I've been insured with Polly for 4 years now and just had a lovely chat with Mitchell Perkins to make sure my policy was all up to date for the cover my family needs if the worst were to happen, and h... Ver mais
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Nothing else to say except from incredible!! Lovely man who i spoke to Lewis Routley, very thorough within what cover i was able to get and pricing also very nice to speak to someone on a personal le... Ver mais
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Umesh Parmar contacted me after I filled an online enquiry. He was super helpful and talked me through every step ensuring I understood everything before moving onto the next bit. He was lovely to tal... Ver mais
The guy on the phone, James Green, made talking about my worries and desires to secure my little girls future a little less scary. He was professional and talked me through the process every step of t... Ver mais
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Detalhes da empresa
Escrito pela empresa
Hello mum, we’re Polly. Since launching in 2015, we’ve helped more than 750,000 UK mums protect their families’ futures by taking out affordable life insurance. Let’s talk about the bad thing for a moment. Hmm, yes we know – dying’s not our favourite topic of conversation either. But sadly, death is a fact of life and comes to us all at some point. And the tragic reality is that it sometimes happens much sooner than expected. That’s why we launched Polly. Every 22 minutes a child in the UK loses a parent they depend on financially. But despite this over 12% of UK Mums still have no life insurance to protect their family if the worst happened.
Informações de contato
Polly.co.uk, 920 Hempton Court, BS32 4SR, Bristol, Reino Unido
- hello@polly.co.uk
- polly.co.uk
4,7
Excelente
9 mil avaliações
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Excellent service
Lewis was brilliant to deal with — really easy to talk to, friendly, and down to earth. He explained everything clearly without overcomplicating things and made the whole conversation feel comfortable and relaxed. I genuinely felt like he wanted to help and made the process much easier than I expected.
Five star service.
8 de maio de 2026
Avaliação não solicitada
Resposta da Polly.co.uk
We're so glad to hear that you had a comfortable and relaxed experience with our protection advisor Lewis! Thank you for sharing your feedback; we appreciate it! Welcome to Polly!
Hello
Hello, thank you Jordan Cartlidge for your professional, friendly and clear service. I feel confident in Polly and reassured that I'm with one of the best. Thank you
Eve
7 de maio de 2026
Avaliação não solicitada
Resposta da Polly.co.uk
We're happy to hear that you received professional and friendly service from Jonathan! We're so glad you feel confident in Polly. Thank you for your review.
ILLEGALLY SHARING MY DATA
As all others have said I completed a quote on the email yesterday and ever since have received spam calls from various companies. They share your data and now I don’t even want to go with them anymore! Avoid!
To confirm you do sell data- as I have never received a spam call on this new number. I got a call from an Indian chap saying they are calling from a o2 which I’m not with on a mobile, then a few more from people who are not polly nor have I contacted. I used a new phone and new sim so it’s definately you guys
8 de maio de 2026
Avaliação não solicitada
Resposta da Polly.co.uk
Hi Alexandra,
We’re sorry to hear you feel this way. To clarify, we do not sell or share customers’ contact details with third parties.
After requesting a quote online, you will receive calls from our own advisers regarding your enquiry, however we understand repeated or unwanted calls can be frustrating, and we sincerely apologise if this has caused concern.
We take data protection very seriously and operate in line with applicable data protection regulations. If you would like us to investigate your experience further or ensure your details are removed from our contact lists, please contact us directly, and we’ll be happy to help.
Highly recommend!
I have two polices with Polly. Each time I have spoken to them they have been friendly, helpful and down to earth. I would highly recommend them! Mitchell was lovely and very good at his job! I cannot remember the name of the other chap but he was also lovely. Thank you guys!
8 de maio de 2026
Avaliação não solicitada
Resposta da Polly.co.uk
We appreciate your kind words! It's great to know our team has been helpful and friendly during your interactions. Thank you for recommending us! Welcome to Polly!
Just signed up for a life insurance…
Just signed up for a life insurance policy for my partner and our kids. The process was so simple and so stress free. Jonathan Cartlidge was helping me - and was so patient and fantastic throughout. Highly recommend them!
8 de maio de 2026
Avaliação não solicitada
Resposta da Polly.co.uk
We're so glad the process of securing a life insurance policy for your family was simple and stress-free. It's wonderful to know that you found Jonathan's service great! Welcome to Polly!
Great experience
I had a very patient and thorough conversation with Umesh Parmar this evening, in which he explained the whole process and what it entails in great detail. Thank you for your help and giving me peace of mind.
7 de maio de 2026
Avaliação não solicitada
Resposta da Polly.co.uk
Hi Tessa,
A huge thank you for the feedback! We’re so glad Umesh could help explain everything in such great detail for you. Enjoy that well deserved peace of mind, Welcome to Polly!
Kind regards
The Polly team
John was amazing he was very reassuring…
John was amazing he was very reassuring and deeply explained all steps and followed up with things I didn’t understand. Thankyou again John I’m deeply happy with the service provided today
7 de maio de 2026
Avaliação não solicitada
Resposta da Polly.co.uk
Hi Naz,
A massive thank you for the shout out to John! We’re thrilled he could provide such a reassuring and clear experience for you today. Your happiness with our service means the world to us. Welcome to Polly!
