I was a bit apprehensive arranging a trip online with a firm I saw an advert for on Facebook, but Ronald dealt with all queries (there were a few) quickly, professionally and efficiently, catering... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The travel agent who’s name is Mike was very accommodating and he explained everything about the holiday package that easily to understand. He itemised the itinerary from picking up us at the airpor... Ver mais
A empresa respondeu
Booked my first solo adventure for later this year so I was feeling quite anxious. Chatted with Mike at plusholiday and he answered all my queries and concerns. He was very helpful and even got me bre... Ver mais
I spoke to Mike initially to get some information about the advertised holiday that we were interested in. He was very professional, patient and understanding and there wasn’t any pressure put on me... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Our team at Plus Holiday has a over 45 years’s experience in providing the best holidays across the world for less. We specialise in a quick, easy and personalised phone booking service, meaning your dream escape is just a call away. Thanks to our proven track record as a fully bonded a tour operator which sells to customers direct. We do our own contracting contract directly with our hotels, ground handlers and various airline partners, so there's no middleman so we offer the best price to our customers. We arrange high-end holidays or low-cost holidays for all budgets to any worldwide destinations. Be it a city break, tropical beach holiday, escorted trips, all inclusive holiday, worldwide cruises or family getaway, our competitive prices and various holiday types keep customers coming back. We have an extensive range of worldwide holidays to Caribbean, Middle East, Indian Ocean, Far East including USA is unrivalled. If you are looking for a personal touch for your honeymoon or wedding, we have the experience to arrange your bespoke holiday arrangements that match your personalise expectations and style ensuring your special day goes off without a hitch.
Informações de contato
66 Park Way Ruislip Greater London, HA4 8NR, LONDON, Reino Unido
- 020 3475 3130
- customerservice@plusholiday.co.uk
- plusholiday.co.uk
4,6
Excelente
184 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Mike was very polite and efficient…
Mike was very polite and efficient gentleman, very helpful with sorting everything out for me, will definitely use again.
30 de outubro de 2023
Avaliação não solicitada
Resposta da Plus Holiday
Dear Rebecca,
Thank you for taking the time to leave us a review and amazing feedback for Mike. We will pass your kind words onto him!
We are thrilled that you were so impressed with the level of service and managed to get suitable holiday for you.
Please do not forget that we are always happy to help if you have any queries at all.
We hope you have a wonderful time away and that you book with us again in the future!
All the best,
Plus Holiday
Dealt with Mike process was fast and…
Dealt with Mike process was fast and smooth.
27 de outubro de 2023
Avaliação não solicitada
Resposta da Plus Holiday
Dear Harjinder,
Thank you for taking the time to leave us a review and amazing feedback for Mike. We will pass your kind words onto him!
We are thrilled that you were so impressed with the level of service and managed to get suitable holiday for you.
Please do not forget that we are always happy to help if you have any queries at all.
We hope you have a wonderful time away and that you book with us again in the future!
All the best,
Plus Holiday
Great customer service
Helped to make the booking easy every step of the way by Mike.Thank you
Great customer service
19 de outubro de 2023
Avaliação não solicitada
Resposta da Plus Holiday
Dear David,
Thank you for taking the time to leave us a review and amazing feedback for Mike. We will pass your kind words onto him!
We are thrilled that you were so impressed with the level of service and managed to get suitable holiday for you.
Please do not forget that we are always happy to help if you have any queries at all.
We hope you have a wonderful time away and that you book with us again in the future!
All the best,
Plus Holiday
Excellent friendly service
Excellent friendly service
Ronald answered every question I had very helpful and reassuring
14 de outubro de 2023
Avaliação não solicitada
Resposta da Plus Holiday
Dear Joanne,
Thank you for taking the time to leave us a review and amazing feedback for Ronald. We will pass your kind words onto him!
We are thrilled that you were so impressed with the level of service and managed to get suitable holiday for you.
Please do not forget that we are always happy to help if you have any queries at all.
We hope you have a wonderful time away and that you book with us again in the future!
All the best,
Plus Holiday
Have used away holidays for 4 years and…
Have used Plus holiday for 4 years and always go back! Ronald is very helpful, We were thinking of booking our holiday to Maldives with another travel agent however we had a bad experience dealing with them which led us to Plus Holiday. Super happy with service, I will for sure be booking future holidays with Plus Holiday
28 de agosto de 2023
Avaliação não solicitada
Resposta da Plus Holiday
Dear Mick,
Thank you for taking the time to leave us a review and amazing feedback for Ronald. We will pass your kind words onto him!
We are thrilled that you were so impressed with the level of service and managed to get suitable holiday for you.
Please do not forget that we are always happy to help if you have any queries at all.
We hope you have a wonderful time away and that you book with us again in the future!
All the best,
Plus Holiday
Excellent
Mr Alex is a very dedicated and helpful customer service assistant. He sort out my new booking with great meaner. We have used Plus Holiday before so we know we can trust them as an agent.
26 de agosto de 2023
Avaliação não solicitada
Resposta da Plus Holiday
Dear Becca,
Thank you for taking the time to leave us a review and amazing feedback for Alex. We will pass your kind words onto him!
We are thrilled that you were so impressed with the level of service and managed to get suitable holiday for you.
Please do not forget that we are always happy to help if you have any queries at all.
We hope you have a wonderful time away and that you book with us again in the future!
All the best,
Plus Holiday
Second time booking with Plus holiday
Second time booking with Plus holiday. Steve was amazing he listened to what we wanted and searched for the very best deals. Process seemed very easy and we’re looking forward to trip to Dubai! Thanks for helping with our requests.
26 de agosto de 2023
Avaliação não solicitada
Resposta da Plus Holiday
Dear Farooq,
Thank you for taking the time to leave us a review and amazing feedback for Steve. We will pass your kind words onto him!
