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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

The sales and booking team are excellent, however I had no confidence in the electrician. He turned up and had to charge his drills using my electric (I was the first job of the day), he did not appe... Ver mais

Avaliado com 5 de um total de 5 estrelas

After a much more frustrating experience with a different company, Plug In Stations were quick to book installation. Everything went smoothly on the day. The installation is neat and tidy. They helped... Ver mais

Avaliado com 5 de um total de 5 estrelas

Exceptionally knowledgeable and helpful staff on the phone tradesmen who attended walked through the project with me he seemed exceptionally knowledgeable and answered every question I wanted. We agre... Ver mais

Avaliado com 5 de um total de 5 estrelas

From start to finish the experience was faultless. Very easy to get a quote and booked in. Assessment of the work to be done was completed on WhatsApp facetime and quick responses on WhatsApp too. In... Ver mais

Detalhes da empresa

  1. Posto de Abastecimento de Veículos Elétricos
  2. Serviço de Instalação Elétrica

Escrito pela empresa

We help our clients Plug In everyday in the comfort of their homes or at their workplace by supplying and installing our partners EV chargepoints. We have a large qualified team of expert engineers that specialise in the install of electric chargepoints.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 78% das avaliações negativas

Normalmente leva mais de 1 mês para responder

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Avaliado com 5 de um total de 5 estrelas

Plugin Station for EV chime charging solution

I was researching home EV charging solutions and contacted Plugin-station. After reviewing a number of options I chose plugin-station based on price, installation availability and the team’s communication. The installation was smooth, the installer offered me a choice of routing options, was very knowledgeable, polite and professional. The installation is very neat and tidy and exactly where I wanted it. It’s a big thankyou to the team. I would certainly recommend them to my friends and family.

10 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service

Filled out the enquiry form, contact made within 24hrs. Charger was cheaper than most other companies. Instillation was booked for 10 days later, where most other companies stated 4-6 weeks. The engineer had good communication on the day, arrived on time and our new charger was fitted quickly and with minimal interference. Overall I would throughly recommend

17 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Steve Trevelyan came today and went…

Steve Trevelyan came today and went above and beyond sorting out with ohme about having an 8 meter upgrade. His positive energy and banter is infectious and made the job look simple .A true asset to your company

13 de abril de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Good install

Installation was good although a bit rushed as the lads has 2 more to do that day.

Most of the wiring was neat but in my opinion could have been neater in places.

They did explain briefly how to use the charger and set up the app with me.

It works as it should so I'm happy 👍

10 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

EV charger installation from the Stars!

I had an EV charger installed last Wednesday and although it was organised by Ohme, the stars of the show were, undoubtedly, Plug In Stations. The brightest star, however, was electrician and installer Gavin. He was punctual, attentive and responsive - easing my concerns and setting about, like a whirlwind, actually delivering what I was asking for and, indeed, surpassing my expectations by suggesting a better position to locate the isolation/surge protection switch. Gavin efficiently achieved the installation and handover in around 3 hours and left the work area clean, tidy and smart.
Thank you PIS and thank you very much Gavin!

8 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

EV charger all installed.

Technician arrived as planned for installation, he explained about the installation and was happy to answer any questions when completed. Nice tidy job so big thanks to Andy for organising and Zane for installing. Happily recommend the Plug In team

7 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

They failed to turn up waited in all…

They failed to turn up waited in all day what a waste of my time.
I have been waiting for my EV since the 1st of March and still no further forward than the day this all started.
They now say that they can’t install EV charger for another 3 plus weeks this company are a joke don’t give a dam about there customers my advice is to use someone else.
I am now going to get another company to install EV charger I am sick of using charge points that work out more expensive than petrol cars to run. Charge points are ok as a one off when on holiday or something but too expensive to use all the time.

7 de abril de 2026
Avaliação não solicitada
logotipo da Plug In Stations

Resposta de Plug In Stations

We would like to address the concerns you have raised and provide further clarification.

Your account was shared with us by Ohme on 2nd April. Prior to this, you may have been in contact with a different installation company during March.

Due to the layout of your property and the potential for a complex installation route, a site survey was required. This is an important step to ensure that the correct routing and materials are identified, and that the installation is completed safely and to a high standard.

