Please Connect Me Avaliações 

193
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

PleaseConnectMe has made our move to the UK incredibly easy, with immediate access to selected suppliers (utilities, internet, TV, banks…) and very precise answers to our questions. They have enabled... Ver mais

Avaliado com 5 de um total de 5 estrelas

Max and Taela did a fantastic job getting all my utilities and broadband set up. There were some meter complications to sort out but this was all resolved quickly and efficiently by them without me h... Ver mais

Avaliado com 5 de um total de 5 estrelas

Nimisha, a staff member, responded to our requests very politely. Her phone manner was also very courteous. She handled our water, gas, and other utility contracts all at once, which saved us a signif... Ver mais

Avaliado com 5 de um total de 5 estrelas

This service is truly helping make our move much smoother by centralizing the all basic needs we have with regards utilities connection - gaz, electricity, water, internet, TV etc... Tanya has been... Ver mais

Detalhes da empresa

  1. Servicos Públicos Habitacionais
  2. também em
  3. Loja de embalagens para mudanças
  4. Mudanças
  5. Prestador de serviços públicos
  6. Serviço de telefone e internet
  7. Serviço de transporte e armazenamento de móveis

Escrito pela empresa

Please Connect Me is a utility concierge service. We help customers set up their utilities when they move into their new homes, to save them time, frustration & money. With our extensive network of suppliers, our customers are guaranteed access to the best prices on the market.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

193 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(193)

57 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Very helpful assistance

Very helpful assistance to quickly connect services and when I changed my mind about a particular issue this was also resolved without delay.

19 de setembro de 2023
Avaliação não solicitada
logotipo da Please Connect Me

Resposta da Please Connect Me

Thank you for the review, J! If there is anything we could have done better for you, please let us know at support@pleaseconnectme.co.uk -Janis

Avaliado com 5 de um total de 5 estrelas

Highly recommend

I have had a truly outstanding experience with Please Connect Me. The overall utility setup (electricity, water, council, broadband) plus guidance (TV licensing, insurance, cleaning services, smart metering etc.) took less than 30 minutes. Many thanks to Pearl Agbonkonkon who had answers to all of my questions readily and made the process smooth, effortless and enjoyable. Highly recommend to anyone.

15 de setembro de 2023
Avaliação não solicitada
logotipo da Please Connect Me

Resposta da Please Connect Me

Thank you for the review, Marta! We're so glad we were able to help, and hope everything is well at your new home. -Janis

Avaliado com 5 de um total de 5 estrelas

Awesome call

The specialist was amazing, provided clear information, and the conversation was very pleasant.

11 de setembro de 2023
Avaliação não solicitada
logotipo da Please Connect Me

Resposta da Please Connect Me

Thank you for the review, Elena! -Janis

Avaliado com 5 de um total de 5 estrelas

One stop centre

One stop centre to sort out basic requirement when moving into a new place. Explanation given were clear and easy.

8 de setembro de 2023
Avaliação não solicitada
logotipo da Please Connect Me

Resposta da Please Connect Me

Thank you for the review, Pariza! -Janis

Avaliado com 5 de um total de 5 estrelas

The service was quick

The service was quick, easy, and super efficient. My advisor, Chris, was very knowledgeable and helpful

1 de setembro de 2023
Avaliação não solicitada
logotipo da Please Connect Me

Resposta da Please Connect Me

Thank you for the review, TD! -Janis

Avaliado com 5 de um total de 5 estrelas

Very professional

Very professional, courteous and thorough. Immediately set up some of the utilities services and provided us with broad information on options for others

1 de setembro de 2023
Avaliação não solicitada
logotipo da Please Connect Me

Resposta da Please Connect Me

Thank you for the review, Cecile! -Janis

Avaliado com 5 de um total de 5 estrelas

Amazing service

Very helpful, polite and well informed. We just moved to the UK, Becky was awesome answering all our questions, searching the best options and quickly getting everything set up.

1 de setembro de 2023
Avaliação não solicitada
logotipo da Please Connect Me

Resposta da Please Connect Me

Thank you for the review, Tais! -Janis

Avaliado com 1 de um total de 5 estrelas

One star is too much

One star is too much. Please take heed of the other warnings. I've now spent three times as much time trying to undo what they've done than it would have taken to do it myself.

11 de agosto de 2023
Avaliação não solicitada
logotipo da Please Connect Me

Resposta da Please Connect Me

Hey Bjørn, we are so sorry to hear you had a bad experience with us, that's not what we want for our customers. We hope your issues were resolved in the end, and if there is anything we could have done better for you, please let us know at support@pleaseconnectme.co.uk. Thank you for leaving us a review and for using Please Connect Me. -Janis

Avaliado com 5 de um total de 5 estrelas

New to the UK - took away my stress!

Just moved to the UK with my wife as part of a work transfer, and the admin required was bewildering. PCM luckily sorted out a bunch of that admin on my behalf, a helpful call from a consultant and within a few days I'd gotten internet, a letter from my power company, council and insurance provider as setup by PCM. Great stuff!