We are thrilled that you were so impressed with the level of service and managed to get suitable holiday for you.
Please do not forget that we are always happy to help if you have any queries at all.
We hope you have a wonderful time away and that you book with us again in the future!
All the best,
Plus Holiday
Ronald at Plus Holiday has been…
Ronald at Plus Holiday has been brilliant. He booked our holiday to Dubai with connections and really was knowledgeable about flights and the best connections etc. Have used this company before and always been pleased with service
25 de agosto de 2023
Avaliação não solicitada
Resposta da Plus Holiday
Dear Prito,
Thank you for taking the time to leave us a review and amazing feedback for Ronald. We will pass your kind words onto him!
We are thrilled that you were so impressed with the level of service and managed to get suitable holiday for you.
Please do not forget that we are always happy to help if you have any queries at all.
We hope you have a wonderful time away and that you book with us again in the future!
All the best,
Plus Holiday
Good service
12 de agosto de 2023
Avaliação não solicitada
Resposta da Plus Holiday
Dear Claire,
Thank you for taking the time to leave us a review!
We are thrilled that you were so impressed with the level of service and managed to get suitable holiday for you.
Please do not forget that we are always happy to help if you have any queries at all.
We hope you have a wonderful time away and that you book with us again in the future!
All the best,
Plus Holiday
lots of great offers
lots of great offers and helpfull
I had been searching for a holiday for a few days, to get away somewhere nice few days spending with my son. I came across Plus Holiday had a chat with Ronald and found lots of fantastic offers, and i booked a trip to Iceland great service.
15 de agosto de 2023
Avaliação não solicitada
Resposta da Plus Holiday
Dear Matthew,
Thank you for taking the time to leave us a review and amazing feedback for Ronald. We will pass your kind words onto him!
We are thrilled that you were so impressed with the level of service and managed to get suitable holiday for you.
Please do not forget that we are always happy to help if you have any queries at all.
We hope you have a wonderful time away and that you book with us again in the future!
All the best,
Plus Holiday
Avoid this scam of a company
We arrived in Iceland freezing only to find our hotel had closed down. It was 5pm and we had nowhere to stay. Customer services who I had a little trouble understanding because the phone line wasn't great said she would try and sort it. Meanwhile at -9 we did not have faith and needed to rest so we booked our own hotel and decided to claim it back. We could not receive phone calls for some reason and received an email telling us they had booked us another hotel , it was an absolute hovel, the worst hotel they could possibly find. They agreed by email to reimburse us for our new hotel.
We were very stressed on our anniversary trip and we're in tears as we don't get away often. We fought and fought for the refund , they gave us the original hotel refund but did not (as promised) refund us for our new hotel so we are £360 down and that was February. We are still fighting yet after receiving rude emails. It's not over by a long shot. Avoid this company. 5pm.co.uk have no longer anything to do with them.
4 de fevereiro de 2023
Avaliação não solicitada
Very Good Travel Agent Staff.The staff who helps me to book my…
The staff who helps me to book my incoming holiday to Rome & Venice is very helpful, easy to reach out, reply straight away via e mail if you have queries.
She valued the customer.
29 de junho de 2023
Avaliação não solicitada
Resposta da Plus Holiday
Dear Weng,
Thank you for taking the time to leave us a review!
We are thrilled that you were so impressed with the level of service and managed to get suitable holiday for you.
Please do not forget that we are always happy to help if you have any queries at all.
We hope you have a wonderful time away and that you book with us again in the future!
All the best,
Plus Holiday
Memorable Tour with Holidays & More
I was very impressed by the IIfa event tour from the time I booked it. Kate and Adam were very helpful- the tour was very well organised - hotel was very good - all trips were well organised - all meals were well planned except for one. Our Guide, Mohammed, was absolutely super, so was the driver, and our 'body guards' - Sanjay & Clinton who made sure we were safe
23 de maio de 2023
Avaliação não solicitada
Excellent service
Excellent service, we had a couple of quiries after we had booked. Kate returned our call and explained everything. +++++
17 de junho de 2023
Avaliação não solicitada
Booking was quick and convenient
Booking was quick and convenient, Kate was really helpful
13 de maio de 2023
Avaliação não solicitada
brilliant service
Quick and easy to get booked and organised, received all my paperwork within a matter of hours. Kate was very helpful, professional and it was a hassle free booking. thank you!
15 de abril de 2023
Avaliação não solicitada
Kate Roy- recommend
Enjoyed working with Kate on organising our holiday. Friendly, professional and patient! Helpful when unexpected obstacle occurred- airline changed date. We found a good solution together and she kept me updated throughout.
12 de abril de 2023
Avaliação não solicitada
Thank you to Kate for all her help with…
Thank you to Kate for all her help with our holiday. Professional throughout and responded to any queries quickly.
21 de janeiro de 2023
Avaliação não solicitada
Just booked holiday with Karen so…
Just booked holiday with Karen so helpful and keeping an eye out for offers for me
Now to wait for the holiday
31 de março de 2023
Avaliação não solicitada
Truly exceeded my expectations and made my family vacation a memorable one
I recently used the services of Plus Holiday to plan a family vacation to Turkey, and I must say, I was thoroughly impressed. The entire experience was seamless and stress-free.
Alex was attentive, knowledgeable, and went above and beyond to ensure that all my needs were met and provided me with customised options that perfectly suited my requirements.
All the arrangements were taken care of, from flights and accommodations to transportation and activities. Everything was well-planned.
During the trip, I had a few questions, and Alex was always available and responsive, providing me with quick and helpful answers.
They truly exceeded my expectations and made my vacation a memorable one. Thank you to the team
24 de março de 2023
Avaliação não solicitada
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.