When you contacted us for an update on the engineer’s arrival, our team member confirmed that the assigned engineer had unfortunately broken down and was awaiting recovery. Due to the bank holiday, the recovery company experienced delays, which meant we were unable to attend your appointment as scheduled.

We offered an alternative appointment within 72 hours, which you declined. In order to minimise further inconvenience, our team arranged for our in-house head technician to carry out a remote site survey via FaceTime on the same day. This allowed us to gather the necessary information and proceed without additional delay, and we appreciate your cooperation in this.

We would also like to clarify that we did not confirm an installation timeframe of three weeks. We explained the general process between our installation team and Ohme, including typical lead times, rather than providing a confirmed installation date.

We understand that this situation has been frustrating. However, we believe we took all reasonable steps to address the issue promptly and ensure that your site survey was completed on the originally scheduled date.

If you would like to discuss this further or have any additional questions, please feel free to get in touch.

Avaliado com 5 de um total de 5 estrelas

Highly recommend!

From start to finish the experience was faultless. Very easy to get a quote and booked in. Assessment of the work to be done was completed on WhatsApp facetime and quick responses on WhatsApp too.
Installation on the day again was absolutely fine, boys did a cracking job. Cannot remember their names but were both polite lads - very happy and recommended to a friend who has booked in their work with plug in stations too!

19 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Stay as far away as possible

Whilst the electrician who initially came was great, the company is terrible amd cluldnt organise a pi×× up in a brewery. Semt chap to install without a charger, so he ran cable and the company rearranged an apointment 3 weeks later (no rushbat all, couldnt have given a monkeys over the delay or inconvenience) i called the day before the next appointmemt to be told they hadnt confirmed it properly in the system despite confirming to me via txt, and that therere was noone coming. I hit the roof so they organised and confirmed via email a saturday morning, and sirprise surprise, noone shows, no phone calls so still waiting 6 weels on with no charger, no comms, just 1100quid out of pocket. What a set of clowns

4 de abril de 2026
Avaliação não solicitada
logotipo da Plug In Stations

Resposta de Plug In Stations

We sincerely apologise for the incorrect charger being brought to your initial installation appointment on 17th March. This is not something that typically occurs and, on this occasion, was due to human error.
When arranging a follow-up appointment, the available dates initially did not align with your schedule. While we regret this inconvenience, we were pleased to secure a suitable date for you on 4th April.
Although our engineers are not normally required to work weekends, we made arrangements to accommodate your availability. Unfortunately, the engineer assigned to your installation experienced a family emergency. As our offices are closed over the weekend, we were not made aware of this at the time. Once you notified us on Monday 6th April, we acted promptly to arrange for another engineer to attend the same day, and we are pleased that the installation was completed successfully.

Avaliado com 5 de um total de 5 estrelas

After an initial speculative enquiry…

After an initial speculative enquiry via the web, the follow up and service was first rate. I was contacted immediately by the sales team, had a video call to discuss charger options and installation logistics, and then had a competitive quote and installation date agreed within hours. Installation was equally well organised with updates on progress, confirmation of payment terms, and installation logistics all organised with the utmost professionalism. I could not recommend Plug in Stations more highly.

31 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

We had a bit of an issue. Once the electric work was done, the engineer realised that the charger was not compatible with single-phase. I was offered an upgrade to another (more expensive) charger without any extra charge. No delays, as it was in the van.

I was very impressed that when there was an issue, it was resolved whilst the engineer was still onsite, and as a customer, I received a very good service. I would highly recommend Plug In Station.

Things happen sometimes, and it is how the company deals with the situation that differentiates it from others.

1 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

From start to finish the process was…

From start to finish the process was pain free. My installer Brian was courteous and respectful of property and although he came up against an issue with fixing the charger to the wall it was resolved with good effort on his part. Happy to recommend highly!

31 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Feedback on Andy – outstanding service

I would like to take a moment to provide some feedback following my EV charger installation.

After a very frustrating experience with previous providers, I was genuinely impressed by Andy’s professionalism, efficiency and attention to detail. He handled everything smoothly and made the entire process stress-free.

It is rare to come across someone who delivers such a high standard of service, and I believe this truly reflects positively on your company.

I would strongly encourage you to recognise and appreciate Andy’s work — he is a real asset to your team.

Many thanks again,
Monika Muzyka

31 de março de 2026
Avaliação não solicitada

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