The item I ordered turned out to be too small for our dog. The customer service team were excellent in replying to our queries about the larger size available (which was still too small for our needs). We requested a refund which was processed as soon as our returned parcel was received.

Great quality product
Came in good time
Keeps my dog warm and dry

Super advice given to me for the Rex Spex and Fast delivery

I did a lot of research before ordering the K9 Knavigate dog backpack, and I am not disappointed. Our Blue is 16kg of solid Frenchie and she fits in a large size perfectly. Well made and looks like it will last - it’s a lot of money, but you get what you pay for.

Podgy Paws is a brilliant company, and they made the whole thing effortless from start to finish. Good communication at all stages, and it actually arrived a day earlier than expected, which was a bonus. I will have no hesitation in ordering from them again, and would throughly recommend them for all your doggy needs. Will be popping into the shop when next up in the Lakes.

Outstanding service from this fabulous shop. Really pleasant to deal with and item arrived next day as promised. Thank you.

No issues !!!!!!!!!

Really easy to order. Clear website.
Received confirmation of order very quickly with delivery details and timescale. Delivered quickly and on time. The harness I ordered is very well made and fits well. Good packaging.
Have used Podgy Paws several times, will continue to do so. Very happy.

Great quality, fits perfectly, adjustable so when my dog gets bigger it will still fit with adjustable straps. I recommend this to every dog owner.

Very happy with service and products. Dog Copenhagen harness is a great fit and well made. Looks lovely and secure on my miniature schnauzer. Also bought collar to match and HALTI double ended lead to clip on both harness and collar for extra safety to prevent escape. Well worth the money

Great company to deal with.. very helpful. Would definitely recommend highly

Good website easy to navigate, goods came quite quickly and quality.
Also as an independent shop it should be supported.

Very helpful and patient staff. Wide range of products. No rush to buy. They much preferred that we got the right size rather than "get us in and get us out" Probably the most friendly staff in a pet shop we have encountered

Prompt delivery, good communications and excellent quality harness.

Good product, good service and delivery

Great service as always. Thanks for the super fast delivery.

Once again, excellent service

The service was very quick and I was kept informed. I would definitely use Podgy Paws again.

1st rate service. Great selection of goods for our dog. The staff were extremely helpful. Ordering and returns were simple. Delivery was fast and efficient. Couldn't fault them and will definitely use again, our dog loves his new coat! Thanks.