Avoid this company. Paid for a small order mid-day on Tuesday. They took 6.95 for next day delivery. No communication apart from an order acknowledgement. Customer service number is just a message say... Ver mais
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Veja o que dizem as avaliações
NON EXSTISTENT CUSTOMER SERVICE. Emailed 3 times through out the month, called 4 different times on the days YET no replies or answering on any form of contact. If you need spare parts for their... Ver mais
A empresa respondeu
A great price on what I was looking for, brilliantly quick customer service response and resolution when I emailed them with a query. Delivery was next day as promised, and everything was packaged r... Ver mais
I've placed numerous orders with A1 Equipment over the past two years and am delighted with both the products and the service received. On one occasion, an item from my order was omitted in error but... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
A1 Equipment is a family-run UK supplier of fun food machines and ingredients, serving businesses since 1986. We help cinemas, events and attractions boost profits with high-quality popcorn, candy floss, slush, churros, nachos, waffles, doughnuts, crepes, snow cones and much more! As the official UK vendor for Gold Medal USA, we provide reliable, efficient machines and great-tasting products at competitive prices. We pride ourselves on friendly, knowledgeable service, fast next-day delivery on orders over £150, and a simple 30-day return policy. Every machine includes a one-year parts and labour warranty in the UK, giving you confidence with every purchase. With decades of experience and strong relationships with leading manufacturers, we focus on quality, value and customer satisfaction. Whether you need equipment, ingredients or expert advice, we are here to help your business grow.
Informações de contato
Eastman Way, HP2 7DU, Hemel Hempstead, Reino Unido
- 02082023928
- sales@a1equipment.co.uk
- popcornandcandyfloss.com
4,1
Muito Bom
168 avaliações
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Respondeu a 100% das avaliações negativas
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Will shop here again and again...
Affordable, friendly, fast delivery, knowledgeable and helpful... i mean, what more do you need customer service wise!
16 de novembro de 2022
Waste of time
Waste of time.
They just after your money
There warranty means nothing but bull shi**
21 de outubro de 2022
Very happy with the service and posted…
Very happy with the service and posted straight away . All the products I ordered I was happy with
7 de novembro de 2022
The whole transaction was quick and…
The whole transaction was quick and easy with no issues.
23 de setembro de 2022
Very large tub
Very large tub, didn’t expect it to be so big. Good value for money, fast service
21 de setembro de 2022
I've been getting products from A1 for…3 years
Great service as always. When I first moved into this industry I visited the store and the staff were very helpful and informative and made it easy for me to pick the products and supplies that best suited my needs at the time.
15 de janeiro de 2022
Massive bag of delicious popcorn
Massive bag of delicious popcorn. Arrived the following day well packaged. Went down a storm at our party.
26 de setembro de 2022
Brilliant service
Brilliant service, we bought ready made popcorn for our popcorn machine ready for the wedding because we didn't have a PAT cert for the machine. It arrived the next day fresh and went down a treat on the day
Product price and service is unbeatable
21 de setembro de 2022
Amazing service every single time!
Amazing service every single time!!
Delivery is always so good & customer service is 10/10!!
So reliable and so friendly ☺️
16 de setembro de 2022
Always speedy service
19 de setembro de 2022
Good products
Good products. Quick delivery. Misleading when applying discounts/VAT as this messes up the eligibility for free postage.
22 de setembro de 2022
Ive been ordering from A1 for a few…
Ive been ordering from A1 for a few years and have never had any issues. Great products, great delivery service.
26 de setembro de 2022
Avaliação não solicitada
Easy experience
The product came quickly and was exactly as described - everyone enjoyed it! We will continue to use it for the rest of the programme.
22 de agosto de 2022
Great and fast service
15 de julho de 2022
I ask many times for next day delivery…
I ask many times for next day delivery and they answer me for soure you received tomorrow but never this happen. I go to myself in delivery partner and collect beacouse I need the products.
1 de setembro de 2022
Equipment came on time and office where…
Equipment came on time and office where a great help letting me know when it would arrive as I needed popcorn machine urgently. Staff very helpful
9 de agosto de 2022
A wide range of supplies and equipment…
A wide range of supplies and equipment …. Excellent customer service and fast delivery… I’m never disappointed..
7 de agosto de 2022
Terrible Company Focussing on Profits not Staff or Customers
This is a terrible company that is just looking to make profits quickly. If you want to buy popcorn or candy floss equipment or supplies, buy from Nisbets or CFW, don't buy from a company that doesn't understand how to set up a company with a good working environment for its staff members.
5 de agosto de 2022
Avaliação não solicitada
Good service and great product at a…
Good service and great product at a very good price
23 de julho de 2022
Resposta da A1 Equipment
Hi Karen, it's great to hear that you like your Flossugar products and the service that we provided.
Always good products speedy delivery and good communication
Good products as always we always have will buy our supplies from a1
18 de julho de 2022
Resposta da A1 Equipment
Hi Steve, it is always great to hear a regular customer like yourself is happy with their products and our service.
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