21 de junho de 2022
Avaliação não solicitada
logotipo da Please Connect Me

Resposta da Please Connect Me

Thank you for the review, Matt! We are glad we were able to help. -Janis

Avaliado com 2 de um total de 5 estrelas

They recommend expensive bad products!

They recommend expensive bad products. The router I purchased from them is expensive and so is the package offered. I’m paying £49 per month for broadband only which constantly disconnect. There’s no issue with using the SIM card on my phone so it’s clearly the router they recommend that’s having faulty. I don’t get any help even though it’s under warranty when I raised the issue to them. I observed my friend encountering the same where they recommend purchasing router instead of cable connection which is already available at the flat. I’m definitely avoiding PCM at all cost!

Update @ 28/6/2023: Owen from sales team came forward and resolved my issue within days. He exchanged a new router for me with no cost and revisited my contract to make up for the multiple disruptions. Owen is easy to work with and prioritises customer experience seriously. He's also committed in ensuring the same for all customers and is open to discuss about areas of improvement. Upon checking, recommendations given to my friend was tailored to the specific requirements listed hence was the best available option at the moment.

17 de junho de 2023
Avaliação não solicitada
logotipo da Please Connect Me

Resposta da Please Connect Me

Hey W Fan, we are so sorry to hear you had a bad experience with us, that's not what we want for our customers! We hope your issues were resolved in the end, and we are grateful to be part of your moving journey. Thank you for taking the time to leave this review! -Janis

Avaliado com 5 de um total de 5 estrelas

First class service

This is the second time we have used Please Connect Me and we personally requested Owen as he dealt with our last move and was first class. Brilliant communication, very responsive, saved us a heck of a lot of time and just very pleasant to deal with. Would highly recommend, thanks again Owen, you're the man! A********

30 de março de 2023
Avaliação não solicitada
logotipo da Please Connect Me

Resposta da Please Connect Me

Thank you for the review, Alice! We are glad we were able to help. -Janis

Avaliado com 5 de um total de 5 estrelas

Quick

Quick, efficient, helpfull.

28 de fevereiro de 2023
Avaliação não solicitada
logotipo da Please Connect Me

Resposta da Please Connect Me

Thank you for the review, Andy! -Janis

Avaliado com 5 de um total de 5 estrelas

Very good service!

My "connections expert", Bryn L. talked me through various options and was knowledgeable and very helpful. Not pushy, he followed through with what he said he would and did so in a timely manner. I would definitely recommend Please Connect Me as it made the paperwork for my move so much easier.

7 de dezembro de 2022
Avaliação não solicitada
logotipo da Please Connect Me

Resposta da Please Connect Me

Thank you for the review, Sarah! -Janis

Avaliado com 5 de um total de 5 estrelas

I am happy with the service

I am happy with the service. Rebecca is polite and helpful. She helped me to sort out the available broadband service for me and helped me to set up efficiently. She also gave clear explanation on all my questions. I definitely will recommend this service to others.

29 de dezembro de 2022
Avaliação não solicitada
logotipo da Please Connect Me

Resposta da Please Connect Me

Thank you for the review, Annie! -Janis

Avaliado com 5 de um total de 5 estrelas

Amazing service, so helpful and easy

These people are amazing, so helpful and simple to connect up everything House wise - literally a godsend. Especially if you’re moving from abroad.

14 de dezembro de 2022
Avaliação não solicitada
logotipo da Please Connect Me

Resposta da Please Connect Me

Thank you for the review, Amy! -Janis

Avaliado com 5 de um total de 5 estrelas

Such a great service!

This is such a great service! It's the second time I move house in London, and both times all my utilities and connections have been handled by Please Connect Me, super quickly and for free! Really recommend!

6 de outubro de 2022
Avaliação não solicitada
logotipo da Please Connect Me

Resposta da Please Connect Me

Hi Camille,

Thank you very much for the 5 star review! It's our pleasure to have assisted you. We hope you are settling in well, and please let us know if you need help with utilities in the future.

Janis - Please Connect Me

Avaliado com 5 de um total de 5 estrelas

Very happy with the service

Very happy with the service. I just had a short form to fill and quickly received a response by email to arrange for a call with one of Please Connect Me's experts. Erin was very friendly and walked me through all the utilities she could help me setup for my move: water, gas, electricity, council tax, broadband, you name it. She then sent me a report with all the best deals for my situation so I could review the options and pick my favourite. All I had to do after that was sharing my details and in no time all my accounts were setup for me. I would recommend Please Connect Me to anyone moving houses, not having to go through multiple utilities setup was a major source of stress out of the way!

15 de outubro de 2021
Avaliação não solicitada
logotipo da Please Connect Me

Resposta da Please Connect Me

Hi Kevin,

Thank you so much for the 5 star review! We're so thrilled to hear you had a great experience moving with us, and that Erin did a great job!

Janis - Please Connect Me

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