point.me Avaliações 

120
•
O TrustScore é 3 de um total de 5

3,2

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Point.me has you find a flight on their site and then find the same flight at Flying Blue. Well, Flying Blue couldn't find my flight, but miles were already deducted from my credit card. These are fl... Ver mais

Avaliado com 2 de um total de 5 estrelas

At first I thought, wow, what a great service. Told a bunch of people about it. Then as I was attempting to book a trip, following instructions, I transferred points to an airline. Once that was done,... Ver mais

Avaliado com 5 de um total de 5 estrelas

We have worked with James at Point.me three times for international trips and his travel knowledge and expertise has allowed us the opportunity to use our mileage points in the best possible way. We w... Ver mais

Avaliado com 5 de um total de 5 estrelas

Natalie, the chief Customer service agent, is simply the best service person I have ever met in decades of flying. Point.me is really a dream come true. Your ability to use your miles for travel, ge... Ver mais

Detalhes da empresa

  1. Site de busca de vôos
  2. também em
  3. Agência de Viagens
  4. Agregador de viagens

Escrito pela empresa

Get 6-12x the value from your points when you search and book award flights on point.me. Compare fares across 150+ airlines and loyalty programs and get expert advice for transferring your points and booking your flights. Save 50-90% vs booking through your credit card's travel portal.


Informações de contato

3,2

Bom

O TrustScore é 3 de um total de 5

120 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 18% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,2

Todas as avaliações

(120)

25 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

A stone cold scam -- avoid POINT.ME at all cost!

point.me services are a stone cold scam! Avoid them at all costs unless you want to spend time and money rectifying their misrepresentations. Their so-called expert booking service takes fees for services they fail to perform. I have contacted my credit card company to charge back the scammer's fees.

12 de novembro de 2024
Avaliação não solicitada
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Resposta da point.me

Thanks for sharing your experience with us. We’re sorry to hear things didn’t go as expected. Our goal is to make booking with points as smooth as possible, and it sounds like we missed the mark this time.

Matthew, one of our Points Advisors, reached out in a few ways to help resolve this. If there’s anything else we can do to make things right, please feel free to contact us at support@point.me.

We’re always working to improve, and feedback like yours helps us get there. Thanks again for letting us know.

Avaliado com 5 de um total de 5 estrelas

Great experience

Erik and Matthew were both really helpful and knowledgeable, they both gave very personalized experience, they even answered texts/calls late night and made sure I got a great deal.

1 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Shelby Little was excellent

Shelby Little was excellent. She made sure everything was handled in a timely fashion to insure we got optimal bookings, even after normal business hours. I was skeptical about getting good business class bookings with the limited amount of points we had, but you made it possible. Thank you!

24 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Danny was so easy to work with

Danny was so easy to work with, but I have had wonderful luck with every Concierge person I have used through many many years. Using this service is the only way we travel to Europe.

27 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Use the service! Save yourself money and time!

Cannot believe how simple this process was. John was great - and quickly tweaked the original proposal to a new plan when we had a few conflicts with the first proposal. I was absolutely SHOCKED that my mileage run needs were solved so quickly... and saved me SOOOOO much time, money, and headaches versus what I would have spent trying to figure this out on my own. Well worth the fee! Thank you so much!

23 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Point.me Points Strategy Consult WOW!

This is a review of the $200 Points Strategy Consultation (also included as a perk in the "Premium" annual membership). Very much worth it! Totally prepared rep, very organized, very clear, excellent use of the time. Responded to all questions with clarity and respect. You book a 30 min consultation with a VERY knowledgeable staff member after filling out a detailed form with all your current credit cards, airline mileage clubs and current miles balances, plus your general spending categories and rough monthly amounts charged. Rep studies this ahead of the Zoom call and mine was totally prepared. They also send you a recording of the consult for your later review AND an email with notes of the call, complete with links to the cards discussed. WOW!

10 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My 1st time using this site

My 1st time using this site I was able to book my 1st European trip ever on business class, finding some of the best points values I have ever seen or even heard of from all the vloggers and travel sites!

While all sites have new features and updates they could do, including this one, it is the best points site I have found yet.

1 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing swift and efficient service

Amazing swift and efficient service. The service is well worth the $200 fee. It is very nice to accumulate points, but the airline companies do not make it easy necessarily for us to use the points or for us to know how to combine the points in order to pay for a specific expensive trip in business class. At Point.me the “point travel agents” deal with client’spoints all day long and all year long, therefore they know how to use them efficiently and how to combine your points from different airline companies and credit card entities in order to give you the least expensive plane ticket you can get, moreover they do that quickly and efficiently! I highly recommend them.

10 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Well worth the cost!

I wish the onboarding to use the benefits was a little more intuitive, but my questions were answered promptly. Then my consultation on points strategy with Laura was top notch as she was very thorough and knowledgeable.

9 de outubro de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Excellent tool I recommend it

I had been paying for Point.me for three years but never used it. In fact, I had forgotten I even had the subscription and canceled it at the most recent renewal. However, when I needed to plan a trip to Asia and wanted to avoid flying economy, I decided to give it a try. With plenty of points but no idea where to start, I explored the Point.me tool.

To my surprise, I immediately found a business class option to the Philippines for just 63,000 points. The tool proved incredibly useful for finding flights not only to my destination but also for the return and other locations within Asia. I’ve decided to renew my subscription and plan to use it regularly moving forward.

The reason I didn’t give a 5-star rating is that the process of searching can be time-consuming, and I would have preferred to pay someone to handle it for me. Additionally, the platform requires a lot of specifics when filling out forms, which didn’t align with my more flexible travel plans. When I tried reaching out for support, it took several attempts before I received an email explaining how to ask other questions, which was not the most convenient experience.

Bottom line: For anyone who does any kind of regular travel, I recommend the subscription. For those wanting to use saved points or plan trips using points, I highly recommend their service. It’s a powerful tool for unlocking the value of your rewards, even if there’s room for improvement in convenience and support.

6 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Kudos to point.me

I have been using point.me for a number of years now. My consultant James has consistently done a fantastic job. He always lets me know the various options available and which ones give best value for money (points) and which ones fit my schedule the best, sometimes not always the same thing. I would highly recommend point.me and James if you want to maximize your points usage.

5 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

James has been a wealth of knowledge…

James has been a wealth of knowledge and experience each time we have used him.

I spent several hours this time thinking I could find the best options and then once again, James found things I didn't that were amazing options.

Save your time...and miles...hire them.

20 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Not just a recommendation: now a necessity!

I've already recommended your services to many friends/family members (who have also used PointMe) but this is the first time I paid up for Concierge, and I'd do it again in a heartbeat.I'd NEVER have been able to figure out the combination of points/cash/destinations etc etc, it was very complex but your Concierge Mike (and my first contact, Shelby, who was also fantastic) made the situation seamless and simple. Can't thank you enough for this service and I'll continue to spread the word....

10 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic Crew

Because everyone was very kind, prompt, and professional. That's table stakes for many services or at least SHOULD be, but very often not!

6 de setembro de 2024
Avaliação não solicitada

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