Jacket quality was amazing and the help…
Jacket quality was amazing and the help I got through tracking and delivery was also very good would 100% come again
10 de abril de 2026
Avaliação não solicitada
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3,5
Bom
5 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
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Biggest scam
Honestly i don’t know where to start I made an order with this website and it arrived after a month when it says it should have taken two weeks, I paid 85 pound for a jacket and jeans that you can find in an open market for maximum 20 pound, the stitching and the quality was absolutely horrendous, nothing like what the video or pictures show , customer service was terrible as well. I declared a return with them and they made me return it all the way to a warehouse in china for 39 pound (almost half the price of the clothes themselves) and even after I returned it they said that the parcel value was apparently declared wrong when it was sent to the warehouse so I’ve got to pay another fee again, but on the letter they sent it doesn’t say anything about the value being wrong just tax payment so why lie to me about it. Anyone who reads this do not order from this website , it’s a scam and it’s a waste of 2 months and a waste of my hard earnt money.
30 de abril de 2026
Avaliação não solicitada
Resposta da Pluggedgarms
Abid Uddin, firstly, our shipping policy states that it is calculated in business days. On top of this, we also stated that there may be delays when our warehouse country is in the middle of a holiday. We replied to you instantly nearly every time when you contacted us - even early mornings and late nights. We did make you return, as you agreed to this in our returns policy when you purchased from us. You then shipped the parcel and got held at customs - we sent you the letter from the workers at customs that they sent us to you and you still thought we were trying to get money.
Order was perfect
Arrived on time, tracking was useful, and the clothes fit perfectly with great quality
1 de março de 2026
Avaliação não solicitada
5 stars
Delivery was in time and helped me with tracking, the clothing was true to size and good quality. Will definitely buy again soon.
21 de março de 2026
Avaliação não solicitada
Order something 3 weeks ago and still…
Order something 3 weeks ago and still haven’t been given an update on where or whats happening with my purchase…..
17 de fevereiro de 2026
Avaliação não solicitada
Resposta da Pluggedgarms
Hi Nevay,
We’re sorry for the misunderstanding, but we’d like to clarify that we have been providing updates throughout the entire process. Our system shows that tracking details were automatically sent to your email as soon as the order was fulfilled on March 8th.
We have also sent several direct follow-up emails to ensure you had the correct information. According to the courier (Evri), your "Outfit Bundle 3" was successfully delivered on March 12th at 14:27.
It is possible our update emails were filtered into your spam or junk folder, as they were sent out consistently from the moment of purchase through to delivery. We’re glad the item has reached you and hope you’re happy with the bundle!
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