

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4,8

Todas as avaliações

(193)

57 avaliações nos últimos 12 meses

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Avaliado com 2 de um total de 5 estrelas

Are all these positive reviews fake?! - They sound professional, but don't get anything done

The "Please Connect Me" person was super professional on the first call and quick to respond to follow up emails to make sure they get their referrals for electricity/gas and WiFi - but the other "free" things don't get done. I was told that they would sign me up for council tax and water as part of their service ... Well, no confirmation for over a month. Eventually, I decided to not rely on that promise anymore and just signed up online myself for council tax and water (and got confirmations very quickly!). - Now I just regret giving them 'referral' credit for bringing me to Octopus Energy etc. Should have given that to a friend or neighbour!

(Honestly, I was annoyed enough to sign up for Trustpilot now and write this as my first review...)

29 de julho de 2025
Avaliação não solicitada
logotipo da Please Connect Me

Resposta da Please Connect Me

Hi Juniper,

First of all, thank you for taking the time to share your feedback with us - we are genuinely sorry to hear about your experience. We can’t confirm your details here to look into exactly what’s happened, so if you could reach out to us directly, we’d be more than happy to review your case in full.

Though we are pleased to know our team was responsive and did a great job over the call, we're sorry the rest of our service did not meet your expectations, particularly with council tax and water setup.

Unfortunately, the registration process can take up to 4-6 weeks to process and wait times can vary depending on which council and suppliers you are with. That said, we understand this is frustrating and will work on managing expectations better in the future.

We'd really like to make it right, so we would really appreciate it if you could get in touch with us at support@pleaseconnectme.co.uk so we can look into this further.

Thank you again for sharing your feedback and experience with us.

Best regards,
Janis

Avaliado com 5 de um total de 5 estrelas

Excellent Experience. Recommended

I moved houses fkr my first time here in UK after I relocated to work for Arm. And Tanya made everything easy. I'm sure setting up utilities and selecting the best bargains and best service providers is not an easy job. But she made it very easy. Although I'm sure behind the scenes. It wasn't an easy job. I had everything prepared and ready after moving with 2 days.

20 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ask for Dontez or Owen

Please connect me has acted as a middle man between my husband and I and a company called Homebox. We have had many issues with homebox and have now canceled our account with them, but the support and quick responses we have received from Owen Steven’s and Dontez James-wright I must say its second to none, consistently throughout the past year. It’s a shame they are acting on behalf of such a terribly run company. Dontez support has prevented us from leaving on many occasions and Owen was introduced to us near the end of our account, still able to help and support even after we’ve closed it.

27 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service

Great service! Fast and helpful!
Chris was very profesional

11 de janeiro de 2024
Avaliação não solicitada
logotipo da Please Connect Me

Resposta da Please Connect Me

Thank you for leaving us a review, Paul! We're very glad you enjoyed our service. -Janis

Avaliado com 5 de um total de 5 estrelas

customer service is very dedicated

customer service is very dedicated. they respond to everything promptly and give every detail for your convenience.

11 de janeiro de 2024
Avaliação não solicitada
logotipo da Please Connect Me

Resposta da Please Connect Me

Thank you for leaving us a review, Ender! We're happy to know that the team did a great job. -Janis

Avaliado com 5 de um total de 5 estrelas

The service was very professional and…

The service was very professional and efficient. I will not hesitate to recommend Please Connect Me to anyone.

10 de janeiro de 2024
Avaliação não solicitada
logotipo da Please Connect Me

Resposta da Please Connect Me

Thanks for the review, Cocky! We are so happy to hear that you had a good experience. -Janis

Avaliado com 5 de um total de 5 estrelas

Friendly rep - quality service

Tanya Haaris was a super helpful and friendly customer rep. Service was fantastic, was all setup within 20 minutes!

10 de janeiro de 2024
Avaliação não solicitada
logotipo da Please Connect Me

Resposta da Please Connect Me

Thank you so much for leaving us a review, Jack. We're glad you found our service useful! -Janis

Avaliado com 5 de um total de 5 estrelas

Becky was extremely helpful

Becky was extremely helpful, just moved into our first flat and she made our life very easy.

8 de janeiro de 2024
Avaliação não solicitada
logotipo da Please Connect Me

Resposta da Please Connect Me

Thank you for leaving us a review, Katy -Janis

Avaliado com 5 de um total de 5 estrelas

Becky was wonderfully helpful…

Becky was wonderfully helpful explaining all my options without soliciting her opinion. She was efficient and effective during this transitional time.

4 de janeiro de 2024
Avaliação não solicitada
logotipo da Please Connect Me

Resposta da Please Connect Me

Thank you for leaving us a review, IRM Studios! We are happy you found our service useful. -Janis

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, would recommend to everyone.

3 de janeiro de 2024
Avaliação não solicitada
logotipo da Please Connect Me

Resposta da Please Connect Me

Thank you for leaving us a review, Ysanne! -Janis

Avaliado com 5 de um total de 5 estrelas

amazing service

amazing service, so quick and easy - great knowledgeable staff! 5 stars would highly recommend

3 de janeiro de 2024
Avaliação não solicitada
logotipo da Please Connect Me

Resposta da Please Connect Me

Thank you for leaving us a review, Georgina! -Janis

Avaliado com 5 de um total de 5 estrelas

Highly Recommend

Service was efficient and extremely friendly. This made a very stressful move alot easier.

2 de janeiro de 2024
Avaliação não solicitada
logotipo da Please Connect Me

Resposta da Please Connect Me

Thank you for leaving us a review, Chad! -Janis

Avaliado com 5 de um total de 5 estrelas

Expat tenancy move review

Liz was great and helped me with the entire process to set up everything for my new move in a rented house as an expat. As the tenancy and utilities set up in the UK is a bit cumbersome for new movers, please connect me helps in streamlining the entire process.

27 de dezembro de 2023
Avaliação não solicitada
logotipo da Please Connect Me

Resposta da Please Connect Me

Thank you for leaving us a review, Chandrakant! -Janis

Avaliado com 5 de um total de 5 estrelas

Friendly staff

Friendly staff, made the moving process easier and worry-free! Would recommend.

21 de dezembro de 2023
Avaliação não solicitada
logotipo da Please Connect Me

Resposta da Please Connect Me

Thank you for leaving us a review, Elena! -Janis

Avaliado com 5 de um total de 5 estrelas

Exceptional Utility Setup Assistance from 'Please Connect Me

I recently utilized 'Please Connect Me' for setting up utilities in my new house, and I must say I'm thoroughly impressed with their service. The process was smooth, efficient, and the team was incredibly helpful throughout. I greatly appreciate their assistance in making the utility setup hassle-free during this transition. Thank you for the exceptional service

20 de dezembro de 2023
Avaliação não solicitada
logotipo da Please Connect Me

Resposta da Please Connect Me

Thank you for leaving us a review, Yuva! We're so happy to hear that you found our service useful, and that we were able to make things less stressful for you! That's really what we're here for :) Thank you for moving with us, we hope you are settling nicely into your new home. -Janis

Avaliado com 5 de um total de 5 estrelas

Friendly staff

Friendly staff, great service..

19 de dezembro de 2023
Avaliação não solicitada
logotipo da Please Connect Me

Resposta da Please Connect Me

Thank you for leaving us a review, Efe! -Janis

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