Kind regards
The Polly team
Friendly customer service
Friendly customer service, super helpful and informative. Life Insurance now sorted ✅️
7 de maio de 2026
Avaliação não solicitada
Resposta da Polly.co.uk
Hi Shaynie,
Thank you so much for the kind words about our team. We’re happy we could help you get your cover in place so quickly and easily. Welcome to Polly!
Kind regards
The Polly team
We were looking to get a better life…
We were looking to get a better life insurance policy after having a baby and I found Polly online.
James Green gave me a follow up call and was so helpful, he explained everything really clearly, answered all my questions and worked around me be a busy mum.
He even helped her my husband set up with cover from Tom.
We saved ourselves money and got better cover and it didn't fell stressful at all.
7 de maio de 2026
Avaliação não solicitada
Resposta da Polly.co.uk
Hi Robyn,
A massive thank you to James for helping your family get cover sorted! We love hearing that we could save you money and keep things stress free during such a busy time. Congratulations again on the new addition to the family! Welcome to Polly!
Kind regards
The Polly team
Amazing experience very friendly and…
Amazing experience very friendly and helpful
7 de maio de 2026
Avaliação não solicitada
Resposta da Polly.co.uk
Hi Harriet,
Thank you for your great feedback, we really appreciate it you taking the time to share your experience!
Kind regards
The Polly team
Resposta da Polly.co.uk
Hi Sydney,
Thank you for the 5 stars and the great feedback!
Kind regards
The Polly team
Today I spoke with Tommy Miles to redo…
Today I spoke with Tommy Miles to redo my life insurance we did it 4 years ago and it was just to update any changes.
Tommy was very knowledgeable and helpful which made me feel confident about the policy.
Explained about the app and how easy it was to downloaded so I could see my policy straight away it was very easy to use.
I asked a few questions he answered and made sure I was happy with everything.
7 de maio de 2026
Avaliação não solicitada
Resposta da Polly.co.uk
Hi Maria,
Thanks for the feedback! We're thrilled Tommy made your 4 year review so easy and got you set up on the app. It's great to have you with us for the long haul! Welcome to Polly!
Kind regards
The Polly team
Spoke with James who took his time to…
Spoke with James who took his time to go through everything with me very kind and knowledgeable. 100% recommend
7 de maio de 2026
Avaliação não solicitada
Resposta da Polly.co.uk
HI Ellen,
Thanks for the great review! We're thrilled James was so helpful throughout your call. We really appreciate the recommendation! Welcome to Polly!"
Kind regards
The Polly team
Thank you to the help of Lewis Routley
Thank you to the help of Lewis Routley!
Finally I have completed my life insurance that I have on and off being trying to sort for 3years. Professional and helpful. Thank you.
7 de maio de 2026
Avaliação não solicitada
Resposta da Polly.co.uk
Hi Jameylee,
Thank you for the feedback! Lewis is excellent at simplifying the process, and we’re glad his professional approach helped you complete your application after all this time. It’s a vital step in financial planning, and we’re pleased to have been able to support you in finally securing your policy. Welcome to Polly!
Kind regards
The Polly team
Told me everything that’s I needed to…
Told me everything that’s I needed to know and more
6 de maio de 2026
Avaliação não solicitada
Resposta da Polly.co.uk
We're happy to hear that we provided you with comprehensive information. Thank you for your positive feedback; we appreciate it greatly. Welcome to Polly!
Receptive and kind gesture
Scott’s manner of approach is receptive, his explanations were simple and comprehensive. He is a very lovely, nice and kind gentleman.
6 de maio de 2026
Avaliação não solicitada
Resposta da Polly.co.uk
We're so glad to hear that you found Scott's approach helpful and their explanations clear. We appreciate you taking the time to share your kind words! Welcome to Polly!
Had a great experience .Lewis hepled…
Had a great experience .Lewis hepled with getting an affordable quote after thorough check.
6 de maio de 2026
Avaliação não solicitada
Resposta da Polly.co.uk
We're glad you had a great experience with Lewis and appreciate that our team provided a thorough check and affordable quote. Thank you for your feedback! Welcome to Polly!
Very polite
Very polite , understanding, was lovely to speak to an very helpful ,very bubble and refreshing Umesh Parmar thank you
6 de maio de 2026
Avaliação não solicitada
Resposta da Polly.co.uk
We appreciate your kind words! It's great to hear that you found your conversation with Umesh so pleasant and helpful. We're so glad we could provide a refreshing experience. Welcome to Polly!
Honest customer service
I received an honest customer experience from Umesh. He explained all aspects in great detail, asking questions and explaining them to ensure that I understood what they meant. It was a valuable experience for me as I was able to make an informed decision.
25 de março de 2026
Avaliação não solicitada
Resposta da Polly.co.uk
We're so glad to hear that you had such a great experience with Umesh! Thank you for sharing your feedback, and welcome to Polly!
Good experience
James Green has just set me up. Clear explanations, patient with me and it was pretty quick and easy to do. Would recommend. Only criticism is I have had a lot of calls since my initial online quote. Would recommend just phoning in the first time .
6 de maio de 2026
Avaliação não solicitada
Resposta da Polly.co.uk
Thank you so much for your review! We’re really pleased to hear that James made the process clear, quick and easy for you, and that he took the time to explain everything patiently.
We also appreciate your comments regarding the number of calls after your online quote. Customer feedback like this is really valuable to us, and we’ll certainly take it on board as we continue to improve our customer experience.
Thank you again for the recommendation & welcome to Polly!
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