logotipo da POOTOO
Visitar o site

POOTOO Avaliações 11

•
O TrustScore é 3.5 de um total de 5

3,4

Loja de Móveis
Escreva uma avaliaçãoVisitar o site
Escreva uma avaliação

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Detalhes da empresa

  1. Loja de Móveis

Escrito pela empresa

POOTOO is a brand that blends artistry with functionality, offering emotionally charged furniture pieces that tell stories and reflect the beauty of life. Our designs are more than just practical—they are expressions of art that resonate with your values and lifestyle. Committed to sustainability, POOTOO adopts the highest standards in craftsmanship, materials, and processes, ensuring every piece contributes positively to our planet. Join us in discovering a world where aesthetics and eco-consciousness come together seamlessly.

Informações de contato

3,4

Bom

O TrustScore é 3.5 de um total de 5

11 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais
Avaliado com 1 de um total de 5 estrelas

the Aven Side Table i received was trash

the Aven Side Table i received was very low quality: it wobbles when assembled any time it is touched, and the parts do not fit together correctly, for example.
when i wanted to return it, pootoo china said i had to pay for return shipping.
that was not in any of the communication i received from them. anyhow, called my ccard co to cancel the transaction...
pootoo is a rip off. the product i received was garbage.

12 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Beautiful Design

I've had this red iron nightstand for 3 months now and I still love it. The design is beautiful and the materials feel high-quality.

21 de outubro de 2025
logotipo da POOTOO

Resposta de POOTOO

Dear Dann,

We’re delighted to hear that you’re still loving the red iron nightstand after three months. Thank you for noticing the beautiful design and quality — it means a lot to us. Thanks again for your kind words and support!

Warm regards,
Pootoo Team

Avaliado com 5 de um total de 5 estrelas

Great quality

Beautiful vanity — great quality

30 de setembro de 2025
Avaliação não solicitada
logotipo da POOTOO

Resposta de POOTOO

Hi Mariana,

Thank you for your feedback. We apologize for the initial delay and confusion with your order.

After staying in touch, we’re happy to confirm that the issue has been fully resolved and your item was successfully delivered. We truly appreciate your patience and understanding.

Our team is committed to ensuring a smooth experience for every customer.

Warm regards,
Pootoo Team

Avaliado com 1 de um total de 5 estrelas

Watch out for this company…Pootoo

Watch out for this company. My table was delivered in packaging that looked like it had come undone and then taped back together. The table was chipped, the sides of the shelves were unfinished and the finish on top had white spots that looked like bleach spots. When I contacted them they offered to send me a touch up kit. Obviously, that would not help the chips or the damaged finish. They said I could return it for a full refund…at my expense…TO CHINA. I am pursuing the matter with my credit card. I won’t be ordering furniture advertised by companies on Facebook Marketplace again.

1 de abril de 2025
Avaliação não solicitada
logotipo da POOTOO

Resposta de POOTOO

We’re very sorry to hear about your experience — this is not the quality or service we stand for at POOTOO. We're looking into what went wrong and are reviewing our packaging and quality control processes.

We understand how frustrating international returns can be, and while our current policy reflects this, we’re actively working on better solutions. We’ve also escalated your case internally to find a more reasonable resolution.

To anyone reading: we take all feedback seriously, and we’re committed to making things right for our customers.

Avaliado com 1 de um total de 5 estrelas

The product I bought arrived damaged

The product I bought arrived damaged. The company refused to accept a return without my paying for return shipping. A scam, overseas company.

15 de abril de 2025
Avaliação não solicitada
logotipo da POOTOO

Resposta de POOTOO

We're very sorry to hear about your experience. We understand how disappointing it is to receive a damaged item.

Our customer service team has already issued a 50% partial refund as a gesture of goodwill, considering the circumstances. While our return policy requires customers to cover return shipping in some cases, we always strive to find a fair solution.

If there's anything else we can do to assist you further, please don't hesitate to reach out. We truly value your feedback and appreciate your understanding.

Avaliado com 1 de um total de 5 estrelas

Bought orbs side table

Bought Orva side table. Took a month to arrive from China. Had to leave outside for days because the smell was so strong. Cheap piece of prefab garbage with uneven finish. Another hard lesson learned.also started receiving large amounts of spam and porn email directly after buying. A site and products to avoid.

9 de março de 2025
Avaliação não solicitada
logotipo da POOTOO

Resposta de POOTOO

Thank you for your feedback. We are sorry to hear that your shopping experience did not meet your expectations.

Regarding the odor issue you mentioned, some furniture may have residual smells after long-distance transportation and sealed packaging. This usually dissipates after being placed in a well-ventilated area for a few days. We are committed to providing high-quality products, and if you have any concerns about the item you received, please feel free to contact our customer service team—we are here to assist you.

As for the spam emails, we take customer privacy very seriously and do not share any information with third parties. If you have been receiving unsolicited emails after your purchase, we recommend checking your email security settings and ensuring that the same email address has not been used on unrelated websites.

We sincerely hope to have the opportunity to improve your experience. If you need any further assistance, please do not hesitate to contact our customer service team.

Avaliado com 4 de um total de 5 estrelas

Fast & Timely

Was surprised how quickly my order arrived! The chat support was helpful when I had a question. Assembly was bit tricky, but I managed it, and the materials is really good quality.

11 de fevereiro de 2025

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais